1st American Home Improvement, LLC

4.27 |5 Verified Ratings
Write a Review

1st American Home Improvement, LLC

4.27 | 5 Verified Ratings
Write a Review

770-679-9253

1540 Highway 138, Suite 3F
Lawrenceville, GA 30013
Share
Your use of our services is governed by our Terms & Conditions

Profile
1st American Home Improvement, LLC


Putting a plan to action, to assure your satisfaction!

With over 10 years of experience serving the Atlanta metro area,1st American Home Improvement, LLC is the solution for all your home improvement needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Satisfaction guaranteed! Inquire about our pool services.

Service Area

  • Lithonia
  • Conyers
  • Covington
  • Porterdale
  • Stone Mountain
  • McDonough
  • Jackson
  • Snellville
  • Locust Grove
  • Loganville
  • Stockbridge
  • Tucker
  • Decatur
  • Grayson
  • Oxford
  • Redan
  • See All >

Services Offered

Cabinets
  • Cabinets - Refinish
Disaster Recovery Services
  • Water Removal Recovery
Drywall & Plaster
  • Drywall Install
Swimming Pools
  • In-Ground Swimming Pool Repair
  • Swimming Pool Liner

Areas of Expertise

  • Swimming Pools
  • Decks

Quick Facts

Business Hours
Monday:
9:00 AM to 6:00 PM
Tuesday:
9:00 AM to 6:00 PM
Wednesday:
9:00 AM to 6:00 PM
Thursday:
9:00 AM to 6:00 PM
Friday:
9:00 AM to 6:00 PM
Saturday:
10:00 AM to 3:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2009
Insurance
Type: General Liability
Amount: $0
Expiration: 08-04-2019
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because My ongoing desire to ensure that customers obtain complete satisfaction in home improvement projects..

We started in this industry in 1995.

We describe our business as Family owned and operated

Why did I stay in the Conyers area?

Due to my love for family. My children and most of all my parents have lived here for over 20yrs.

 

Photos
1st American Home Improvement, LLC


My Work
1 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
1st American Home Improvement, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-5 of 5
  Page 1 of 1  
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Conyers, GA
Project: Repair Drywall
Multiple areas in kitchen and garage repaired. Work was completed timely and at a reasonable price. Also, kitchen ceiling had textured pattern that was repaired and painted -- difficult to tell location of original damage.
Was this review helpful?  
1.5   |  
Review by in Lithonia, GA
Project: Repair Drywall
Due to recent water damage, the need for a drywall contractor was pretty urgent. The owners came out promptly to assess the job and provided a quote a few days later. Based on the positive interactions and communication we'd had thus far, I chose to go with them. The ETA provided was 5 days which was acceptable. The first 4 days were fine and the workers worked around my schedule as needed and requested. On the fourth day which was on a Friday, I was advised that the 5th day will be needed to complete the work and guarantee it's done correctly which was totally understandable. Unfortunately, I was told there was another job scheduled on Saturday so I had to wait until Monday for it be done. It came across as if my project was not as important, but I did agree to let them come and finish Monday morning since I was guaranteed the job wouldn't take longer than 90 minutes. I requested that the contractors show up by 7am to guarantee that they would be done and gone by 9am, as other contractors were already scheduled for later times for other projects and I did not want them overlapping. The contractors were present at approximately 7:40am and took closer to 2 hours. This was later and longer than expected. One of the workers did see me distressed as I had flooring delivered and offered to bring it in my home. This was something he didn't have to do and this was a profound moment during this process. He said he just wanted to get things back on track and his attitude was always pleasant and I wish he was the head of the project. By this point the project was considered complete, but I noticed all of the door trim was missing. I inquired about it and was told bluntly it was not included in the original quote. I became extremely frustrated and voiced this. This was admittedly an oversight on their behalf and I was advised they would replace it for free. It had now been a week since the project started and I just wanted everything initially discussed to be fixed from the very beginning. I agreed to allow them to rectify the door trim for the following day. Since I have cameras around my home, I could see and hear a worker outside who appeared a bit frustrated with me as well. The workers left my home without any notice, walk throughs, or final conversation. It was both uncomfortable and disrespectful. Although the owner apologized and offered to have the trim done, I declined and cancelled any further work appointments as I no longer wanted to deal with the lack of professionalism. These oversights cost me unnecessary time and money to get corrected. It was very disheartening as the job started off great. Unfortunately, I was terribly disappointed in the end and felt my business was not appreciated or valued. I paid the remainder of the balance, but I wish I had spent my time and money elsewhere. In the future, it would be great to do a thorough walk through to ensure the job is actually completed and not just have someone tell you so and rush out the door.
Was this review helpful?  
5.0   |  
Review by in Lilburn, GA
Quick and friendly service.
Was this review helpful?  
5.0   |  
Review by in Lilburn, GA
Project: Hire a Handyman
nothing
Was this review helpful?  
5.0   |  
Review by
Project: Repair a Deck or Porch
.
Showing 1-5 of 5
  Page 1 of 1  

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required