Budget Garage Doors & Services, LLC

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6 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Residential Garage Doors
  • Residential Garage Door Install and Replacement
  • Residential Garage Door Repair
  • Residential Garage Door Openers Install and Repair
  • Residential Garage Door Spring Replacement
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.9
184 Verified Reviews*
  • 5
    178
  • 4
    4
  • 3
    1
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 21-30 of 184 results
5.0 Robert D. Tucson, AZ
6/18/2022

They were the 1st contractor to call me and 2 1/2 hours later they were done.

Response from Company:

Thank you Robert. Appreciate your kind words and yes we do handle emergencies as quickly as possible.

5.0 John K. Oro Valley, AZ
3/9/2022

Fast appointment time-knowledgeable-work fast-very reasonable price-Good crew-honest

Response from Company:

WOW. What a great review John. Fast, reasonable, honest. That is not just one of us. It is all of us. Even the nonfamily members of our team are family. We view our customers, including yourself, the same way.

5.0 Brian B. Tucson, AZ
3/2/2022

Great experience.

Response from Company:

Thank you Brian. We appreciate you very much as well.

1.0 Diane W. Tucson, AZ
2/19/2022

My experience with Budget was disappointing. I made an appointment with them as recommended through Angi's List. They did not come through on the appointments I made twice. The first time they called 40 mins before my appointment with an excuse about why they could not show up, they were short staffed that day. It happens, s I then rescheduled for the following Saturday for 10:00 am. Saturday at 10:30am I am waiting with no call, no ETA, nothing. I called and at 11:00 am Taylor, who was actually very nice, called me back and apologized profusely. Their tech was too tired to come from working another job and they were short. Well that makes two of us being tired. I work night shift and this cut into my sleep time both days for me waiting around for them. I wasted my time with this company who couldn't be bothered to call me to tell me their tech was too tired to show and they were short on a timely manner. I had to call them. Really poor point of first contact for a business, especially as a potential customer. I would have rather been told they could not handle any extras jobs than had my time wasted in this manner. The owner called me back, apologized, and recommended other places after I told Taylor I was done with their unprofessionalism when she offered to reschedule again. I appreciate that, but it shouldn't have gotten to that point. Hopefully they will do better in the future.

Response from Company:

Goodness. Let us respond to the part of your review which is actually accurate. When we schedule, we give an ETA (ESTIMATED time of arrival), a ONE-HOUR ESTIMATED window, which we can almost always meet, and update the ETA when heading for the next client. It is IMPOSSIBLE to know the length of PRIOR service calls. Best guess. Most understand the definition of ESTIMATE. Any service pro has the same issue. For the rest of your so-called "review", well, I will not respond. I did call you and apologize for the inconvenience and referred you to other competent professionals. Goodness, given your review, I wonder about your rating if I had referred you to ones NOT competent? Is there lower than a 1 star?

5.0 Bryan S. Tucson, AZ
1/5/2022

very please with work and timing.

Response from Company:

Hi Bryan, So glad you are pleased with our quality and that we could assist you as you needed.

4.5 Scott I. Oro Valley, AZ
12/15/2021

Responsive and professional

Response from Company:

Hi Scott, Glad you found us responsive and professional, and that we were able to provide satisfactory service, but curious, why the 4.5 star? I know there are some that feel that nobody deserves a 5 star ever. Or was this a "glitch" in the rating system? Please phone us and let us know? Would be grateful. Thank you again for your fine words.

5.0 Charles S. Tucson, AZ
10/26/2021

professional company

Response from Company:

WOW Charles. Thank you for the 5 star review and for your assessment that we are professionals. That means so very much to us.

5.0 Argie H. Tucson, AZ
10/15/2021

Arrived a little ahead of schedule. Explained two options. Installed the new opener that works very well. Will use them again when necessary.

Response from Company:

Thank you Angie for the 5 star review and for your comments that we were able to arrive early and that you were happy with the option you selected. Glad we could help but hopefully you won't need service again for a long time. Nevertheless, we are here if you need us.

5.0 Kathryn B. Tucson, AZ
10/11/2021

N/a

Response from Company:

Thank you Kathryn for the 5 star rating.

4.0 David L. Tucson, AZ
10/9/2021

Two hours late for a 9:00am appointment. However, replaced broken spring in 30 minutes. These were the first folks to respond to my home-advisor request and the first to be available to help. Cost was in the same neighborhood as those who couldn't help for a week.

Response from Company:

Hi David, We are also a week out on standard service, but we leave slots available for emergency service. When those r taken, we try to "squeeze in" emergencies and don't charge extra for that. Timing is all best guess, especially when squeezed in. In any event, you indicated an immediate need and with NO slots open, we SQUEEZED YOU IN the next day, and phoned you to give you a heads up. You claim to be happy with our price and our service yet you downgraded that rating as well? We find that most are grateful for that rapid emergency service. Apparently you were aggravated by it. I am so sorry. Had we known you would be aggravated, we would have given you a more firm appointment, a week later.

Photos

Budget Garage Doors & Services, LLC
19
February 2023
4
The humans
11
Happy New Garage Doors
2
The bosses
12
Owee Garage Doors

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