1-800 WaterDamage

4.53 |10 Verified Ratings
Write a Review

1-800 WaterDamage

4.53 | 10 Verified Ratings
Write a Review

866-607-8411

7792 Boardwalk Road
Brighton, MI 48116
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Profile
1-800 WaterDamage


Mission Statement: We will be the best water damage restoration company in southeastern Michigan by demonstrating a strong work ethic with high integrity in all we do, and by delivering superior service to exceed our customer's expectations every day. What We Do: 1-800-WATER DAMAGE uses highly trained and certified technicians using state-of-the-art equipment to quickly and completely remove all non-restorable materials, remediate mold where necessary, disinfect and dry your home or business after water or sewage damage occurs. We provide on-call emergency water damage service available 24 hours a day, 7 days a week. Since founded in the 90's, we have maintained a proud reputation for speed, integrity, ethics, ambition, and premium customer service. Because of this, we have become one of the largest water damage restoration companies in the nation, with multiple franchises located throughout the United States.

Achievements

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Service Area

  • Ann Arbor
  • Farmington
  • Southfield
  • Dearborn
  • Livonia
  • Bloomfield Hills
  • Novi
  • West Bloomfield
  • Detroit
  • Dearborn Heights
  • Brighton
  • Garden City
  • Westland
  • Howell
  • Commerce Township
  • Redford
  • Northville
  • Ypsilanti
  • Birmingham
  • Canton
  • New Hudson
  • Keego Harbor
  • Wixom
  • Highland
  • Byron
  • Walled Lake
  • Hartland
  • South Lyon
  • Union Lake
  • Franklin
  • Ortonville
  • Taylor
  • Gregory
  • Wayne
  • Inkster
  • White Lake
  • Waterford
  • Fowlerville
  • Huntington Woods
  • Milford
  • Salem
  • Whitmore Lake
  • Plymouth
  • Lakeland
  • Pinckney
  • Cohoctah
  • Oak Park
  • See All >

Services Offered

Disaster Recovery Services

Areas of Expertise

  • Water Damage Restoration
  • Water Removal/Extraction
  • Wall and Ceiling Drying
  • Hardwood Floor Drying
  • Mold Removal/ Remediation

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2009
Memberships & Affiliations
  • Institute of Inspection Cleaning and Restoration Certification (IICRC), Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation Technician (AMRT)
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 01-03-2020
Awards
  • Paul Harris Fellow Award
Screening
HomeAdvisor Screened. View Details

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Photos
1-800 WaterDamage


My Work
4 Projects
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Ratings & Reviews
1-800 WaterDamage

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 10
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5.0   |  
fred is superb and his crew is great. fred is very kind, empathetic, etc. You can tell he is an expert in his field. fred and his crew give 200% to the job. they wants to make sure everything is perfect. the company does superb work at a very fair price. post is by d. chartier
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1.0   |  
Review by in Ypsilanti, MI
Charged got time not at job. Failed to complete work. Sales person misrepresented self as owner.
Response by 1-800 WaterDamage: My name is Fred Arthur and I am the owner. I spoke with Mr. & Mrs. W originally when we received their call late morning on November 9th around 10:30 AM. I arranged to meet Mr. or Mrs. W at their daughters apartment which had a bathtub overflow and saturated not only the apartment, but much of their daughters belongings, which were significant. I was in Ann Arbor and waited for several hours, but Mrs. W was unable to meet until late in the afternoon. I then had one of our lead technicians, Dan, meet her there instead. I informed Mrs. W that I was unable to meet due to another scheduled appointment, but Dan would take care of them. We only were asked to work with the personal belongings of their daughter. The apartment complex was taking care of actual drying and mitigation efforts, even though we did place a dehumidifier just to help control the environment. We quoted the W's a price upfront which explained what we would be doing and then worked with Mrs. W and their daughter on the job. Often times these jobs are difficult to estimate since we were dealing with a substantial amount of contents. We ordered a dumpster as well as a portable storage container and proceeded to remove items the W's wanted thrown away as well as saved the items they wanted to keep in the storage unit. In the end, the W's said they were pleased with our work. We have a customer satisfaction form that we get signed for every job. It asks the following questions and we received the following responses: 1. Are you satisfied with the work that was done? YES 2. Was the technician polite? YES 3. Would you use our company again? YES 4. Was the technician helpful? YES Additionally, the customer wrote the following comments: "Everyone went over the top to help in every way possible." I just left a message for Mrs. W prior to responding to this review. We work very hard to get the reviews we always get, mostly 5's and an occasional 4. We regularly receive the Super Service Award from Angie's List. I'm anxious to speak to Mr. or Mrs. W to make sure we clear up any misunderstanding to ensure they remain satisfied with our work. Sincerely, Fred Arthur President 1-800 Water Damage of SE Michigan
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4.0   |  
Review by in Ypsilanti, MI
very nice and professional team. very prompt. I did not receive an estimate up front. therefore I was a little shocked when I saw my invoice. I have had the same water damage, same area, same equipment used in the past. and the cost was much much less to have done... I would hire them again if needed tho. only I will get estimate up front..
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5.0   |  
Review by in Ann Arbor, MI
We couldn't be more impressed with the 1-800-Water Damage Southeastern Michigan team. They set the bar in their industry through unrivaled expertise, professionalism, value, and integrity. Our story: We had extensive water damage from pipe failure in our kitchen. Keith Kilroy was out there within the hour. We were immediately impressed by their insight into the nuances of the problem. Justin and others on the team rapidly implemented a mitigation strategy with surgical precision. They were life savers. We spoke with some of their competitors who both proposed expensive highly destructive mitigation plans that could have incurred tens of thousands of dollars of damage. In contrast 1-800 Water Damage was able to access and clear every inch of our house reached by water while preserving expensive cabinets, granite, and other home structures we wished to save. This team knows their trade and was just a delight to work with. Truly lifesavers. We can't say enough good things about them. A+.
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5.0   |  
Review by in Ann Arbor, MI
They came immediately. Very friendly, professional, and very quickly diagnosed the problem (much to my dismay~but they were correct).
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5.0   |  
Review by in Ann Arbor, MI
Steve and his crew were very professional and hard working. They took precautions to protect us and our home from the attic mold while they removed it. They were very kind to our pets and tolerated several "security breaches". I think what I most appreciated was the honesty regarding what mold remediation work can accomplish - no false promises. I highly recommend them.
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5.0   |  
Review by in West Blommfield, MI
Excellent professional behavior , honesty, completed their what promised in their contract. Charges for the work they did was very reasonable. I would highly recommend them.
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5.0   |  
Review by in White Lake, MI
1-800-Water Damage helped me get through a tough situation. I had a water pipe explode in my crawl space and the mess was promptly cleaned up by these guys. Now, crawl space is currently dry and has been restored to a good condition. Great work!
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5.0   |  
Review by in Canton, MI
Fred called me almost immediately I entered my emergency service request to dry-out the condo after a water leak from the refrigerator water supply that flooded kitchen and living room. He was very agreeable to work within my budgetary limitations and we agreed on the cost quickly. After that, his team showed up within an hour at the premises and started the dry-out process. His client service skills are outstanding; he constantly kept me up to date with the progress. He also provided me with a detailed service statement that explained the work done; which will help me when I sell the condo. Overall a great experience, strongly recommended.
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5.0   |  
Review by in Ann Arbor, MI
Fred and team were life savers. They came before we even knew insurance would cover us and got to work and were back first thing the next day. They were very extremely helpful, informative, and reliable. I hope I don't need them again, but if I do they are my first choice.
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