Basement Systems USA, Inc.

4.82 |55 Verified Ratings
Write a Review

Basement Systems USA, Inc.

4.82 | 55 Verified Ratings
Write a Review

866-907-5167

2092 East Old Philadelphia Road
Elkton, MD 21921
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Profile
Basement Systems USA, Inc.


From Waterproofing to Finishing!

Basement Systems USA, is your local, family owned contractor for basement waterproofing and finishing as well as crawl space repair, mold removal and foundation repair. With international resources through the Basement Systems network and a focus on customer satisfaction we make sure you receive only quality work and are completely satisfied.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Philadelphia
  • Baltimore
  • Wilmington
  • Newark
  • Valley Forge
  • Chester
  • Towson
  • West Chester
  • Wayne
  • Glen Burnie
  • Pikesville
  • Ellicott City
  • New Castle
  • Columbia
  • Southeastern
  • Media
  • Pasadena
  • Marcus Hook
  • Downingtown
  • Lutherville Timonium
  • Aberdeen Proving Ground
  • Exton
  • Springfield
  • Laurel
  • Brooklyn
  • Garnet Valley
  • Chestertown
  • Elkton
  • Bel Air
  • Catonsville
  • Gunpowder
  • Rock Hall
  • Still Pond
  • Fulton
  • Chase
  • Narberth
  • Kennett Square
  • Montchanin
  • Rockland
  • Jessup
  • Edgewood
  • Delaware City
  • Curtis Bay
  • Coatesville
  • Thorndale
  • Rosedale
  • Millington
  • Villanova
  • Paoli
  • Windsor Mill
  • Halethorpe
  • Aston
  • Wallingford
  • Annapolis Junction
  • Kirkwood
  • Port Penn
  • Riderwood
  • Massey
  • Hydes
  • Annapolis
  • Hunt Valley
  • Georgetown
  • Landenberg
  • Broomall
  • Warwick
  • Fork
  • Street
  • White Marsh
  • Avondale
  • Glen Mills
  • Darlington
  • Worton
  • Merion Station
  • Long Green
  • Dundalk
  • Colora
  • Chadds Ford
  • Christiana
  • Severn
  • Perry Point
  • Townsend
  • Winterthur
  • Bryn Mawr
  • Chester Springs
  • Middletown
  • Childs
  • Port Deposit
  • Oxford
  • Spring City
  • Hockessin
  • Glen Arm
  • Devon
  • Malvern
  • Phoenixville
  • Fallston
  • Sparrows Point
  • Cecilton
  • Saint Georges
  • Whiteford
  • Parkesburg
  • See All >

Services Offered

Windows
  • Egress Window Install

Areas of Expertise

  • Basement Finishing / Remodeling
  • Basement Waterproofing
  • Basement Mold Remediation
  • Basement Foundation Repair
  • Crawspaces waterpoofing and incapsulation

Product Brands Used

  • Basement Systems Products

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
10:00 AM to 12:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Warranty Description: National Warranty

Credentials

In Business Since: 1999
Memberships & Affiliations
  • Member of the Basement Systems International Dealership
State Licensing
Trade: Home Improvement Contractor
License #: 99527
Expiration: 07-31-2019
Trade: Home Improvement Contractor
License #: 13VH03259600
Expiration: 03-31-2020
Trade: Home Improvement Contractor
License #: PA046638
Expiration: 04-27-2020
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
Insurance
Type: General Liability
Amount: $0
Expiration: 05-30-2020
Awards
  • BBB A + Accredited Business with a 5 star Composite Score Rating
  • Four Times Winner of the Angie's List Super Service Award
  • 5 Star Rating with Google
  • 5 Star Rating with Yelp
  • Prime Buyers Report Top Ten Contractor in MD & DE
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

The owner is activly involved in Missions work through the GGWO.org

The Owner and many of the employees voleenteer at a Christian Summer camp; CampLife.org

How We Got Started

I chose to work in this industry because our focus at Basement Systems USA is your complete satisfaction...with your quote, the work process, and the finished product. We begin by providing a free inspection, answering any questions you have, helping you choose the right investment for your home. You will then receive a complete, written quote. We are not interested in up selling you; only in providing the solution that fits your needs and budget..

We describe our business as Family owned and operated

 

Photos
Basement Systems USA, Inc.


My Work
8 Projects
Save $300 on Any full perimeter Basement Waterproofing Job Save $300
Save $500 on Any full Basement Finishing project Save $500
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Basement Systems USA, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 56
  Page 1 of 6
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5.0   |  
Basement Systems USA solved my familys wet basement issues! Staff were on time, polite and neat. They were able to complete the task in a timely manner and the owner followed up with us on a regular basis. I would definitely recommend this company.
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5.0   |  
As someone who has dreaded going to the basement for 20 years, I am now incredibly thrilled with how dry and clean the space has become thanks to the excellent work by Gary, Benjamin, and Edgar at Basement Systems USA in Elkton, MD. These men were polite, respectful of everyone is time, left the place cleaner than they found it, and were thorough! Each step was carefully explained to me and confirmed throughout the process. There are no more ugly, mold-stained walls or beams; water runoff outside the house was diverted; and a new, size-appropriate sump pump and dehumidifier were successfully installed. I could not be more pleased with the professionalism of this team (and they finished sooner than quoted)! Thank you Basement Systems USA and especially to Gary, Benjamin, and Edgar!
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5.0   |  
Review by in Smyrna, DE
Our basement needed assurance that the existing sump pump could handle rising water levels under our home. It was recommended that we install a second sump pump alongside the existing one, with piping exiting water discharge to the outside. The Installer (Mr. Bernard W.) took care of everything in a very professional manner. His work was superb, especially clean and cosmetic in every respect. Thank you for your superior services!
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5.0   |  
After a long night of manually pumping water out after a power outage rendered our sump pump useless, we hired this company to install a new sump pump pit with a waterproof housing and install a second pump and a battery back up. This was in 2012 and we have never had another sleepless night manually pumping again. Jorge, the installer completed the job quickly and professionally. Since then, they have been back to service and maintenance our entire sump pump system and Jorge always comes. I appreciate that they send the person who installed the system because he knows what to look for. They have honored their warranty and we were able to transfer the remaining warranty to a new buyer after we recently sold the home.
Response by Basement Systems USA, Inc.: Thank you, Lynn, for the review and the 5-star rating. Your feedback is appreciated - we've already passed your message along to Jorge and he was thrilled! We look forward to the next homeowners experiencing the same great service.
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5.0   |  
My house is located in a wet area and I always have water coming into my crawlspace, even if it hasn't rained in several weeks. The moisture issues are compounded by the presence of iron ocher, which would cause the trench drain and sump pit in my crawlspace to clog and overflow unless I crawled back into it and treated it with bleach/chlorine every week. Basement Systems suggested a plan to install a new drainage system and relocate my sump to an area that would be much easier to access and maintain. They upgraded the existing sump pump to a triple safe system with three pumps (including a battery backup!) so I have multiple redundancies in place to prevent flooding. They also wrapped my crawlspace with a heavy duty vapor barrier to keep all of that moisture from permeating up through my house. I couldn't have been happier with Javier and his crew, and my wife had no qualms about having them in our house while I was away at work. They called me several times to communicate their schedule, and took care to protect the flooring on the main level of my house. Javier was more than willing to work with me to route the sump discharge pipes in the area I wanted them. He and his crew worked very hard and put in extra hours to have the job completed on schedule in two days even though they ran into several unexpected issues. I couldn't be happier with the quality of work, the professionalism of the crew, and the integrity of company, and wouldn't hesitate to recommend Basement Systems to anyone.
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5.0   |  
Needed my basement dry quickly and not too expensive. I had these guys come out and do it. The price was very reasonable and they were done in a day and a half. I have had several rainstorms now and my basement is dry. I am very happy with the work. I would highly recommend this company.
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5.0   |  
Review by in Parkville, MD
I had water coming into my basement from somewhere and I figured it was from a glass block window. Basement Systems USA came out and looked in the basement and at the window from the outside to discover there was no drain in the well and the water was filling up the well from underneath because the water had no where to go and then found its way into the basement. They drilled a hole from the the window into the basement. They attached a channel to the wall and installed a french drain leading to the sump pump. A new, stronger sump pump was installed. Luckily, I got the work done before the rain came the next day. The next day it rained and the basement was dry. Morgan explained the system to me after all the work was done. The work was done neatly and cleanly.
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5.0   |  
Wow...the MoldX cleaner with Sani Dry XP air system changed the odor of my old basement 100%. The representative for Basement Systems USA was thorough and the application got the job done. Thank you for the excellent service! My only regret is that I didn't contact this business sooner.
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5.0   |  
Review by in Parkville, MD
Love this company and the work they do! They repaired a leaking crack in our basement. Work was done quickly and efficiently and we haven't had any issues since! Crew was great! They answered all our questions and gave us peace of mind. Definitely a company you can trust!! THANK YOU BASEMENT SYSTEMS USA!
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5.0   |  
Basement systems USA was prompt to respond to my initial phone call. They provided us with lots of options and pricing based on our financial situation and current problem situation. The person who came out to evaluate our basement and explain the products was very nice and took his time to make sure we understood everything. The work was done on time and completed according to the contract without any issues. The workers did their work but were courteous and cleaned up all the mess before leaving. The drain has kept our basement very dry up to this point (however we have had no major floods or hurricanes)
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Showing 1-10 of 56
  Page 1 of 6

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