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ASP of Boca Raton

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8 Years In Business

Company Details

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Contact

19874 Latona Place
Boca Raton, FL 33434
http://www.aspbocaraton.com

Hours

  • Mon: 7:00 AM - 6:00 PM
  • Tue: 7:00 AM - 6:00 PM
  • Wed: 7:00 AM - 6:00 PM
  • Thu: 7:00 AM - 6:00 PM
  • Fri: 7:00 AM - 6:00 PM
  • Sat: 7:00 AM - 12:00 PM
  • Sun: Closed
View All Details & Credentials

Service Details

    Areas of Expertise

    • Swimming Pool - Clean and Maintain
    • Swimming Pool - Opening and Closing Service
    • Swimming Pool Heaters - Install or Replace
    • Swimming Pool and deck area - Remodel (Renovation)
    • Swimming Pool - Repair or Service
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    3.5
    2 Verified Reviews
    • 5
      1
    • 4
      0
    • 3
      0
    • 2
      1
    • 1
      0
    Showing 1-2 of 2 results
    2.0 Aleksander A. Lake Worth, FL
    10/16/2023

    Unfortunately, I can not recommend this pool builder to anyone. I hired this company to build my pool after a lots of back and forths with different pool builder companies. Marcus came by and assured me that they are very reputable company and have great reviews. I wanted the best company to do my pool so trusted the guy. This was back in January 2023, Marcus promised me that my pool will be ready in July 2023 and it will only take 5-6 months to build it, well now we are in mid October, they just finished it but I need to wait another month before I will be able to use it as the pool needs to be fired up. So consider about 11 months process. But that was not the biggest issue. Throughout the building process there was some minor issues that came up. For example ASP suppose to installation a bobbler on my sun shelf, it was on initial plan from other builder that they suppose to match, I sent them the pool plan several times but they did not included it in final drawings. The other issue was that I told them numerous times that we want the spa to be raised so less debris fall into the spa, that was completely ignored. I notices that there was an issue only when they shot concrete. I spoke with Marcus and he told me that that would be the best, again, I let it go. Then they suppose to build columns, Marcos claimed they were not on the drawings even they was on competitors, and they suppose to match that. Finally, when they poured concrete I went down to the shell and measured the Dept of the pool in the depp end and I was shocked, the pool was 6-7 inches shallower that its suppose to be. Instead of 5 feet dept they built it 4.5 at the water lever, I confronted the builder and sent them pictures as proof, but they reassured me that the pool is not finished yet and they told me I took measurements wrong. Well, now they finished the Diamondbright and the issue is still there. the pool depth is only 54 inches at the deepest part of the pool, and about 50-52 inches by end of the pool, while its suppose to be 5 feet deep in the deep end (60 inches). I confronted the builder again and Marcus came by the job site. He tried to convince me that they are within the variance of 2-3 inches if we fill the water all the way to the top. I told him that I can not do that as the design of the pool does not allow that, because if I do that.1. The water will touch the coping and pool will overflow every time when someone enters the pool. 2. The pool water will flow to hot tub as now there is less than 1 inch difference between the water levels. 3. The skimmer wont work properly because they wont be an air space, so its not going to take the dirt out from the pool as its designed. 4. The pool water level will be above our pool table that they built as now its only 1 inch from the water level in the pool. Markus response was : I DONT CARE, we are within variance of 2-3 inches if we fill the pool all the way to the top, also he start telling me that the pool depth is measured not by water level but the wall of the pool, which is a complete nonsense. I told him that his response was unacceptable as I spent 130k on this pool, waited for almost a year but ended up with a huge puddle. I am 5.9 and when I go to the deep end of the pool the water reaches only lower part of my chest and I am not completely covered by water. Trust me, there is a huge difference a 5 feet in the deep end and 4.5 feet. After I read online what could be done with the depth, there is not much they can do now than to chip out the bottom of the pool, re pour the concrete and refinish the bottom of the pool. The builder refused to do that, also they did not offer any monetary refund, instead they are claiming I owe them 6 k balance. I rejected to pay and will be taking legal steps against the builder. I was always ahead on the payments and did my part of the contract, so stay far away, they wont honor any repairs in...

    5.0 Thuy N. Delray Beach, FL
    1/18/2020

    Marcus is the pleasant, professional and knowledgeable and the main thing is honest to work with.

    Response from Company:

    Thank you very much Mrs. Thuy! Is a pleasure for us have you as our customer! Marcus W. ASP Boca Raton

    Photos

    ASP of Boca Raton
    Pool Plumbing
    Our Brand
    Cleaning
    Renovation

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