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11 Years In Business

Company Details

Hours

  • Mon: 7:00 AM - 7:00 PM
  • Tue: 7:00 AM - 7:00 PM
  • Wed: 7:00 AM - 7:00 PM
  • Thu: 7:00 AM - 7:00 PM
  • Fri: 7:00 AM - 7:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Interior Painting or Staining
  • Exterior Painting or Staining
  • Commercial interior and exterior painting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
168 Verified Reviews
  • 5
    144
  • 4
    13
  • 3
    2
  • 2
    1
  • 1
    8

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 51-60 of 168 results
0.50 James A. Birmingham, AL
8/23/2019

Did a nice job of painting when pulling tape off my floor it pulled the painted surface off the floor.had Donnie to try to make repairs to my floor.when moving the furniture skid marks in the floor won' t come up.donnie sent floor contractor he said the floor has to be refinished.did not hear from Donnie after that.had other companies to advise as what to do.left several messages for Donnie.i have had all my future moved floor scheduled resurface Monday .thanks for asking James Acton sr

Response from Company:

Hi James. As always at Altract, we want to make sure we are constantly doing what is right and ethical, while also not being taken advantage of, which is unfortunately something that happens all too often in the service industry. Upon my investigation into this matter, it was seen that several attempts were made by Altract to repair the damage, and outside contractors were also brought in to repair, immediately. Donnie had an out of town trip previously scheduled, and upon his return, no one ever returned his calls from your home. Accidents happen. In this case it was moving the furniture back after the project was complete to the utmost satisfaction, and the floor was scratched. If something is damaged on our job site, we will take immediate action for a solution and get it taken care of. If we cannot directly do it, we will have an outside source come in and we will pay for it, guaranteed. Hiring someone on your own and not responding to our calls when 70% of the balance is still owed to Altract, with the painting being completed before this, and to your expressed satisfaction, is not something we see as ethical. If you have any questions on this matter, please ask your estimator during the quote so they can clarify this is not how we do business and will not do business with homeowners who think this way.

5.0 Annette V. Birmingham, AL
8/8/2019

Response from Company:

Thank you, Annette!

5.0 Curtis K. Hoover, AL
7/24/2019

My experience with Altract went very well. Donnie, the manager of the project is a super nice guy and easy to work with if any issues arise. He was within 200$ of his quote and the extra charge was very reasonable for the repairs they made. His team, Louise the lead painter, the carpenter, and the rest of the crew were very proficient and professional. I picked out an HGTV scheme and it looks just like the picture. Clean up went great also.

Response from Company:

Curtis, Donnie told me specifically about your project and how great you were to work with. From the owner of the company, thank you for being a pleasure to work with. We cannot always please everyone but we try very hard and are especially grateful when we are appreciated. if there is anything we can ever do for you, please do not hesitate to call.

5.0 Bonnie S. Birmingham, AL
7/17/2019

it was a great experience

Response from Company:

Thank you, Bonnie! You were great to work with.

5.0 Emily L. AL
7/15/2019

Donnie & his team did a great job! We needed a quick turn around because of putting our home on the market and they went to work right away! We have gotten so many compliments on our exterior painting!

Response from Company:

Thank you, Emily! Donnie has been doing an outstanding job with all of his homeowners. From everyone at Altract, Thank you so much!

5.0 Laynee K. Birmingham, AL
7/12/2019

Very professional! Having been a decorator I m very specific about what I want. Arrived on time. Couldn t be more pleased!

Response from Company:

Thank you, Laynee!

4.0 Michael H. Hoover, AL
7/10/2019

They were really good. There were a couple mistakes which they very promptly came and corrected ! We would use them again! Donnie was great to work with !

Response from Company:

Michael, we greatly appreciated the opportunity to work for you. As the owner of the company, please let us know if there is anything else we can do for you. Again, thank you so much for the opportunity to serve you.

5.0 Kelly A. Irondale, AL
7/9/2019

Jason, Alex and Edward were all very committed to doing a great job on my project. I told them up front that I am very picky when it comes to quality and they met my expectations - a rare occurrence.

Response from Company:

Thank you, Kelly! We greatly appreciate your business and the opportunity to serve you. Please let us know if there is anything we can help with in the future.

5.0 Yolanda B. Helena, AL
7/5/2019

Very good experience with Altract. Quality service and we were very pleased with the service they provided.

Response from Company:

Thank you, Yolanda! It was a great pleasure working with you guys. If there is anything we can provide in the future, please let us know!

5.0 John W. Birmingham, AL
6/25/2019

{No Comment Provided}

Response from Company:

Thank you, John. If there is anything else we can do for you, please do not hesitate to reach out. If any section of the review is less than 5, we want to know what it is so we can take care of it. Thank you again for your business.

Photos

Altract Home Improvement, LLC
Brick exterior paint
Painting of brick home
2
Interior repaint
6
Patio - Garage Floors
4
Deck stain
Interior repaint
Exterior repaint
Interior repaint
Exterior repaint
Exterior repaint
Interior repaint
Exterior repaint
Interior remodel, paint
Interior repaint
Exterior repaint
Exterior repaint
Exterior repaint
Interior repaint
Interior repaint
Exterior repaint
Kitchen remodel
Interior repaint
Exterior repaint

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