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80% Recommended
14 Years In Business
Company Details
- Bilingual
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Contact
8530 Eagle Point Boulevard, Suite 100Lake Elmo, MN 55042 http://www.basementrepairspecialists.com
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Service Details
Areas of Expertise
- Foundations
- Foundation Repairs and Raising
- Waterproofing
- Basement Wall Repairs and Crack Repairs
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 10 results
4.0
Leslie V.
Minneapolis, MN
4/22/2018
Sales rep was very efficient about getting my job on the schedule and sharing any price changes. When it came to the actual day of work, crew manager did not communicate delay and had to reschedule for later in the week. Communication about end project (ie. condition of current flooring because is 100+ year old house) was not shared adequately. Owner of company responded to my questions and concerns. Overall decent company.
0.50
Mike T.
Wyoming, MN
4/19/2018
Ive gotten the runaround since I paid for half of the job. They have asked to move the job multiple times that they were supposed to get done tomorrow 04/20/2018 and they called me earlier this week and asked to move it to the following week 04/27/18 I told him that I could not do that as I will be out of town and the lady said she would call me back and never did so I assumed we were good to go for tomorrow but this is not the case. I called today 04/19/18 asking for the General Manager to call me back for a refund if the job is not getting done when promised but he has not called me back. The Project Manager said hed have to escalate it to the General Manager. This is very frustrating and if I'd known this was the case. I wouldve went with another company. I would not recommend this company to any of my friends, relatives or coworkers.
4.5
Cyd V.
Saint Paul, MN
5/12/2017
Easy to work with. Clean and efficient. They got my job on the books within 2 weeks and completed in a day and a half.
4.5
Ronald R.
Forest Lake, MN
4/2/2016
The guy was very kind and experienced in his job. Will have him come again.
5.0
Orono, MN
1/6/2016
no comment
4.5
South Saint Paul, MN
12/8/2015
Got the job done well and quickly.
5.0
Theresa M.
Saint Paul, MN
10/24/2015
This repair of a 68 year old home has left me dry as a bone and happy. I had drain tile installed, interior steel beams after the aging block was made plumb again, and exterior drainage and a sump pump installed. I also took the opportunity to get an egress window put in. Things were explained clearly, work was done within the set time frame, and follow-up was done to be sure things were working well. A good experience all around!
4.0
Jay F.
Hamel, MN
10/21/2015
A big project to straighten bowed block walls, tile the foundation and install a sump. The crew knew what to do and wasted little time to implement the solution to my water intrusion problem. Over a year later, the system works like a charm! Dave was actively involved in the project and provided great service.
Response from Company:
Thank you Jay for your comments, and we are especially happy to hear that everything is working as it should be. We pride ourselves for personal involvement in each project and glad you noticed Dave's efforts. Thanks again for your feedback,
1.5
Woodbury, MN
2/12/2015
You have to take control and tell them exactly what you want done otherwise it's just thrown together
Response from Company:
Thank you for taking the time to review our company. We are unable to determine which project this review refers to due to the fact that no personally identifiable information is provided. When a customer is unsatisfied we always try to resolve the issue. Could you please contact our company at tom@basementrepairspecialists.com with your project information and we will address more directly your concerns.
4.0
Julie H.
Saint Paul, MN
7/29/2014
Worked fast. Didn't speak English, so no communication on site.
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