Benjamin Franklin Plumbing

4.28 |29 Verified Ratings
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Benjamin Franklin Plumbing

4.28 | 29 Verified Ratings
Write a Review


PO Box 632
Morganton, NC 28680
Your use of our services is governed by our Terms & Conditions

Benjamin Franklin Plumbing

Benjamin Franklin Plumbing is one of the fastest growing plumbing franchises in the United States. Our company ranked number 130 on the 2011 Entrepreneur Franchise 500. At Benjamin Franklin Plumbing, we value our customers and make their complete satisfaction our main priority. We believe that our customers' time is valuable and therefore pledge to offer prompt, reliable service that gets the job done. Our plumbing installation, maintenance, and repair services are backed by our built-in guarantee so that when customers call on us, they get accurate results in addition to peace of mind.


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Service Area

  • Hickory
  • Morganton
  • Lenoir
  • Marion
  • Nebo
  • Newton

Services Offered

  • Clear Sewer Main
  • Water Heater Install
  • Water Heater Repair
  • Clear Drain Clog or Blockage
  • Tankless Water Heater Install
  • Tankless Water Heater Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate
Water Treatment System
  • Water Treatment & Purification Install
  • Water Treatment & Purification Repair

Areas of Expertise

  • Faucets, Fixtures, Pipes - Replacement and Repair
  • Gap Piping Install and Repair
  • Bathtub and Shower Installations
  • Sump Pump Installations and Repairs
  • Water Heater Installations and Repairs

Product Brands Used

  • American Standard
  • Bradford White
  • Briggs
  • Delta
  • Eljer
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Kohler
  • Moen
  • Rheem
  • Sterling
  • TOTO
  • Wolverine Brass, Inc.
  • Navien
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Trip Charge
  • Warranty Description: 2 years
  • Credit Cards Accepted


In Business Since: 1996
Memberships & Affiliations
  • Better Business Bureau
State Licensing
Trade: P1 Plumbing License
License #: 20623
Expiration: 12-31-2019
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Children's Miracle Network

Sponsors St. Stephens High School

Burke County Chamber of Commerce

BNI Foothill Referral Network & Business Builders Network

Morganton Downtown Development Association

How We Got Started

I chose to work in this industry because I love to help people solve their plumbing problems and offer service that exceeds customer expectations.

We started in this industry in 1997.

We describe our business as Well established

What standard color represents Benjamin Franklin Plumbing?



Benjamin Franklin Plumbing

My Work
1 Projects
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Ratings & Reviews
Benjamin Franklin Plumbing

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 29
  Page 1 of 3
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5.0   |  
Review by in Morganton, NC
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5.0   |  
Review by in Claremont, NC
Project: Install or Replace a Water Treatment & Purification System
The crew that was on site doing the work did a great job. It was a big project (Running new well lines), took a few days, but kept our water disruption time to a very minimal amount of time. As with all big projects, there were a few Hiccups, but when the job was completed, we were very satisfied with the result. We will be using Benjamin Franklin on a couple of other projects over the next few weeks as well as they will be our plumber of choice in the future. Special thanks to David who was on site and kept us aware every step of the way. Bottom line, you can not put a price tag on the professionalism and quality of service they provided. Thank you Team Benjamin Franklin and keep up the great work!!!
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4.0   |  
Review by in Connelly Springs, NC
Project: Install or Replace a Well Pump
The repair was pricey, but it was done very quickly and well.
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3.5   |  
We are still waiting for a cost breakdown for the recommended repairs, which will be expensive.
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2.5   |  
Review by in Nebo, NC
Poor follow up . Large holes in yard because rain settled fill dirt. Request for help not answered. Complaint to BBB filed to get damage repaired. Will not get. Further service from this company and will not. Recommend the company to others.
Response by Benjamin Franklin Plumbing: Heavy rains caused settling beyond our control to many jobs in the area for an extended period of time. We warned this would happen. Once the rains had subsided we were happy to inspect the settling from the rain. Once we assessed the damage from the rain fill dirt was hauled in and we filled in the spots. You assured our technician and dispatcher to be 100% satisfied. BBB closed the complaint as satisfied and we retain our A+ rating. We are truly sorry we could not get out there quick enough for you but please be assured you were not forgotten or neglected. Thank you for your concerns.
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4.5   |  
Review by in Conover, NC
Project: Install, Repair or Replace Plumbing or Fixtures
prompt and high quality work
Response by Benjamin Franklin Plumbing: Thank you for your great review, it was a pleasure serving you!
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4.0   |  
Review by in Granite Falls, NC
Project: Clear a Clogged or Slow Drain
the people were fantastic. the work is excellent. very professional. they were equipped to do the task. my only non-positive comment is i think they are a bit pricey. even with that, i don't know. I don't have anything to compare the price with. the plumbing they were dealing with was installed in the early 50's. I just cannot help but wonder if cost could have been cut somewhere. bottom line...i would use their services again.
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5.0   |  
Seemed expensive but they were timely, efficient and very nice. I will call them in the future They did a great job
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4.5   |  
It was great! I have nothing but PRAISE for them. Thank you.
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5.0   |  
Review by in Granite Falls, NC
Project: Install, Repair or Replace Plumbing or Fixtures
Very thorough inspecting of all the plumbing in the house, not just the area we needed fixed. The plumber was extremely personable and explained all options.
Response by Benjamin Franklin Plumbing: Thank you for the great review, we value your business.
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Showing 1-10 of 29
  Page 1 of 3

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  1. Verify Trade License
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
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  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
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