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3 Years In Business

Company Details

Hours

  • Mon: 7:00 AM - 6:00 PM
  • Tue: 7:00 AM - 6:00 PM
  • Wed: 7:00 AM - 6:00 PM
  • Thu: 7:00 AM - 6:00 PM
  • Fri: 7:00 AM - 6:00 PM
  • Sat: 7:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Property Maintenance
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted
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Ratings

4.6
15 Verified Reviews*
  • 5
    13
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 15 results
1.0 Aisha R. Howell, MI
5/8/2024

Extremely over priced. Received an estimate that I thought was for lawn cutting and shrub trimming. Especially since the estimate was for $91 and we only have 2 shrubs. Company came out and only trimmed the shrubs. Of course I was a bit confused for the price. Called the office and spoke to Melody! Beyond rude. Asked what our original estimate for grass cutting was. $78 per cut! Seriously! Weâ ve been in our home for 20 years and have never paid that for just grass cutting. We used them last year and they were supposed to provide regular weeding service. This is why we hired them in the first place. Needless to say due to their lack of providing the weeding service we thought we were paying for, we had to pay another company over $900 to redo our rock beds due to the weeds and wild grass from the year prior. Decided to keep my other company who charges $33 per cut. Would have possibly continued service with Bow Creek if it werenâ t for Melody being rude and arrogant. There are many reputable, honest companies out there that are willing to provide good work for reasonable prices. This company will tell you what you want to hear and not do everything you discussed. When they were trying to grow their business last year, they were nice and so called accommodating. But now as Melody says â theyâ re full this yearâ , she decides to be smart at the mouth. Good luck with those prices and that attitude.

Response from Company:

I'm truly sorry to hear about your negative experience with Bow Creek Lawn Services. Your feedback is very important to us, and I appreciate the opportunity to address your concerns. First, I want to apologize for any confusion regarding the estimate and the services provided. Our goal is always to be transparent and clear about the scope of work. In your case, the estimate you approved was specifically for shrub trimming, which was detailed in the proposal you received. I understand that there may have been a misunderstanding, and I regret any inconvenience this may have caused. Regarding the interaction with Melody, I apologize if you felt that the conversation was less than professional. We strive to treat all our customers with the utmost respect and courtesy. I am sorry if we fell short in this instance and will ensure that we improve our communication and customer service standards. As a gesture of goodwill, I would like to offer you a complimentary lawn mowing service. We value your business and would like to make amends for any inconvenience you experienced. Please contact us directly to arrange this service at your earliest convenience. Thank you for bringing this to our attention. We are committed to learning from this experience and improving our services. We hope to have the opportunity to serve you better in the future.

5.0 Jennifer C. Fowlerville, MI
7/8/2023

Great job

5.0 Paul M. Howell, MI
7/8/2023

Mike was very cooperative and friendly.

5.0 Marilyn R. Fowlerville, MI
7/8/2023

They communicate with you well work hard to understand and get everything done you like done pricing is really good and they are kind and courteous people.

4.5 Joan K. Brighton, MI
7/4/2023

N/a

5.0 Benjamin R. Brighton, MI
7/4/2023

Did a very good job on mowing & left no leaves & debris behind . Mike was very personal too . Ps - brought his own bags to catch the grass & took it with him . Outstanding ð

5.0 Annie B. Howell, MI
7/4/2023

First, I want to say I NEVER leave reviews anymore. But for this, absolutely. I am finding everywhere I can leave a review because they deserve it... I have not found a business this great in a long time. I am almost 40 and let me tell you all... hold on to your hats. Honestly, I did not know where to start when it came to my lawn, or where to go to have it taken care of. I found Bow Creek Lawn Services and from the very beginning, they were so easy to talk to! They contacted me right away, and were super clear in providing their phone number, email, and ways to contact them. I can not always get on the phone to have a conversation, so I really love that I can text them. They guided me through what services they offer, and helped me figure out something that worked for me. Mike came out to take a look at my yard right away and talked to me about everything. We walked through my yard and around my house so he knew what I was thinking, and he even showed me a couple things around my yard to work around. I 100% forgot I had a rock bonfire pit, but he saw it and pointed it out to me. I love that they are thorough in their estimate, telling me exactly what he would do, and gave me a really great price. It was a little higher than I anticipated at first, but after talking with Mike and seeing how thorough he is, that is a million percent something I am willing to pay for... that ease of mind. Did I mention that I could do everything online? I got notified when they were planning to come out to estimate, as well as reminders for the job (by email AND text!), which was SUPER helpful because I definitely forgot-- mom brain! When they came out to work, they were there on time, finished within the estimated time, and my lawn looked INCREDIBLE. I did not even know it was possible to look as good as it does... it was really out of hand there for a while. But now it looks so freaking good and I am just so happy. Mike also did a walk through with me after he was finished to show me everything he did and make sure I was happy. Did you know there are lawn guys that still do that? Color me impressed. Afterwards, I got the invoice right to my email, and could pay it online. I did not have to remember cash or write a check (but they did say they accept those as well). Overall I am incredibly happy with everything that happened and like I said before, I never leave reviews, but I just want to tell everyone that GOOD BUSINESSES STILL EXIST because THEY ARE ONE! A+, a million stars, you will be LUCKY if Mike at Bow Creek takes care of your lawn. Seriously.

5.0 Curb Route Google Review
6/28/2023

I am delighted to share my experience with Bow Creek Lawn as a satisfied customer. As the owner of Curb Route, I understand the importance of quality service and attention to detail, and Bow Creek Lawn has consistently exceeded my expectations. From the moment I reached out for an estimate, the team at Bow Creek Lawn demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. They provided a comprehensive assessment of my lawn care needs and tailored their services to meet my specific requirements. The level of care and precision they bring to each job is truly remarkable. Whether it's regular mowing, fertilization, or weed control, Bow Creek Lawn's team takes great pride in delivering exceptional results. My lawn has never looked better, and I receive compliments from neighbors and visitors on its lush green appearance. What sets Bow Creek Lawn apart is their outstanding customer service. They are responsive, reliable, and go above and beyond to ensure complete customer satisfaction. Their friendly and knowledgeable staff is always available to address any questions or concerns, making the entire experience seamless and enjoyable. I highly recommend Bow Creek Lawn to anyone in need of professional and reliable lawn care services. They are a trustworthy and dependable company that takes great pride in their work. Thank you, Bow Creek Lawn, for transforming my lawn into a beautiful and inviting space!

Response from Company:

Thank you so much Jake! It's a pleasure working with you on your property!

3.5 Andrew S. Highland Charter Township, MI
6/14/2023

Thet responded quickly and efficiently for a one time cut.

5.0 Maureen Graham Google Review
6/10/2023

Bow Creek Lawn Services came to my home and did extensive weed whacking on our hill. The job was completed in about an hour. Mike C. took ownership of the job and did a great job. He is polite and professional. I am 100 percent satisfied with his completed job and will be hiring his company on a regular basis for all my lawn care needs.

Response from Company:

Thank you Maureen, happy to be of service and honored to work on your lovely home!

Photos

Bow Creek LLC
Howell Haven

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