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1-800 Plumber + Air of Naperville

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1 Year In Business

Company Details

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Contact

5200 Thatcher Road, Unit 134
Downers Grove, IL 60565
http://1800plumber.com/naperville

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Plumbing Services
  • HVAC Services
  • Appliance Installation
  • Appliance Repair
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted
  • Free Offer

    Free Offer! Get $25 off free when you book any repair with 1 ...

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Ratings

4.1
21 Verified Reviews*
  • 5
    14
  • 4
    3
  • 3
    1
  • 2
    1
  • 1
    2
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 21 results
1.0 Kathleen H. Cicero, IL
8/6/2023

They were very responsive -- until they got paid. The hot water heater kept going out, and they told me it was because I needed either a new flue pipe or chimney liner, take your pick because I was told both at different times by different people. Then they verbally quoted me "around $1500" for that repair, but the written quote was over $4000. Amazingly, I found a different company who came in and fixed it for $89. Wouild I use them again? Nope.

3.5 Clark A. Chicago, IL
7/28/2023

Their Miguel was outstanding as was Josiah. Miguel quickly diagnosed a complicated situation and the job was well done in 3.0 hours. I contacted 3 other No other ANGI company would consider the job. So I was stuck with only one provider. All contacts with the company was tenuous and made me nervous. First, their price was $1900. No discussion, No negotiation. It seemed outrageously high. Second, their "back office" seemed one woman and a guy. Felt flimsy. Third, they wanted $500 CASH before starting. No notice. Linda and I pride ourselves with (nearly) 800 credit scores. Who keeps that much cash at home? The dilemma was resolved but not without significant angst. We won't use them again for our normal plumbing needs.

5.0 Chi S. Downers Grove, IL
6/16/2023

N/a

5.0 Shelley C. La Grange, IL
5/31/2023

Extremely courteous and polite (shoes covered; good at explanation of options and costs). Finished my two repair projects w option to apply price I paid to replacement if repair did not hold. Even did a couple of extras for me gratis that I could not do (tightened my pockethose to not leak).

2.5 Eileen R. Warrenville, IL
5/30/2023

Polite and respectful. Did not have parts or screws needed. Left the job without securing dishwasher. When I opened DW door the whole DW slid out from cabinet.

1.0 Donna F. Glendale Heights, IL
5/25/2023

I was misled about the pricing, and I was charged $250 for a $40 part and the job took 15 minutes. I was not given a break down or any kind of written estimate.

Response from Company:

Hello Donna, Thank you for your review. We are sorry that you feel this way, but when our plumber arrived to your home, he explained the benefits of upgrading your current spigot to a frost free model. He took time to explain to you in detail the difference between the two. At the time he explained the details to you, you chose to go with our frost free spigot option. Also, we do not charge by the hour we charge by the job. We provided you a discount for the work, as well as a warranty for our labor, which shows on your invoice that was emailed to you right after the work was completed. Please know that we will never start any type of work without prior authorization from our client and in order for you to approve the work you have to agree to the price on the estimate. Thank you and we hope that you will reconsider your review as we are always transparent with our pricing. Have a great day!

3.5 Camille P. Lombard, IL
5/19/2023

Prompt and courteous

5.0 Benjamin A. Romeoville, IL
5/6/2023

Knew their work integrity

5.0 Bob S. Romeoville, IL
4/29/2023

They arrived on time. Dressed neat in company uniform. Worked well together. Worked clean as well cleaning up after. They removed 2 toilets and installed 2 new chair height Koehler toilets. They removed 3 faucets and installed 3 new faucets. I will definitely use them again !! Very Satisfied !!!

2.0 Ramon G. West Chicago, IL
4/28/2023

There were some issues and things got by me contacting the manufacture resolved

Response from Company:

Hello Ramon, Thank you for sharing your review. This experience does not align with the high service standards that we hold ourselves to and provide our customers. Thank you, 1-800-PLUMBER +AIR.

Photos

1-800 Plumber + Air of Naperville
Garbage Disposal
Drain cleaning

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