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Merry Maids

3081 Alhambra Drive, Suite 102, Cameron Park, CA 95682
(530) 391-1384
2.67 | 1 Verified Ratings
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Business Information


QUICK FACTS

Business Hours

12:00 am - 12:00 am (Please call to confirm)

  • Credit Cards Accepted
  • Bilingual

SERVICES OFFERED

Cleaning & Maid Services

SERVICE AREA

Sacramento

BUSINESS OVERVIEW

Merry Maids, has been serving El Dorado County since 1992. We specialize in residential cleaning service, window, carpet, upholstery and tile cleaning. Call our professional staff for a free estimate.

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Ratings & Reviews

Merry Maids
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3.0   |  
Review by in Shingle Springs, CA
They were timely. However the promised work was not completed in time they gave and i had to pay for additional time. After they left I discovered they still had not completed all the promised work. There were communication errors between the scheduler and workers, items were cleaned and not replaced properly, and some promised service was not completed. Considering the cost I will not have them back again. I would recommend them only to someone who has a job to be down in a short time period and will be there to supervise the work.
Response by Merry Maids: Merry Maids inspected Roberts home on the day of service and asked for his feedback. He deferred to his wife who he promised would call us if there was a problem. We never received a call back but our manager still tried reaching Robert over the course of two weeks and left several messages. We only learned of the complaint on our last call. We "always return and resolve" any problems within 24 hours if there's a problem. Robert failed to note he was sent a partial refund for his inconvenience. The best relationships center around open communication and always doing the right thing, we did.
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