Ashtree A/C & Chimney

4.56 |12 Verified Ratings
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Ashtree A/C & Chimney

4.56 | 12 Verified Ratings
Write a Review

559-283-3386

4974 North Fresno Street, Suite 453
Fresno, CA 93726
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Profile
Ashtree A/C & Chimney


In Business since 2015, working in the field since 2010 with a degree in Heating and Air Conditioning. We specialize in Cleaning, servicing, and inspecting wood open fireplaces, wood inserts, wood stoves, pellet inserts, pellet stoves, gas inserts, gas built ins, and gas freestanding stoves. We are chimney sweeps that clean all fireplaces and also service dryer vents. With my background in air conditioning and heating can also service and make small repairs on most central heat/cooling systems, split systems and package units. I love what I do and educating customers to make their products safe and functional is a fun part of the job. Let us take care of your service and repair needs, thank you and appreciate your business.

Achievements

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Service Area

  • Fresno
  • Clovis
  • Biola

Services Offered

Cleaning & Maid Services
  • Clean & Inspect Chimney
  • Clean Dryer Vent

Areas of Expertise

  • Air Conditioning repair/service
  • Chimney sweeping and cleaning of fireplace
  • Fireplace gas, wood, and or pellet repair
  • Dryer vent service

Product Brands Used

  • Veto Pro Pac, Kleins, Craftman, Makita, Field Piece, UEI, FLIR, AW Perkins,

Quick Facts

Business Hours
(Please call to confirm)
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2015
Memberships & Affiliations
  • National Chimney Sweep Guild
Awards
  • Certified Chimney Sweep
  • Certified Dryer Exhaust Technician
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

Member of the Fresno Fly fishers for conservation

http://www.fresnoflyfishers.org/

How We Got Started

I chose to work in this industry because I was raised in the customer service trenches working in the quick dining industry througout college. This gave me a sense that we are all consumers down the road and love to serve. Went on to study HVAC with a degree and took on a formal trade college certificate program for industrial technology. I love the change of scenery and not staying in one location all day. I work in areas from Hume Lake to Coalinga, from Stockton to Bakerfield. I go where needed to solve complex issues with fireplaces to basic service and cleanings. .

We started in this industry in 2010.

We describe our business as Family owned and operated

When was the last time you serviced your fireplace?

It should be inspected after 30-60 days of use.

 

Photos
Ashtree A/C & Chimney


My Work
4 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Ashtree A/C & Chimney

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 12
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5.0   |  
Review by in Fresno, CA
They did a really good job. He explained everything well.

1 of 1 users found this review helpful.

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0.5   |  12-04-2018
Robert quoted me $190 to sweep the chimney and $80 to clean dryer ducts. I left a check for $270 with my son. He said the chimney had cracks in the mortar and would not recommend to use it anymore and said he would send me a report, which I have never received. He said he would credit me some money to apply to re-doing the dryer vents, which he said were dangerous. This, he said, would cost an additional $80 to complete, which an appointment was set for the next week. When he did not show at the set time, I called him and he said he must have scheduled it wrong and would be there on the Wednesday before Thanksgiving. He called that day and said he was in Texas because his grandfather was going into a Hospice. He said he would be back in town on the 26th of November and would call me for an appointment. He did not. I have tried 3 times to call him and left him a text and the 3 voicemails, with the last voicemail stating that communication was very important and his lack of communication leaves me the only option of not wanting his services anymore and asking for my money back, minus the camera work he said he did. Do not use this company.
Response by Ashtree A/C & Chimney: As a small business owner our personal issues like family members passing from cancer, or life events that are out of their control happen. Consistency in operation are why businesses succeed. In this particular instance I will only ever comment once on my personal life in a professional business review to give you prospective customers full scope (even though I discussed on the phone this situation with you). Once me and my family learned of the patriarch of our family was entering into hospice stage, we literally dropped everything to drive two days straight to Texas, to let my family spend time/share moments with our grandfather before he passed. Unfortunately I had to reschedule and let many of my longstanding customers know of appointment times/dates being changed. After 7 days out of state and coming back into town had to re orientate the schedule as best as I could, being a one man operation with customers far North as Merced, as far South as Bakersfield, East to Hume Lake, and West to Coalinga . I was traveling all over the Valley handling customers needs and some appointments were booked farther out or rescheduled due to situation. This is not the customers responsibility and I take responsibility for poor scheduling on my part, and a certified letter with the remainder of service not rendered will be sent, $80.00 for the amount you paid for the dryer. The inspection I perform for 190.00 includes use of a camera designed for chimneys, many days we find issues that if a customer were to build a fire, because of cracks, breaks, and breaches in tiles there could be the potential for a fire. I am glad the camera did its job and still recommend the dryer service. I apologize for not scheduling you sooner, you caught me at a time where a loss impacted my life and unfortunately effected my business scheduling.
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5.0   |  
Review by in Fresno, CA
Robert and his workers were so professional and did an amazing job!
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5.0   |  
Review by in Fresno, CA
Robert arrived on time set about explaining what he would be doing to clean chimney, he is very knowledgeable and through in his work. When finished he went through all my options for a new gas insert leaving pamphlets, would not hesitate to employ him for next project

1 of 1 users found this review helpful.

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5.0   |  
Review by in Fresno, CA
Robert cleaned the chimney and the dryer vent. He explained the processes and made recommendations based on what he found. Robert was very thorough and cleaned up after he was finished. He provided excellent service at a fair price.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Kingsburg, CA
Robert showed up on time and quickly got to work. He explained what he was doing and why. Very thorough and knowledgeable,

1 of 1 users found this review helpful.

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5.0   |  
Review by in Reedley, CA
Robert is a delightful young man and is a quick at his job and very knowledgeable about his work. After finishing with the dryer vent he cleaned out the old dryer to make shut it was safe to give my daughter.while he was cleaning up we were talking about chimneys and I mentioned I heard water drops hitting in the fireplace damper and he told me about how the water was getting is so I will be using to come and repair it for me.
Response by Ashtree A/C & Chimney: Appreciate the review Mr. Marvin, it was a pleasure doing business. Also if your daughter is interested we'll give her a great discount on dryer cleaning on her home. Thank you and have a nice one.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Fresno, CA
Excellent service, On time. Very clean work. Highly recommend.
Response by Ashtree A/C & Chimney: Thank you for the review Mr. Steve, the chimney cap we installed is looking good! When you're ready to get your dryer vent serviced will give you a 50% discount. Appreciate the business and have a nice one.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Fresno, CA
Response by Ashtree A/C & Chimney: Thank you for your review Mrs. Merili, if you have any clients who wish to have a throughout chimney inspection or questions on wood burning appliances would gladly take care of their needs. Appreciate the business and have a nice day.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Fresno, CA

1 of 1 users found this review helpful.

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Showing 1-10 of 12
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