The Water Heater Experts

4.51 | 23 Verified Ratings
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803-948-8512

1362 Upper Valley Falls Road
Boiling Springs, SC 29316
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Profile
The Water Heater Experts

We know hot water.

We've dedicated our lives to hot water and hot water heaters. If you need hot water fast, you're calling the exact right people for the job. We provide a quick response, guaranteed price quotes, free in-home estimates and unparalleled hot water expertise, delivered by licensed plumbers. The fact is, when hot water and hot water heaters are all that you do, you know them better than anyone. That's what makes us The Water Heater Experts. We service the entire greater Greenville and Spartanburg area including Greer, Gaffney, Easley, Simpsonville, Boiling Springs, Slater, Arcadia, Marietta, Lake Lure, Fairforest, Tigerville, Fountain Inn, Duncan, Lyman, Inman, Una, Mayo and more! We can provide same day service if you call by noon.

Related Services Available from Other Pros >

Service Area

  • Greenville
  • Spartanburg
  • Greer
  • Gaffney
  • Easley
  • Simpsonville
  • Boiling Springs
  • Slater
  • Arcadia
  • Landrum
  • Mauldin
  • Roebuck
  • Startex
  • Taylors
  • Conestee
  • Gramling
  • Marietta
  • Wellford
  • Woodruff
  • Lake Lure
  • Reidville
  • Campobello
  • Fairforest
  • Tigerville
  • Fountain Inn
  • Travelers Rest
  • Saluda
  • Pelzer
  • Duncan
  • Moore
  • Lyman
  • Inman
  • Una
  • Mayo
  • See All >

Areas of Expertise

  • Solar Water Heater System - Install
  • Solar Water Heater System - Repair
  • Water Heater - Install or Replace
  • Water Heater - Repair or Service
  • Tankless Water Heaters

Product Brands Used

  • Bradford White
  • GRUNDFOS Pumps Corporation
  • Rheem
  • Ruud, A.O. Smith, State, American, Laing, Watts
  • GE, Whirlpool, Rinnai, Kenmore

Quick Facts

Business Hours
Monday - Friday 7:30 am - 6:00 pm
Saturday - Sunday Noon - 6:00 pm
(Please call to confirm)
  • Warranty Offered
  • Credit Cards Accepted
  • Free Estimates

Credentials

In Business Since: 2009
Memberships & Affiliations
  • Better Business Bureau
State Licensing
Trade: P1 Plumbing License
License #: 14802
Expiration: 12-31-2013
Trade: Mechanical - PB-5
License #: 1605
Expiration: 06-30-2013
Green Certifications
  • We install EnergyStar! Take advantage of Federal Tax Credits on qualifying water heaters
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 03-01-2014
Awards
  • Upstate Home & Garden Show - Best of Show for High Tech

About Us

How We Got Started

I chose to work in this industry because I'm obsessed with water heaters - it's that simple. That's why The Water Heater Experts does water heaters and nothing else.

We started in this industry in 1992.

We describe our business as Family owned and operated

I know that the hottest body of water in the world?

The Red Sea.

 

Photos
The Water Heater Experts

Gas Storage Water Heater
1 photo | Direct replacement of conventional gas water heater.
New GE Heat Pump Water Heater
2 photos | Customer was tired of spending $500 per year to heat their water with an ol...
Tankless
1 photo | Replaced old Power Vent water heater with whole home tankless. Lower opera...
 
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Ratings & Reviews
The Water Heater Experts

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Showing: 1-10 of 23 1 | 2 | Next >
4.5   |  10-12-2012
Review by Karen F. in Piedmont, SC
Project: Repair or Service a Water Heater
The Tech came to appointment on time. Checked out my water heater and recommended that I get a new one. The one I had had some defective pars and was not installed up to code. Gave me a price on replacement water heater. Did not try to push tankless water heater, but when I aked his thoughts on tankless. He said "We love tankless water-heaters" My decision was to go tankless. So far no issues or problems, plus my storage area has a lot more room.
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4.0   |  03-01-2012
Review by Rodney C. in Fountain Inn, SC
Project: Install or Replace a Water Heater
They are ok ran into some problems but work it out quick they are nice and I would hire them again because I got a good price on my project. Thank you.
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4.33   |  02-04-2012
Review by a homeowner in Simpsonville, SC
Project: Repair or Service a Water Heater
Prompt response from a knowledgeable resource on the initial call. The service call that followed was very good, again well informed, thorough and provided us with information to better understand our system. Would call these folks again.
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4.67   |  09-09-2011
Review by Robert N. in Tryon, NC
Project: Install or Replace a Water Heater
Price was fair, and beat competitors. Service technician was a star. He had a few unexpected logistical problems that took much more time to fit the water heater than expected. He re routed water connections, and did a beautiful and correct installation. He even tried to wash our floors for us. When done, installation area was cleaner than before installation.
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1.5   |  05-17-2011
Review by Richard R. in Moore, SC
Project: Install a Tankless Water Heater System
discuss, installation of items,and provide operational guidance, after items are installed. Value the customer, do not tell them, I have to rush or I will be late for next job. Clean up your mess after finishing.
Response by The Water Heater Experts: Immediately tried to reach customer upon reading this feedback but was told that he will be gone for several months. We certainly strive to exceed all of our customer's expectations (we have a 4.5 to 4.9 customer satisfaction rating for all locations). Immediately met with installation team (due to the size of the installation, we had two certified installers/plumbers on the job). One of the installers had to leave for another appointment but our master plumber finished the job, explained the operation of the unit and cleaned up his work area. We will call the customer in 90 days to better understand and address his concerns.
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4.83   |  04-24-2011
Review by a homeowner in Boiling Springs, SC
Project: Install or Replace a Water Heater
great job
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5.0   |  04-19-2011
Review by Jan M. in Greer, SC
Project: Install or Replace a Water Heater
This company provided us with a great product at a great price and according to code. The installation was quick and effiencient. Our service techs. were very friendly and very qualified for the job. I would recommend The Water Heater Experts to anyone!
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2.17   |  02-22-2011
Review by a homeowner in Gaffney, SC
Project: Install a Tankless Water Heater System
Waterlines were ran under my mothers trailer w/o any insulation. 12 years in this house with out water line freezing and after they got done it froze up and they refused to do anything about it.
Response by The Water Heater Experts: The customer called in December (during limited period of extreme cold temps) and complained of no hot water. We did immediately dispatch our field technicians and the unit was working properly. However, a portion of the water lines were frozen. We observed that the pipes were not properly insulated under the trailer. In fact, these pipes had nothing to do with our initial installation (all new connections had been properly insulated). We offered the option of installing the proper pipe insulation but the customer declined. Unit has been working properly and without issue.
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5.0   |  09-12-2010
Review by a homeowner in Greenville, SC
Project: Install or Replace a Water Heater
Excellent service and follow up.
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4.5   |  08-20-2010
Review by David T. in Spartanburg, SC
Project: Repair or Service a Water Heater
They were every thing I expect from a contractor. He was very professional and in and out in a short time.
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Showing: 1-10 of 23 1 | 2 | Next >

The Water Heater Experts

4.51 | 23 Verified Ratings See All Reviews

803-948-8512

1362 Upper Valley Falls Road
Boiling Springs, SC 29316
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The Water Heater Experts
4.51
23 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
18
4 Stars
3
3 Stars
0
2 Stars
2
1 Stars
0