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14 Years In Business
Company Details
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Hours
- Mon: 9:00 AM - 6:00 PM
- Tue: 9:00 AM - 6:00 PM
- Wed: 9:00 AM - 6:00 PM
- Thu: 9:00 AM - 6:00 PM
- Fri: 9:00 AM - 6:00 PM
- Sat: 9:00 AM - 12:00 PM
- Sun: Closed
View All Details & Credentials
Service Details
Areas of Expertise
- Window Replacement
- Bow Windows
- Bay Windows
- Energy Star Tax Credit
- Polymer Window Frame
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 1-10 of 16 results
0.50
Danbury R.
Danbury, CT
10/8/2021
Very disappointed with my experience with this company. First, be sure to have everything the salesman commits to is in writing on the contract. He assured me that the problem I was having with my old shower draining would be corrected and it never was. I waited 6 weeks for a new shower to be installed, the workers showed up late and it took longer than they estimated (did ot leave until 8pm on day 2). They only address problems within the bathroom walls, anything else they tell you to call someone else AFTER installation and payment. I was missing a shower curtain rod that took weeks to get and had to install myself. I also found it difficult to get someone on the phone to address issues. A new shower, that unfortunately I can not use.
2.0
Nancy M.
Simsbury, CT
5/31/2021
Job not completed satisfactorily. Customer service promises to make it right but has failed to do so. I am getting run-around and leaking is not fixed.
3.0
Stephanie G.
Bloomfield, CT
3/25/2020
Very nice people. Good work.
5.0
Gerry C.
Shelton, CT
2/11/2020
We must admit that we were hesitant when we saw some negative reviews, but after doing out research, we decided to go with Bath Planet and we are so glad we did!!! The positive reviews far outweighed the negative!!! And we all know there are some people that just love to complain!!! Chris La Chance, the salesman, was very knowledgeable of the product and process. Joe Thomas, the owner, gave us the confidence that this would go well and we would be happy. James and Harry, the installers, were professional, courteous and extremely skilled. James certainly worked his magic in removing our existing walk-in, steam shower to creating a new shower that makes us feel like weâ re in a luxury hotel!!! Our materials came in early, so they were able to start ahead of schedule and completed the job in a day and a half, as promised!!!! Amazing!!!! We are beyond pleased with our new shower!!! We highly recommend Bath Planet!!!!!
Response from Company:
Thanks so much for your input and positive feedback!
5.0
Luis B.
Wethersfield, CT
2/6/2020
Pool
Response from Company:
Thanks so much!
5.0
Albert S.
Manchester, CT
1/24/2020
I had a problem with Lowes delivery of equipment ordered from them. My vanity was delayed But I was not told. I had to cancel and order from Home Depot. I had one container arrive empty. But the guys from Bath Planet worked around all the material delays and even were working on New Years Eve to complete the project. I would recommend Bath Planet to anyone having bathroom Reno done. It was a pleasure working with them. They covered rugs and cleaned up from demo and construction.
Response from Company:
Glad to hear you were satisfied
5.0
Edward D.
Farmington, CT
1/11/2020
Recommended for very high quality of work, done quickly, with surprisingly good financing options. They are busy with a lot of projects, so you might have to wait. But once it's your turn, they do excellent quality work, and it's completed very quickly. They are willing to hire outside contractors if there are special requirements, like electrical work.
5.0
Justin U.
Uncasville, CT
10/9/2019
Sheldon and Richard did a fantastic job in putting in the new tub/shower surround. They were friendly, polite, and experts in what they were doing. The bathroom looks fantastic now. Would highly recommend Bath Planet.
Response from Company:
Glad to Hear!
2.0
Jennie S.
West Haven, CT
9/17/2019
Fixtures falling out of wall from the first week after completing project and still do. Shower base gets moldy quickly even when it s cleaned and wiped down constantly. I was told they could not install a medicine cabinet so I settled for a mirror. No help from them with measurements or design before project started.
Response from Company:
Thanks so much!
5.0
Sabina R.
Enfield, CT
8/30/2019
Sheldon and Clarisse were wonderful, very pleasant and accommodating. Did a great job!!
Response from Company:
Thank you so much for your kind words! Glad you were happy with your decision of going with Bath Planet!
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