5 Star Building Inspections

They didn't find the two electric outlets that had absolutely.no electricity sent to them.Nor did they identify the fact that my HVAC ventilation was broken and blowing nothing but insulation into my home

The home inspector misidentified an HVAC system full of mold for build up/dirt. The first picture below is from their inspection report. The next two pictures are from the air vent once we took it off. The invoice to fix this issue is $6,500. I?ve asked that a manager or the owner call me to discuss this issue and it?s been 3 days with no attempts to remedy the situation. I really don?t know how you could do worse as an inspection company. I?ve been a professional in the home buying industry for over a decade and have never seen such poor attention to detail. Do not trust this company. I will do everything I can to help others not fall victim to their complete lack of care for their customers.

Before writing this review, I waited for confirmation that 5 star was as bad 3 months later as they were the beginning. The amount of things they missed on my 4 point inspection were truly astounding. Iâ m an electrician myself and am well aware they are just there to inspect and thatâ s basically it, but not sure if they are qualified for even that. I was told (pictures below) the home was repiped. Absolutely was not and needed a full home repipe ($4,500)within a week. Also there was a pre existing slab leak (due to the home needing a repipe) that showed moisture in many spots. They also missed that and the damage from that moisture and mold growth. That bill has gotten to over $40,000 for mold remediation and reconstruction. The AC unit â passedâ according to 5 star. Also quit working within 2 weeks and the 5+ AC techs that inspected it said no chance anyone with slight knowledge in this department could have missed how poor the system was operating. That bill was $7,500. After all of these problems began, I called the office every other day for roughly 2 weeks with NO response. I expected nothing more from Mark And Steve other than a call back and maybe to stop back over and check the missed items. Even there office clerks were shocked at their lack of response to my calls. They still havenâ t reached out 3 months later after Iâ ve obviously given up by now. I suppose this industry in Florida or maybe just 5 star, is get in, get out, get the money. All of these other 5 star reviews are in most cases I would assume from folks reviewing IMMEDIATELY after they leave. Do yourself a favor, and run as fast as you can from this company

The individual that completed our inspection was extremely professional and respectful to a fault.

Both Brandon & Steve were truly professional in doing the work and explaining what we needed to know about our home. It was nice and quick as one inspected the outside while the other worked on the inside. We then walked both interior and exterior to review all the findings and talk what needed to be done to fix/replace items. We were on a time crunch so it was great to have a one stop shop for the inspection, wind mitigation, WDO, and well water testing. Highly Recommend!

Both Brandon & Steve were truly professional in both doing the work and explaining what we needed to know about our home.

Very thorough report. All small details included. I knew exactly what to expect from the house. Awesome job. That’s professional work. Thank you very much. I just wish that there would be more people doing their job like these guys did. Thanks again.

Showed up on time and interacted with us throughout the inspection. They found a few items which where noted in their report but it would have been nice if they reviewed the items briefly with me to allow me to see the issue or ask questions. Was told after the inspection the irrigation system is an extra cost which was not disclosed while making the appointment. They offered to go back but it was too late.

They showed up on time. They were very professional. They took the time to do the job properly did not rush.

Very professional!! The attention to detail was exceptional.

Steve and Brandon did a great job insecting the home inside and out. Very happy with their service!

they performed work quickly and submitted an extensive report

Very professional, on time, explain and answered all of my questions and very pleased with the work and detailed report. Would highly recommend them, Steve and his team are true pros a good asset to have if you are buying or want to know the conditions of a given property. Regards, AB

Brandon was very professional and made himself available to answer any questions I had through the process.