Stone Tile Contractors in Lowell, MA (Massachusetts)

They were great. They were very nice and did extra work and even considered my neighbors.

I made an appt with Martin to replace chimney cap for 350$ to stop smoke from going from first floor fireplace into basement fireplace. He finally came and said I didn't need a new cap, he replaced some screws in the cap (charged me 150$/350). I ask how that was supposed to fix the issue. So he suggested sealing the basement flue. So told him to come do this. He never showed. one month later, yesterday, I called to schedule today 1:00. 2:00 he is not here. This is unacceptable. Ok 2:30, he showed up, wrong ladder and 1 mm of snow on roof. scheduled for next sat.

Fast response, in time (even early) arrival, careful inspection. We did not require cleaning, so they did not take any fee from us at all. Unfortunately, they could not resolve our problem, but the same was true with very expensive Boston Best Chimney service, where inspection costs a lot.