Alps Air Conditioning & Heating, Inc.

4.53 |16 Verified Ratings
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Alps Air Conditioning & Heating, Inc.

4.53 | 16 Verified Ratings
Write a Review

714-633-8892

1000 East Howell, Suite B
Anaheim, CA 92805
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Profile
Alps Air Conditioning & Heating, Inc.


Located in Anaheim, CA, Alps Air Conditioning & Heating, Inc. has been providing excellent service to residents of Orange County, Los Angeles, and San Bernardino for nearly three decades. We pride ourselves on providing professional, competent, honest, and fair service to each and every client. Call us today!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Anaheim
  • Irvine
  • Santa Ana
  • Orange
  • Fullerton
  • Garden Grove
  • Huntington Beach
  • Buena Park
  • Yorba Linda
  • Newport Beach
  • Brea
  • Fountain Valley
  • Westminster
  • Tustin
  • Costa Mesa
  • La Habra
  • Placentia
  • Cypress
  • Villa Park
  • Los Alamitos
  • Stanton
  • Aliso Viejo
  • Atwood
  • East Irvine
  • La Palma
  • Corona del Mar
  • Midway City
  • Seal Beach
  • Sunset Beach
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Central A/C Repair
Heating & Furnace Systems
  • Heat Pump Install
  • Gas Furnace - Repair
  • Electric Furnace - Install

Areas of Expertise

  • A/C
  • Heating

Product Brands Used

  • Amana
  • American Standard
  • Bryant
  • Carrier
  • Coleman
  • Goodman
  • Honeywell
  • Lennox International, Inc.
  • Luxaire
  • RUUD
  • Rheem
  • Trane
  • York
  • See All >

Quick Facts

Business Hours
24/7
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1979
State Licensing
Trade: C-20 HVAC
License #: 667953
Expiration: 04-30-2109
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • NATE Consumer Contractor Connection (C-3) HVACR Contractor
  • BPI - Building Performance Institute
Insurance
Type: General Liability
Amount: $0
Expiration: 01-07-2020
Type: Worker's Compensation
Amount: $0
Expiration: 01-14-2020
Awards
  • 2015 Angie's List Super Service Award
  • 2014 Energy Upgrade California Home Upgrade Achievement Award
  • 2015 Energy Upgrade California Home Upgrade Achievement Award
  • 2011 So Cal Edison Quality Installation Rookie of the Year
Screening
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Ratings & Reviews
Alps Air Conditioning & Heating, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 16
  Page 1 of 2
Sort by newest   Date ▼   Rating  
0.5   |  01-08-2019
Our entire AC/Heating system stopped working after an Alps service visit. We hired two other companies to diagnose the problem. Both came to the same conclusion that Alps had put in the incorrect fuse in the circuit board which resulted in destroying both the circuit board and the blower motor. Replacement and labor cost to replace the board and motor was $4,400 (fortunately we still had one year left on our warranty, $400 was labor cost not covered by the warranty). When contacted by phone, Alps refused to take responsibility for their mistake. I then sent a letter and a photo of the fuse, along with a copy of the repair receipt from the other company that clearly stated that the reason for the breakdown was due to the wrong fuse. Alps did not respond to the letter sent via registered mail, and when contacted by phone I was disconnected. Up until this unfortunate incident, Alps had been the only company we had hired to service our system - which we had purchased from them almost 10 years ago. Additionally, during the service appointment when Alps put in the wrong fuse, the technician said our blower was very dirty and it should be cleaned. He gave a quote of over $500. When I asked the other two companies their opinions about the blower, both said it was unnecessary maintenance. When asked what their fee would be to clean a blower, the first company gave a quote of $170 and the second stated a range with $250 maximum.
Response by Alps Air Conditioning & Heating, Inc.: Hello, We do not install 20 amp fuses. Fuses do not cause boards and blower motors to fail. Your motor and board most likely failed due to all of the dirt that was caked on your motor and lack of maintenance. Our quote of $500 included the motor cleaning as well as full system maintenance, which you never had done on your 9-year-old system. Did someone quote you $4400 (more than the cost of the entire furnace) for a motor and board replacement but only $250 for a blower cleaning? Obviously, blower cleaning is not necessary, when you have a new blower installed. Please give us a call if you would like to discuss further. As anyone can see from the majority of our other reviews, we stand behind our work. We have maintained an honest, family run business for over 30 years.
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5.0   |  
if you want good work and a good clean job they are the ones to call. They were awesome and went above and beyond with the work. They also got the work done the way we wanted it.
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4.5   |  
Quick response after initially contacting Home Advisor. Good customer service during first meeting for estimate. Good explanation of equipment needed and cost options (there were several), and what would best serve our needs. No hard sell. Crew was on time and organized. Good clean-up afterward.
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3.5   |  
Review by in Fullerton, CA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
They were an hour late of their two hour window with no call. This is my biggest gripe with these companies all I ask is to call me I know life happens just call. They had no trouble calling me two days before my appointment to confirm how about the same courtesy. The tech was professional and courteous so I’m in the middle about using them again.
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5.0   |  
Review by in Irvine, CA
Very professional, very informative, and efficient.
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5.0   |  
Very professional company, honest and willing to work with you on budget constraints, no hard sell. Installation was on time and neatly done. Local company with positive reviews and good BBB rating.
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5.0   |  
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5.0   |  
Shop around, compare price and features. The long local history and positive reviews helped us choose Alps.
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5.0   |  
Overall impressed by this company, very professional, straight-forward and honest. Also, very affordable.
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4.5   |  
they were professional
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Showing 1-10 of 16
  Page 1 of 2

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