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90% Recommended
24 Years In Business
Company Details
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Hours
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Service Details
Areas of Expertise
- Asphalt Shingle Roofing - Repair
- Flat, Foam or Single Ply Roofing - Repair
- Siding Repair
- Chimney Repair
View All Offerings and Cities Served
Cost Information
- Credit Cards Accepted
Reviews
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Showing 1-10 of 21 results
5.0
James B.
Brookhaven, NY
10/22/2015
Jim B. in Brookhaven, NY I had a leaking skylight and I needed my chimney cleaned. They came to estimate the next day and the price was fine. They recommended that the chimney needed a liner. I've known this for a few years but other companies that came were priced way out of the ball park. They bundled the skylight repair and the complete chimney reline with new cap and everything else at a price I was comfortable with. They came the next day and did both repairs in only a few hours. I would recommend Best Quality for great work and they are all very nice to deal with.
1.0
Michael D.
East Marion, Ny, NY
4/28/2015
They seemed to be looking for aditional projects to make money from. They didn't even bother to notice to realign roof drainage pipes that had detached from the roof gutters. Not all of the missing shingles on the roof were replaced with their original cedar There were a fair number of cigarette buts on the surrounding area. In fairness, this is a part-time summer house and we were not present for almost all of the work and could not make any immediate complaints. My advice is to be there when the work is being done and to complain when you see something wrong.
Response from Company:
Yes, Mr. D, we prefer that homeowners are home when we do our repairs. Since you requested this to be done before the next rainstorm and could not be there for the repair, we accommodated you as requested. We informed you of our policy regarding homeowners or caretakers being present. The cedar shakes that were used do not match the roof because they are not 20 years old - they are brand new, and will weather over the summer to be the same grey color as the rest of the roof. We will speak to the worker who has left the cigarette butts at the work-site. Thank you for letting us know. We value your opinions!
2.0
Donna D.
Mount Sinai, NY
2/28/2015
Took longer than expected. Workers left cigarette butts all over my yard. Not happy with top peak of roof. Two years later they came back to do some repair work . Also noticed that some of my siding on my house was coming off and repaired it for me at no charge. Very satisfied in the end. Thank you.
Response from Company:
We strive to make every customer experience a good one! Please contact us to alleviate this issue, since it has been over 9 months since we performed this project. We have tried to reach out to you but have gotten no response.
5.0
George L.
Amityville, NY
1/5/2015
Good Job
Response from Company:
Great working with you!
5.0
Shirley, NY
12/20/2014
Their customer service was exceptional. They left a clear message stating who they were, their referral from Home Advisor, their high rating. The appointment for the estimate was immediate, the work was done right away. The contractor informed me of all work that he would do and potential work that I might want to consider but was not pushy or overly aggressive. Price was fair.
Response from Company:
We're pleased that you enjoyed our services, and thank you for your glowing review!
5.0
Mike V.
Commack, NY
11/23/2014
The estimate was fair, although not the least, but the repairs were done the next day to my satisfaction.
Response from Company:
We understand when clients get varied prices on their estimates - sometimes the cheapest is not necessarily the safest bet. Thank you for choosing Best Quality to perform your repairs. We appreciate it.
5.0
Carolann S.
Middle Island, NY
11/19/2014
This company explained in detail everything honestly and were extremely courteous and were very professional. I feel they did a fantastic job! They were on time and clean. Nick is terrific!
Response from Company:
So glad that you are happy with our work! Please share our info; for referrals we offer a special referral discount!
5.0
Barry T.
Amity Harbor, NY
10/26/2014
Fixed the problem clean and neat job
Response from Company:
Thank you so much for your comments!
5.0
Wading River, NY
10/25/2014
On time, clean up good , overall excellent
Response from Company:
Thank you again, it was pleasure to help you.
5.0
Pete C.
East Yaphank, NY
10/9/2014
Nick and his associate did a great job! They were very prompt, polite and did a great job. Nick was very concerned and professional. He showed me all that was wrong and was able to take care of it on the spot. I would surely hire him again, if the need arises. Thanks, Nick!
Response from Company:
Thank you so much for your comments, Pete. We are just as concerned about our customers' houses as they are, and love to give that quality attention to the homeowner. It was indeed a great pleasure working with you, and thank you very much for this wonderful review!
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