Architectural Glass & Design, Inc.

Really frustrated with this company all the way from the owner, office people and installers including his son. They did not answer my calls, emails or messages for days and weeks. After just 6 months, the shower door is falling apart, and they ignore my calls, messages and lie to me right in my face, so they are not coming back to fix it. This is how it happened. Right after the installation the new bathroom got flooded after a quick shower. I had to call and leave messages several times for them to answer, they came and try to fix it several times, and every time they give me a different reason why that was happening, until the owner told me the seal on the bottom had a wrong pitch, so the water was going the wrong way. I had the tile installer replace the seal, and we got flooded again. After more attempts to fix it, they manage to get it done. But now six months after they last fix one of the rollers got loose, the glass panel is no moving, and they do not answer my calls and messages, after two weeks of let them know the problem and again no answer my calls. So I went to their office and on a Friday around 10 am, minutes after a text saying they were out of the office and really busy, I found the owner and his son seating on their desks, another installer and the lady who work in the office. After complaint with the business owner they start to attacking me verbally and justifying everything blaming to the tile installer ignoring the fact they measured the job after the tile was done, to **make sure everything goes right** and have the same flooding problem after the tile was **fixed** Now I have a falling a part shower door installed seven months ago and have to spend more money for somebody else to fix it.

Loved the work they did on my shower. Super attentive with all of my questions and requests. Would definetely recommend!

Great and friendly crew.., Goes above and beyond to make sure the work is done properly and the customer is happy.

Professional, excellent customer service. Removed a 9'x7'6" mirrored wall. In and out in 1/2 an hour, including clean up! Well worth every penny! So friendly, they even hugged my dog (8lb Maltese who adores attention)! Highly recommend!

Prompt and knowledgeable.

They did a great job and showed up at their scheduled date and time without asking me to reschedule because "they couldn't come today" like many other people did. 5 stars!!!!!

Customer service outstanding and the two men who came to our home were very polite and helpful. I would definitely use them again.

Very fast and professional work. Love the look!

they did a great job! very friendly & professional.