ATA Services

Beth is unprofessional. Does not answer or return messages in a reasonable time frame. She elicited my help as the customer as if I was an employee of hers which took me away from work several times. Despite me still hiring her, she ghosted all follow up attempts I made to discern when she would be servicing our pool successively. Was not trustworthy or reliable in my opinion.

Very knowledgeable and professional. Quality work.

Beth was very knowledgeable and custom a made a piece to make sure our pool lines didnâ t get water in them over the winter. She pointed out an issue that was causing my pool to leak water when 3 other companies couldnâ t figure it out. I never even mentioned the leak to her she could just spot the problem. I highly recommend!!

I am a first-time home owner who didn't feel comfortable cleaning or closing the new pool I had acquired, so I decided to give this company a shot. The work was done very well, and I have no complaints so far, but the customer service was not good at all. For the closing, what's offered in her services is 3 hours worth of labor, but she will not tell you that if she brings someone else, it also counts for them up front. So instead of the 3 hours, I only received 2.25 hours and was billed for 4.5 hours of work. You spent $600 on a service that you could have gotten much cheaper somewhere else. Communication was terrible, as it was difficult to get them to show up. There is no transparency because they will not tell you how much additional costs you will incur until after they have billed you a large sum of money. Overall, the services were excellent, but the company was not very customer-focused.

Beth and team were amazing! Highly recommend. Very professional and knowledgeable!!

Easy and prompt communication , quality service

Beth came the same day, was super knowledgeable, and fixed the issue. Great service!!

Beth was very knowledgable and got the job done quickly and well. She fixed the problem and told me what else I needed and where to get it. I would call her again if we need something in the future. It is a relief to have someone who knows what they are doing in case we need her help again!

She will definitely make sure it gets done and done right

I cannot believe I fell for hiring this company. I am a first time pool owner, and I had no idea what to expect or how to open my pool myself, but trust me when I say I am learning the hard way. To put it simply, I was pretty much scammed by ATA Services. I hired them for 5/16 at 11:30am to open my pool, and she finally got back to me at 7:30pm telling me I had to be rescheduled. Would have been nice to know seeing as though I took off work for this. She tells me she will be over at 9:30 the next day and her crew does not show up until 10:30. My winter cover has green sludge on the top but underneath my pool is totally clear. They tell me it is cheaper to dump the sludge into the pool instead of filling it up with about 2 feet of new water so they do it. Afterwards I find out that means they have to come back a few days later to finish it. Which also means that on top of the $484 I paid this woman, I am now going to owe her more to finish opening my pool another day. Not to mention I was quoted $359. I was told to send her pictures of my pool every day to see how it is settling and she would be back in 48 to 72 hours to finish it up. Well that is funny because 8 days later she still was not texting me back. I asked her 3 times when she was going to come to finish up the pool and she never answered me. I responded with a forget about it, do not come back? after being completely ignored. She made my pool 100x worse than what it started out as and cost me almost $500. Now I am frantically trying to figure out how to do this myself as animals are drowning in it because she never came back and never answered me. Unless you want a nightmare in your back yard and $500 less in your bank account, DO NOT HIRE THIS SCAMMER.