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Affordable Waterproofing & Other Home Improvements

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12 Years In Business

Company Details

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Contact

1149 Violet Dr
Birmingham, AL 35215

Hours

  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 8:00 PM
  • Sat: 8:00 AM - 8:00 PM
  • Sun: 8:00 AM - 8:00 PM
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Basement and foundation waterproofing
  • Drainage in ponding area where water tends to sit after a good rain
View All Offerings and Cities Served

Cost Information

  • Free Estimates

Ratings

4.5
12 Verified Reviews
  • 5
    10
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 12 results
0.50 Terrence I. Birmingham, AL
8/8/2022

On July 12 and 13, Mr. Joe Gilbert of Affordable Waterproofing and Other Home Improvements, installed a drainage system at my residence, which he warranted in writing, to keep my retaining wall area and basement from flooding. On July 21, it rained heavily, and the drainage system failed to work as designed. My retaining wall area began to flood to the extent that I had to go out in the pouring rain, hook up a temporary sump pump, and place sandbags in front of my basement doors to keep water from entering my home. Over the next 6 weeks, I sent Mr. Gilbert multiple texts and videos demonstrating that the retaining wall area was still flooding. Mr. Gilbert lied multiple times, saying that he would show up at my house to complete the job and even install a sump pump at no additional cost to me, but he never did. He strung me along and ultimately stopped responding altogether. In fact, I still have a hole in my back yard from when Mr. Gilbert dug a trench to make it appear that he was fixing something, and left after telling me he needed to let the trench sit so that he could see how the water interacted with it. But again, he never showed back up to complete the job. I paid Mr. Gilbert on time and in full, God be my witness. He took the money, did not honor his warranty by installing a system that works, and will not issue me a refund. My situation is worse now than before Mr. Gilbert provided his services, and to add insult to injury, I have $4,800 less and 10Xs more stress than before I met him. Mr. Gilbert may be able to handle small waterproofing jobs that don t require expertise, but based upon the poor-quality work he performed at my house, he is not a waterproofing professional. When I began asking him about the science behind the work he performed, he could not so much as tell me the gallon-capacity of the dry well he installed for my drainage system. BUYER BEWARE. Mr. Gilbert knows how to present himself to get the job. He may talk about being licensed and insured and may even offer you a warranty, but I urge you to proceed with extreme caution. If it comes down to him having to do more work than he is willing to do to fix an issue, it is unlikely that he will fix it (based upon my experience with him). With me, he demonstrated a lack of integrity and an unwillingness to stand by his work if it cost him more than he bargained for. I have videos, texts, a recorded phone conversation, and a copy of the check he cashed to validate everything I am saying. Mr. Gilbert breached our contract and enriched himself unjustly by taking my payment without completing the job. I do not want anyone to experience what I have experienced working with Joe Gilbert s Affordable Waterproofing and Other Home Improvements.

Response from Company:

The statement above is not true I talked with the gentleman and asked why would he leave such a bad comment I was shocked when I read this I do a lot of work all over Alabama and never had anyone speak badly about my work, if did a bad job and did not believe in the system I installed why would I request a review from him I leave this comment to future client's not to be detoured away from my company I do good quality work I am truly disappointed in the review I received but not true at all I tried reaching out to him several times no response why would someone do this, I am a father of four children that gives his all when performing work.

5.0 Chris P. Pinson, AL
7/14/2022

Very professional and fixed the problem in a time frame that was unexpected. Even was kind enough to do a follow up. Highly recommended.

5.0 Johnnetta Y. Birmingham, AL
7/6/2022

Joe was professional, showed up to work everyday, although I was a little nervous, Joe just asked that I trust him. Also very neat and clean. No more water getting into house or crawl space.

5.0 Lajuan F. Birmingham, AL
7/1/2022

The guys name was Joe and he was very professional and knowledgeable of what my home needed. Joe took care of the task at hand and corrected the problem!!!! Thank you so much Joe, because Iâ m no longer having water issues!!!!!

4.0 Daphne H. Center Point, AL
4/24/2022

Joe Gilbert was extremely professional! He aways showed up early, gave me a step-by-step explanation of the process and used quality materials. He went the extra step by creating a flow out with additional cementing! He also a 5 year guarantee! He needs to have more payment options to receive 5 Stars! I would definitely recommend his services to others!

5.0 Kennie R. Bessemer, AL
11/18/2021

Very professional and has good work ethics . Did not mind my questions about what was being done ! Would recommend to anyone needing his services ! Outstanding !

5.0 John M. Birmingham, AL
10/5/2021

Don't hire AFS. Use a competent craftsman like Joe!!!!

5.0 John M. Birmingham, AL
9/8/2021

Joe did a phenomenal job. He came and performed a thorough examination to determine our problem and the solution. He showed up on time and worked tirelessly until finished. I have already recommended him to friends with similar troubles.

5.0 Steve W. Birmingham, AL
8/19/2021

It was very professional and I would definitely hire them again and also refer to Family and friends.

5.0 Pamela B. Pleasant Grove, AL
8/17/2021

They were very professional

Photos

Affordable Waterproofing & Other Home Improvements
Six mil pastic sheeting
Seal master black tar
Crawlspace excavation
3
Frebch drain installed

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