Pre-Fabricated Fireplace Pros in Akron, OH (Ohio)

They did a great job cleaning my chinmey. They completed the job promptly and they explained everything theywere doing to me clearly. Overall I was satisfied and would use them again.

Outstanding people. Made the appointment on time, explained everything to me, and was very knowledgable

For fireplace and chimney cleaning and inspection, you can't go wrong with this company. The only reason I did not give them 5 stars on Customer Service was this: My appointment time was 10:30am. I waited until 11:30am and still no serviceperson, and no call, so I called customer service. They said the technician had been delayed and that he would be there by noon. He arrived after 1pm, due to unavoidable road detours, which I understood. Once here, he did a very good job. While everyone was friendly and professional, it would have been good for someone-- at some point-- to say, "we're sorry for the inconvenience."