Ace Handyman Services Port

Unethical, unresponsive, unprofessional and dishonest. I hired a handyman to complete general basic repairs in my bathroom. I was not provided an estimate of the work or an invoice upon completion. I was charged for items I did not approve so I ended paying a receipt for items Doug purchased for other clients. He also charged an enormous markup so I ended up paying hundreds of dollars more than I should have. Doug also charged me $50 to take items to the dump but they never took my items. I asked for a refund and he refused. I asked for a copy of my receipt and it took over a month to receive. Doug argued with me, told me he would not work things out with me and told me he hoped that I felt lousy about myself and trying to work things out with him. He is childish and unprofessional and I would never recommend his company to anyone looking for any type of work. Here is his response to me. Mae Mag, It sounds like your mind is made up to hurt us. I apologized for not getting back to you sooner and you accuse me of being shady. Could it be that your request just got miss placed by me? Could it be that I was out of the country? Could it be that we lost a family member and are dealing with those types of matters? All of these are true â feel lousy now? I hope so! What item(s) are you unsure of that we purchased for your project? Our mark up is per industry standards and noted on our estimate and invoice. I may be willing to work with you if your threats stop. DOUG PRAHST Franchise Owner Ace Handyman Services Port Office:XXXX Cell: XXXX

Excellent attention to detail. Professional skill matched with talent. Absolutely Would recommend highly!!