Atlantic Relocation, Inc.

I recently moved from Philadelphia to Los Angeles, and I could not have asked for a better experience than what Atlantic Relocation provided! From start to finish, the service was amazing. The crew was professional, efficient, and handled everything with the utmost care. They were friendly, punctual, and made sure to accommodate all my needs during the entire move. Elizabeth from customer service was great responsive, transparent, and genuinely invested in ensuring my move went smoothly. I highly recommend Atlantic Relocation to anyone planning a long-distance move. It might not be the cheapest option on the market, but well worth the money. Their attention to detail and commitment to customer satisfaction made this move seamless and stress-free. Thank you for an excellent job!

TL:DR Only use this company if you want last minute cancellations, unknown companies/people in your homes(sub-contractors), your unloaders to be hired off of craigslist, last minute cancellations (2 hrs into their three hour window) and for the promises of their contract to not be met. DON'T LET THE PICTURES FOOL YOU, they will not be wearing Atlantic Relocation Shirts or use rugs in your home. When I began working with the company Natalie was very helpful. We talked about the move, determined the estimate, and discussed the difference between brokers and carriers. She shared the website for safer web and showed how another company was only a broker with 1 truck but that Atlantic Relocation had several trucks. By sharing all of this, she gave the appearance that I would be working with Atlantic and their employees through-out the move. This was important to me as a single person, I would be alone with the movers and wanted to know that the people were employed and vetted through their company. . I paid my deposit and we planned for the move in mid July. I heard nothing from the company. On July 9th, I emailed Natalie and the email immediately bounced back to me. I emailed their main email but did not receive a response and called their number but never received a call back. On July 15th I received an email from Michael Peyton confirming the original move date, which I had communicated that I needed to change and change the amount of items on the order. I spoke with Michael that day and had a follow up email with him the next. Everything was set for my move on July 25th. The three men seemed professional, helpful, and great to work with that day, though in hindsight, I don't think they were actual employees of this company but subcontractors. I was very thankful for it going smoothly on the front end of the move. On the delivery side, it has been difficult.... On 8/6 I was texted that the truck would be here between 3-6 on 8/7. At 5 on 8/7 I received a text that the driver had an additional stop and would not be here until 8/8 at 9am. When I called multiple times and finally received a call back with an "apology" when I asked for a discount Danha told me that it would not happen. I requested a call from a manager and was told that I would receive one on 8/8. The truck arrived on Thursday but then was delayed two hours because they didn't have a second person to unload. After calls to the main number, Michael, and texts to Michael and Elizabeth, I still had not heard from a manager. When the second guy arrived, I was required to pay my balance without any further communication. Otherwise I would have been charged extra for "refusing" my delivery. They finally started at almost 12pm. The truck was not an Atlantic Truck, it was ALL State Move. Vlad and Ace were efficient. As they brought things off the truck we directed to the house, car, garage or truck. While I was directing them, one of them brought the items upstairs. a Majority of the boxes were labeled by the company LV, MBR, GBR, BA, and K for Living room, master bedroom, guest bedroom, bathroom, and kitchen. According to my contract they would be placed in the proper room and my bed would be reassembled. However, all of my boxes and furniture were in the dining room. The bed was put in the bedroom but was not unwrapped nor set up. In the end I found out that Ace had found the job on Craiglist at 8:30 Thursday morning. And now I'm finding that I paid to move quite a bit of air and paper. the boxes are significantly under packed causing an increase in volume. To Recap. DO NOT USE THIS COMPANY. They are unprofessional, do not communicate, subcontract without any mention of it in their contracts, cancel last minute, underpack boxes, and hire people off of Craiglist for cash.

This is either a complete scam of a company, or they are just like 95% of the moving companies out there trying to rip people off. They told me they would take an american express for deposit saying that is how I should know they are not a scam, then a few days later when they call to tell me the time the trucks would be there, they said cash or check only. So I asked to cancel...nope too late to cancel and they keep my deposit. They completely undersold me on how much it was going to cost anyways. I walked through the house and sent pictures and they said it would take about 1400 sqft so that is what the quote was for. When I had a real moving company come and load the truck it ended up taking about 2200 sqft of space. So the quote meant nothing. Also, the guy on the phone said they were a 7 year old company, his boss said they were 2-3 years old. The website was registered about 5-6 months ago. The manager told me that he clearly told me over the phone they did not take credit card for the pickup after he listened to the recording. I was not told I was being recorded when he called me and he would not send me the recording either because he definitely did not say that. The logo is stolen off another website that was around 5+ years ago. The address for the company is a completely different moving company in which I called and they have never heard of this company. This company created a name that sounds very similar to a large real one Atlantic Relocation Systems" to sound more legit. This company does not claim themselves on yelp because they say it is not legit. They may be a moving company, but they will try and scam you for extra money along the way. They will certainly up charge you from your quote, and you will probably be lucky to get all of your things delivered to you with the way they run the 'company'. Just save yourself a headache and pick one of the large ones.

Our Move with Atlantic Relocation was exceptional. Miles in sales provided excellent service, offering a detailed estimate and making the process seamless. The driver and team were punctual and handled our belongings with care, Overall, the best moving experience!

Crew was amazing! Neat, polite and very detail oriented. Great job!

Exceptional Service on my San Jose CA to Boise ID Move I used Atlantic Relocation for my move from San Jose, CA to Boise, ID, and I couldn't be happier. The entire process was seamless and stress-free. The team was punctual, professional, and extremely efficient. They handled my belongings with great care and made sure everything arrived in Boise in perfect condition. Their communication throughout the move was excellent, keeping me informed every step of the way. The customer service was top-notch, always available to answer any questions. Highly recommend Atlantic Relocation for anyone looking for a hassle-free moving experience!

Dear Atlantic Relocation Team, I am writing to express my sincere appreciation and gratitude for the outstanding service provided by your team during my recent move from Baltimore to Jupiter, FL in November 2023. From the initial inquiry to the final delivery, Atlantic Relocation demonstrated professionalism, efficiency, and a commitment to customer satisfaction that far exceeded my expectations. I opted for the full-service moving package, including packing services, and the entire process was seamless from start to finish. I would like to extend a special note of appreciation to my dedicated moving coordinator, Lane Maverick. Lane demonstrated exceptional organizational skills and attention to detail, ensuring that every aspect of my move was taken care of with the utmost care and precision. His communication was prompt, clear, and reassuring, making me feel confident and well-informed throughout the entire process. The packing services provided by your team were thorough and meticulous. It was evident that the staff took great care in handling my belongings, ensuring they arrived at my new home in Jupiter in pristine condition. The professionalism and courtesy displayed by the packing team were truly commendable. One aspect that particularly impressed me was the timely delivery of my belongings. Despite the considerable distance from Baltimore to Jupiter, my possessions arrived in just 12 days, well within my timeframe. This expedited service was a pleasant surprise and a testament to the efficiency of Atlantic Relocation. Overall, my experience with Atlantic Relocation was exceptional, and I would not hesitate to recommend or be used as a referral for your services to anyone in need of a reliable and professional moving company. Your commitment to customer satisfaction, attention to detail, and the exemplary service provided by Lane Maverick, Elizabeth in customer service and the entire team have left a lasting positive impression. Thank you once again for making my move a stress-free and positive experience. I look forward to recommending Atlantic Relocation to friends and colleagues in the future. Sincerely, Jeff Dapkus

Great price and fast move

Very responsive.

A positive experience. I highly recommend Atlantic Relocation to anyone in need of a moving company. Their dedication to providing exceptional service sets them apart from the rest. Thank you to the entire team at Atlantic Relocation for making my move seamless and stress-free.