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"Highly recommend working with this company. They were extremely helpful throughout their process and made sure to meet my needs "

"Gorgeous work!! Friendly and confident workers. We are SUPER happy with our new bathtub and shower wall. We loved our sales rep, and the installer was great too. They were both very understanding of our hectic home with three kiddos ?? we only had a shower stall in our main bathroom before the install, so we are really enjoying the deep soaker bathtub with kids! A lot less splashing on the floor. So thankful for all of the hard work put into this for us!!"

"The person that did the work was careful and efficient. We are very happy with the end result. It looks like new. The odor from the coating was pretty strong and took a few days to clear from our bathroom because the bathroom does not have a window that opens If we had been able to open a window in the bathroom the odor would probably have dissipated faster."

"BEWARE TO ALL: Sloppy job not only painting the clawfoot, but the prep for the finished room. Only half the room was prepped and covered with plastic before he started spraying. The paint for the tub was red, so it was clearly visible overspray not only on the bare walls but also the brand-new freshly installed window. The painter returned after I sent pictures and called in with a complaint. He admitted the prep guy did not cover the walls properly and instead of stopping to prep, he sprayed the tub anyway. Can anyone believe that!?!? The owner decided to knock off a couple hundred dollars off the price, buy new paint to repair the walls, and compensate for the time cleaning the paint off the window. Once we opened the new paint, it was the wrong color! Wow...... Also, an employee named Elvis (he didn't specify who he was), reached out to me by email and wanted to come over to inspect, but did not respond once I reached out to him to set up a time. That was weeks ago. The lady that answers the phone was very professional throughout the entire ordeal and she was by far, the best part of the experience. I hope she doesn't have to juggle an experience like this again. She doesn't deserve it. STAY AWAY. THEY WILL PERFORM LAZY, UNPROFFESIONAL WORK."

"I hired this company in August of 2023 to do a substantial amount of exterior work to my home. The company came out on their first day with no materials and didn't even have a ladder. I supplied them with lumber that I had for an interior project to get started on the exterior work. From August until December the company drug their feet and it was like pulling teeth just to even get them out to the home to do work. They would come out for a day or two and then be MIA for several weeks not returning calls or texts. We literally had to go to the business and catch them there to even talk to them. They finally installed 8 windows and a French door and replaced some rotted osb along with putting some tyvek on the home. March 14th 2024 the home was hit by a tornado and suffered severe structural damage to where the remainder of the work could not be performed. I met with the shop owner Tom Hughes on March 18th 2024 in his show room on state route 41 and he agreed to cash me out for the remaining balance after labor and materials. Tom told me his bank would be issuing me a check for $6,217 and that it would be sent via mail. I have screenshot documentation from Tom's personal phone number with the refund amount. He also agreed to send me an itemized break down of all work and materials that were taken out of the original $13,000 that I had given him. It has been almost a month and Tom will not respond to my texts messages or my calls. I have went to his establishment in covington on state route 41 numerous times and the doors are always locked and he has recently covered all of his windows with black tarps. Do not ever give any business or establishment associated with Thomas Hughes any money. I have made a report with the BBB and reports with local authorities. If you have an ongoing contract with this man you may as well just hang it up because he will not finish your work or give you your money back for work not performed."

"The designer was on time and very professional. Quoted us a verbal price of $40,000. We wanted to do some of the work ourselves like demo, tiling, etc. but you have to go all or nothing with them which I DO understand. They never followed up with a written quote but to be fair we didn't call them back. I just assumed they would write up a quote for us. Our main purpose was to get some design ideas that would work with our "funky" layout. The designer didn't come up with anything we hadn't already thought of. We ended up doing the project ourselves. Not completed yet but will be 1/2 the price for sure."

"Jacob is the best in the business. It’s very comforting to know I have a reliable contact for whenever I’m having any basement/water issues or any questions. He also has a lot of references for other projects. 10/10 recommend. Thanks again Jacob!"