CNS Repair Service, LLC

4.43 | 143 Verified Ratings
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CNS Repair Service, LLC

4.43 | 143 Verified Ratings
View Service Area

405-464-1191

2213 FLAIR DR
OKLAHOMA CITY, OK 73159
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Profile
CNS Repair Service, LLC

Quality Appliance Repair That You Can Trust!

We all live a busy life and the last thing anyone needs is more hassles. That is why CNS Repair Service is here for you! We offer same day service with fast reliable repairs from technicians you can trust! We offer a free service call with repair. If you decline the repair there will be an $85 service fee. CNS is a family owned and operated company.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Oklahoma City
  • Edmond
  • Norman
  • Yukon
  • Bethany
  • Mustang

Services Offered

Appliances
  • Appliance Repair
Related Services Available from Other Pros >

Website

http://www.cnsrepairservice.com

Areas of Expertise

  • Appliance Service & Repair

Product Brands Used

  • Admiral
  • Amana
  • Bosch
  • Dacor
  • Electrolux
  • Estate
  • Fisher & Paykel Appliances, Inc.
  • Frigidaire
  • GE Consumer & Industrial
  • GE Monogram
  • Hotpoint
  • Jenn-Air
  • Kenmore
  • KitchenAid
  • LG Electronics U.S.A., Inc.
  • Magic Chef
  • Maytag
  • Roper
  • Sears
  • Speed Queen
  • Sub-Zero Freezer Co., Inc.
  • Tappan
  • Thermador
  • Viking
  • Whirlpool Corporation
  • Wolf
  • See All >

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Warranty Description: 30 days on parts and labor
  • Credit Cards Accepted

Credentials

In Business Since: 2006
Memberships & Affiliations
  • Better Business Bureau
Green Certifications
  • AHAM-NARDA Refrigerant Recovery Certification Program
Insurance
Type: General Liability
Amount:
Expiration: 08-27-2018
Type: Worker's Compensation
Amount:
Expiration: 07-01-2018
Awards
  • Best of 2015 Vendor - Landlord Station
  • Best of Home Advisor - 2015
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

We started in this industry in 2002.

We describe our business as Family owned and operated

 
HomeAdvisor: The nation's largest network of screened and rated pros.
Profile Ratings & Reviews

Ratings & Reviews
CNS Repair Service, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 143
  Page 1 of 15
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4.5   |  
Review by in Edmond, OK
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4.5   |  
Review by in Edmond, OK
Very professional
Response by CNS Repair Service, LLC: Thank you for taking time to leave us a review. We appreciate your support.
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1.0   |  
Review by in Oklahoma City, OK
Absolutely the worst encounter I have ever received from a service-oriented Technician. I was extremely specific when requesting repair of my refrigerator. The details I provided where specific and detailed enough that any technician should have appreciated the information and also used it to his or her advantage. I provided the steps I took troubleshooting the problem, provided the suspected problem (main circuit board/motherboard), and even provided the Part Number for the item. I also highly suggested the Technician have the circuit board with him/her when responding to the job. Well, as one may imagine, within five minutes of arriving at my home, the technician identified the motherboard as the culprit, went to his truck, then advised me he didn't have the motherboard and it would be two additional days before he could acquire and have it installed. I am not very happy at this point...especially since I specified the most probable problem in advance, was in dire need of having my refrigerator repaired, and was subjected to a rude individual in my own home. At this point, the technician states to his co-worker, "we are out of here, doesn't reconnect any of the cables or connections he disconnected, and heads for the door". As a final stab, he then states to me the customer, "Thanks for wasting my time and money". At this point my response was simply, "I didn't waste your time or money...I was very specific with my needs, you didn't meet those needs, so you wasted your own time and mine". He then states, "I don't know what you expect on a Saturday...we are not a Parts Store...we are a Repair Company". My response was simply, "I expect my refrigerator to be fixed". I definitely do not recommend this company and will never seek services from them again in the future.
Response by CNS Repair Service, LLC: You requested our "emergency services" at 5:18 PM on a Saturday. All technicians were going home for the day but decided to help when they heard we had a customer with a refrigerator that was not cooling. We had technicians at your home 28 minutes later. By your own admission the technician diagnosed your unit within 5 minutes onsite and could have you fixed the very next business day. This is the kind of service we are proud to offer and the kind of technicians we are proud to have. It is company policy that our technicians must diagnose the appliance and not our customers. We must diagnosis the appliance in totality before we can firmly say all you would need was the control board you were requesting. Unfortunately, it is impossible to carry every part on our vans and we did need to order yours. All part stores were closed until Monday. Your technician was not trying to waste your time or money. He was simply trying to get your unit repaired as quickly as possible by doing his job. When he advised you that he did not have the board on hand, you refused to pay for any services. It is our policy that if a customer refuses to pay for services the technician is to leave the premises. I apologize if you had a negative interaction with your technician and that is not the typical behavior of our technicians.
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5.0   |  
Review by in Oklahoma City, OK
Good work, very professional. Highly recommend!
Response by CNS Repair Service, LLC: Thank you so much for your encouraging words. You were a pleasure working with.
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5.0   |  
Review by in Oklahoma City, OK
they changed the window for appointment but still finished job in timely manner . not sure what would have happened if problem was not an easy fix.
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5.0   |  
Review by in Edmond, OK
In time worked quickly. Explained the problem
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5.0   |  
Review by in Edmond, OK
I was the last appointment of the day. John, the owner, was running very late. He called to let me know, got to my house sometime after 8 PM, diagnosed the issue. Explained everything clearly, and cleaned up everything. He didnÂ’t get to leave until about 9 PM. He told me he works until the job is done, which I greatly appreciate since my refrigerator had been on the fritz for about a week, and I had another repair man From a different company, lined up they didnÂ’t follow through. The cost was very reasonable plus, because I was a first time customer, I received $25 off. Great company, highly recommend!
Response by CNS Repair Service, LLC: We appreciate you taking time from your day to leave us a review. Thank you for letting us help you with you get your refrigerator up and running again.
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5.0   |  
Review by in Yukon, OK
refrigerator keep freezing up, they replaced control and it works fine now.
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5.0   |  
Review by in Oklahoma City, OK
This is the second time we have used this company. They also repaired my washer several years ago. Very professional.
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5.0   |  
Review by in Midwest City, OK
Truly customer-oriented. The error code on our washer indicated a control board failure. Rather than automatically replace a pricey component, the serviceman checked and tightened all the electrical connections. Problem solved! Couldn't be happier.
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Showing 1-10 of 143
  Page 1 of 15
Profile Ratings & Reviews Top of Page
Find More
CNS Repair Service, LLC
4.43
143 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
107
4 Stars
23
3 Stars
5
2 Stars
1
1 Stars
7
91% of reviewers recommend this pro
Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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