A Step Above House Cleaning

3.48 | 29 Verified Ratings
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215-421-1984

45 Regency Plaza
Glen Mills, PA 19342
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Profile
A Step Above House Cleaning


A Step Above House Cleaning, is a well established company in Glen Mills, which serves the surrounding communities too. We offer the best in customer care, as well as professionalism. Our company prides itself on integrity, so our work replicates that. Call us for your next job.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Philadelphia
  • Wilmington
  • Newark
  • Valley Forge
  • Norristown
  • Levittown
  • North Wales
  • Wayne
  • West Chester
  • Fort Washington
  • Southeastern
  • Chester
  • Harleysville
  • Doylestown
  • New Castle
  • Media
  • Eagleville
  • Spring House
  • Downingtown
  • Langhorne
  • Blue Bell
  • Springfield
  • Southampton
  • Marcus Hook
  • Garnet Valley
  • Exton
  • Warminster
  • Telford
  • Feasterville Trevose
  • Chalfont
  • Wyncote
  • Narberth
  • Kennett Square
  • Montchanin
  • Rockland
  • Colmar
  • Thorndale
  • New Hope
  • West Point
  • Villanova
  • Paoli
  • Deptford
  • Newtown
  • Fairless Hills
  • Worcester
  • Aston
  • Wallingford
  • Broomall
  • Morrisville
  • Hatfield
  • Richboro
  • Dresher
  • Glen Mills
  • Cheltenham
  • Oreland
  • Westville
  • Merion Station
  • Skippack
  • Chadds Ford
  • Glenside
  • Winterthur
  • Fairview Village
  • Elkins Park
  • Bryn Mawr
  • Conshohocken
  • Buckingham
  • Hockessin
  • Sellersville
  • Mullica Hill
  • Devon
  • Malvern
  • Franconia
  • Jenkintown
  • Phoenixville
  • Solebury
  • Parkesburg
  • Huntingdon Valley
  • Gwynedd Valley
  • Prospect Park
  • Thornton
  • Jamison
  • Collegeville
  • Lansdale
  • Havertown
  • Hatboro
  • Penns Grove
  • Gibbstown
  • Newtown Square
  • Swarthmore
  • Lansdowne
  • Horsham
  • Ridley Park
  • Audubon
  • Abington
  • Glenolden
  • Haverford
  • Upper Darby
  • Lafayette Hill
  • Silverdale
  • Claymont
  • See All >

Services Offered

Cleaning & Maid Services
  • Maid Service
  • One Time Maid Service

Areas of Expertise

  • Residential Cleaning

Product Brands Used

  • All of our products are from Philip Rosenhau. They are PH neutral, contain no bleach or ammonia.

Quick Facts

Business Hours
Monday:
9:00 AM to 4:00 PM
Tuesday:
9:00 AM to 4:00 PM
Wednesday:
9:00 AM to 4:00 PM
Thursday:
9:00 AM to 4:00 PM
Friday:
9:00 AM to 4:00 PM
(Please call to confirm)
  • Free Estimates
  • Bilingual

Credentials

In Business Since: 2002
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

We started in this industry in 2007.

We describe our business as Family owned and operated

 

Photos
A Step Above House Cleaning


My Work
2 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
A Step Above House Cleaning

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 29
  Page 1 of 3
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1.0   |  
Review by in Exton, PA
They were the only service to reach out (out of 3). They were prompt in getting to the house and getting our business. They came once... and that was enough. They missed an entire floor of the house, did not empty most trash cans in the house, either did not sweep the carpets or did a very poor job and left a very strong odor of Lysol everywhere...(but it just did not look clean). I wanted this to work but it did not. They did not even offer to give us a credit for the missed floor...When I called to cancel service, they asked not one question. They seemed to care less. I would go elsewhere.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Glenolden, PA
Please provide receipts after payment or via email. I was disappointed when I didn t receive a receipt. Other than that, I was totally satisfied with the service.
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5.0   |  
Review by in Blue Bell, Pa, PA
Very happy with their service
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4.0   |  
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4.5   |  
Review by in Hatfield, PA
I have 4 years of experience cleaning houses and offices
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2.0   |  
Review by in Media, PA
Compared poorly to other services in the past.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Levittown, PA
Chrystal, does a beautiful job. I am very comfortable with her come to my house when I am not here. She is always on time.. She does not grumble if I need to change the day
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2.5   |  
Review by in Skippack, PA
I hired them to clean a vacant town home. After confirming with an agent I called again on another day to reconfirm but the person I spoke with this time had no record of my appointment. Called again to get it right. Cleaners came in and were out in 1.5 hours to clean a 3 bedroom town home. The job was adequate but could have been better.
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0.5   |  07-12-2018
Review by Kimberly V. in Havertown, PA
This is the worst cleaning company I've ever experienced. The ladies that cleaned were pleasant and friendly, but the cleaning was poor and they were like bulls in a china closet. They broke my toilet seat, which I now have to spend time and money on replacing. The seat itself is $40.00 and the manager Michelle said she would take $15 off my next cleaning...like I would ever have have them back in my house. How does she think giving me $15.00 compensates for the replacement of $40.00 and my time. She had a very bad attitude and extremely poor response to remedy the situation. They advertise their first cleaning as a Deep Cleaning service...I don't think they even understand what that terminology means. They didn't even use a mop to mop the tile floors. Their idea of mopping is a squirt bottle and a Swiffer...unbelievable, that's not even cleaning, that's what you do between cleanings. The ceiling fans were half cleaned because they obviously couldn't reach them and didn't bring or ask me for a stool or ladder. I could list so many other things that were just not cleaned thoroughly and properly, but the main issue was really the fact that they broke something in my house and the manager refused to fully compensate me for the replacement of the broken item. DO NOT use this company...they lack integrity.
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2.0   |  
Review by in Andalusia, PA
The cleaners were in a hurry. Missed so many areas to be cleaned. Ended up needing to do a lot of the cleaning after myself.
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Showing 1-10 of 29
  Page 1 of 3

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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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