Akian Plumbing & Home Services

4.73 |109 Verified Ratings
Write a Review

Akian Plumbing & Home Services

4.73 | 109 Verified Ratings
Write a Review

617-894-7803

181 School Street
Watertown, MA 02472
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Profile
Akian Plumbing & Home Services


Owned and operated by Master Plumber and CPD (Certified Plumbing Designer) Stephen S. Akian, Akian Plumbing & Home Services doesn't just offer great plumbing service, but excellent customer service as well. Our licensed and trained techs aren't just the best in the industry, they're the most courteous. We care about your project and want you to feel at ease knowing you're in good hands. By implementing the latest technologies and efficient work methods we're able to effectively finish the job on time and on budget.. OH! and we're ON CALL! Contact us today, we look forward to working for you!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Boston
  • Newton
  • Cambridge
  • Waltham
  • Dorchester
  • Brookline
  • Woburn
  • Framingham
  • Somerville
  • Medford
  • Arlington
  • Watertown
  • Wellesley
  • Dedham
  • Bedford
  • Lexington
  • Belmont
  • East Boston
  • West Medford
  • Needham
  • Burlington
  • Arlington Heights
  • Malden
  • Newton Highlands
  • Newton Lower Falls
  • Waban
  • Charlestown
  • Newton Center
  • Wayland
  • Weston
  • Winchester
  • Stoneham
  • New Town
  • Needham Heights
  • Everett
  • West Newton
  • Concord
  • Auburndale
  • Jamaica Plain
  • Revere
  • Brookline Village
  • Nonantum
  • Chelsea
  • Brighton
  • Mattapan
  • Quincy
  • Waverley
  • Milton Village
  • Babson Park
  • Hanscom AFB
  • West Roxbury
  • Sherborn
  • Medfield
  • Sudbury
  • Roslindale
  • Newton Upper Falls
  • Melrose
  • Natick
  • Chestnut Hill
  • Allston
  • Dover
  • Wellesley Hills
  • Westwood
  • Lincoln
  • See All >

Services Offered

Plumbing
  • Clear Sewer Main
  • Clear Drain Clog or Blockage
  • Drain Line Breakage Camera Locate

Areas of Expertise

  • Plumbing fixture installations, repairs, replacements
  • Pipe repair, replacement, freezing
  • Water heater replacement, install, service
  • Kitchen and bathroom remodels
  • Drain Cleaning

Product Brands Used

  • American Standard
  • Bradford White
  • Delta
  • Eljer
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Jacuzzi
  • Kohler
  • Moen
  • Newport Brass
  • Price Pfister
  • Rheem
  • Sterling
  • TOTO
  • Viega
  • Wolverine Brass, Inc.
  • See All >

Quick Facts

Business Hours
Monday:
8:00 AM to 10:00 PM
Tuesday:
8:00 AM to 10:00 PM
Wednesday:
8:00 AM to 10:00 PM
Thursday:
8:00 AM to 10:00 PM
Friday:
8:00 AM to 10:00 PM
(Please call to confirm)
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2015
Memberships & Affiliations
  • American Society of Plumbing Engineers
  • Design Museum Foundation
State Licensing
Trade: Master Plumber
License #: 16320
Expiration: 05-01-2020
Green Certifications
  • CPD (Certified Plumbing Designer)
Insurance
Type: General Liability
Amount:
Expiration: 04-10-2020
Awards
  • Best of Houzz 2018
  • Home Advisor Elite Service
  • Angie's List Super Service Award 2018
  • Voted Best of the Best 2018 by Market Surveys of America
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Pro-bono services for local non-profits.

How We Got Started

I chose to work in this industry because it provides a sense of accomplishment and pride. Not only to myself as an owner but every member of our team! Through honesty, fair pricing and knowledge our goal is to become the leading service provider in our respective disciplines and service area..

We started in this industry in 2008.

We describe our business as Family owned and operated

What is something you excel at as a company?

Knowledge and experience is absolutely vital but we also pride ourselves on our customer service.

 

Photos
Akian Plumbing & Home Services


My Work
6 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Akian Plumbing & Home Services

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 109
  Page 1 of 11
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0.5   |  03-12-2019
I thought I would be working with the owner, but he sent someone else out to do the job. The contractor wouldn't do one of the projects. Made a hole in the wall for the second project. Sat in his car in 20 minutes when he said he was going out to grab his tool. The owner said that he had been on the phone with the contractor. The whole job took too long overall, he seemed to be dragging it out. Water was leaking after it was complete. The contractor said he didn't know what was happening, and said he couldn't fix it. He didn't install the pieces properly, and didn't measure. Contractor was mad at me and blamed me for the leaking, said it was because the vanity and the faucet were different brands. He was extremely unprofessional. The situation left me shaken and speechless. No one was sent out to fix the leak, and I was charged for an unfinished job. I can't get a hold of him now.
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5.0   |  
They worked quickly, and explained everything as they went. I am very happy with their work.
Response by Akian Plumbing & Home Services: Thank you for choosing us to repair your Kohler faucet and toilet! We also greatly appreciate the review!
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5.0   |  
Steve Akian called me promptly this morning, asked all of the right questions regarding the job, explained their policies and the pricing, and arranged to send a licensed plumber today. Bill M. arrived right on time. He was professional, friendly, and had a wonderful positive attitude. He proceeded to diagnose the problem which was not easy and had it repaired in no time. I then asked if he could look at several other minor plumbing problems. He readily agreed to do so and had all of them repaired perfectly in no time. The charge was more than reasonable for Akian's prompt and professional service and the quality of their work. Not only will I call Akian Plumbing in the future, I will refer my friends and family without reservation. Tom U. Wellesley, MA
Response by Akian Plumbing & Home Services: Thank you Tom for taking the time to review us! We greatly appreciate and are looking forward to working with you in the future on any of your plumbing or heating needs!
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5.0   |  
We had a plumber before who charged $300 and did not fix a leak. These men immediately saw the problem and fixed it. They also installed 2 toilets very efficiently.
Response by Akian Plumbing & Home Services: Helen, Thank you for taking the time to review us. We greatly appreciate it and look forward to working with you again!
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5.0   |  
Called them about a kitchen faucet. They were on time, very reasonable, completed the job to my satisfaction. I would hire them again.
Response by Akian Plumbing & Home Services: Dan, This is what we strive for on each and every job. On time and fairly priced. Thank you!
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4.0   |  
Called them out to stop the kitchen sink from running a steady stream of water while in the off position. It took a total of 10 minutes to fix the leak but he snapped the screw holding the faucet together. I didn't notice this until after they had left. The owner of Akian Plumbing, Steve, called to say how sorry he was for what happened and wanted to make it right by coming out ASAP. I appreciate his call and his effort to fix the situation. It made me re-evaluate my rating and I will definitely recommend them for caring enough to make this right. Thank you .
Response by Akian Plumbing & Home Services: Lynn, Thank you for taking the time to write this review. Just want to clarify a few things. The original call was to assess possible damage caused by a tree falling onto your roof that may have hit a plumbing vent. While we were on site we were asked to inspect and repair the kitchen faucet. Our Technician did not snap any screw off. What you had found was a spare repair part that had dropped in the sink that was full of dishes and our Tech didn't realize it had fallen. We offered to come back out and assess this when you contacted us and scheduled an appointment immediately but shortly after you had called us stating it already had been taken care of. We are an honest company and all that work here acknowledge when they make a mistake. I also want to note we were on site for 2 hours. Thank you for slightly adjusting the review.
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5.0   |  
Response by Akian Plumbing & Home Services: Thanks for taking the time to review us!
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5.0   |  
Professional, knowledgeable, very thorough, and they were quick to respond to my emergency last winter on a Sunday night ; broken pipes flooding the basement. I called them back months later to fix a problem with the kitchen drain and am now hiring Steve to handle the plumbing of our kitchen renovation. Quality workmanship at a reasonable price;.
Response by Akian Plumbing & Home Services: Mary - Thank you for taking the time to write this review here and on the other platforms that I noticed you reviewed us on. We're happy to have you as a customer and appreciate the business you've given us so far! Thank you so much for being a returning client!
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5.0   |  
Friendly, professional and thorough. I would hire them again.
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5.0   |  
The service was great
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Showing 1-10 of 109
  Page 1 of 11

Seal of Approval

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  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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