Heroes Lawn Care of Northeast Austin

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2 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 7:00 AM - 9:00 PM
  • Tue: 7:00 AM - 9:00 PM
  • Wed: 7:00 AM - 9:00 PM
  • Thu: 7:00 AM - 9:00 PM
  • Fri: 7:00 AM - 9:00 PM
  • Sat: 8:00 AM - 5:00 PM
  • Sun: 11:00 AM - 4:00 PM
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Lawn Fertilization
  • Weed Control
  • Aeration
  • Irrigation
  • Dog Poop Scooping
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
8 Verified Reviews*
  • 5
    7
  • 4
    0
  • 3
    0
  • 2
    1
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-8 of 8 results
5.0 Edward & Carmen Duran Google Review
7/27/2023

Kevin and his crew were on time, professional, proficient and did an excellent job. If the need arises in the future, we will definitely call them.

Response from Company:

Thank you for the great review, Edward! We appreciate your patience as we were dealing with scheduling troubles! - Michael B, owner

5.0 Tracey Green Google Review
7/24/2023

I called Heroes to arrange for repair of a leak in the main line of my irrigation system. They returned my call right away and worked me into their schedule, since weather conditions are so hot and dry. They arrived as scheduled. The 2 man team they sent were knowledgeable, professional, and capable. My repair was difficult because it was underneath a corner of my deck and they had to work partially under the stairs, but they did it without complaint. I have used other companies that only send one service person at a time which makes the project more difficult than it needs to be. I HIGHLY RECOMMEND and will call them every time.

Response from Company:

Thank you so much, Tracey! Reviews like this are music to our ears! - Michael B, owner

5.0 Kai Turner-vickers Google Review
7/17/2023

I’m so glad I called Heroes! They provide friendly customer service, they were efficient, and best of all -they’re super affordable. I canceled my service with competitor and glad I did so.

Response from Company:

Thank you so much for the review, Kai! We do our best! - Michael B, Owner

2.0 Michael E. Derrick Jr. Google Review
7/1/2023

Called in a weekend and wasn't able to get service done for that particular day. Took my information for the next working business day. Called me left message on phone. I call back, no answer and lefted message with them. No Call back whatsoever

Response from Company:

Hi Michael, we're very sorry about this. We employ a call center that dropped the ball in sending us your information and also didn't respond to your voicemails. As a result, we didn't offer you the service you deserve. I'd love the opportunity to make this right. If you dial 5128937966, you'll get directly to me as the owner. - Michael Bartlemay, Owner

5.0 Kyle Manuel Google Review
6/26/2023

Solved my sprinkler issue quickly and fixed my panel issue flawlessly.

Response from Company:

Thanks Kyle! - Michael Bartlemay, Owner

5.0 Jill H. Austin, TX
6/19/2023

They reached out immediately, gave a reasonable quote over the phone and booked the appointment to repair my leaking irrigation system within the week. They did have to reschedule, but only by a day and it was no big deal. The tech that came out was professional, found the issue, and fixed it. I'm very happy and would use them again.

4.5 Erika G. Austin, TX
4/19/2023

They were a bit hard to get ahold of and played phone tag for days but they did apologize for the back up. It looked like some areas didn't get aerated well but I suspect it's from our uneven ground. Other than that they were professional and nice and came when they said they would.

5.0 Chris B. Round Rock, TX
4/5/2023

Awesome experience with Heroes, they reached out promptly and got us scheduled for the yard aeration. The staff is super friendly and very knowledgeable. Followed up after the service to be sure we were satisfied, which we are, could not be more pleased. Kevin did a great job on the aeration. Will definitely use their services again, highly recommend!

Response from Company:

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Photos

Heroes Lawn Care of Northeast Austin

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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