CertaPro Painters

4.17 | 61 Verified Ratings
Write a Review

CertaPro Painters

4.17 | 61 Verified Ratings
Write a Review


1202 E. Arapaho Rd Ste 135
Richardson, TX 75081
Your use of our services is governed by our Terms & Conditions

CertaPro Painters

Painting, Passion, Professionalism.

At CertaPro Painters, our reputation is based on certainty; your certainty of a job well done. We focus on your needs and delivering an exceptional painting experience. We start by developing a detailed computer-generated on-the-spot estimate, so there's nothing left unclear or vague. When you hire us, there will be no unpleasant surprises as your painting unfolds and no unanticipated costs at the end of the project. We are fully insured and we warranty our work in writing. We offer free color consultations and we take all major credit cards in addition to offering an EZ Pay financing option. We provide a competitive price guarantee and always offer a special discount to our Home Advisor customers. Make sure we're one of your estimates on any upcoming painting project.


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Dallas
  • Richardson
  • Garland

Services Offered

  • Popcorn Acoustic Ceiling Apply, Repair or Remove
  • Exterior Home Paint or Stain
  • Specialty Texture Painting
Wall Coverings
  • Wallpaper Removal

Areas of Expertise

  • Interior Painting
  • Exterior Painting
  • Wallpaper and Popcorn Removal
  • Texturing and Drywall Repairs
  • Carpentry related to any painting project

Product Brands Used

  • Behr Process Corporation
  • Benjamin Moore & Co.
  • The Sherwin-Williams Company
  • PPG/Glidden Pro

Quick Facts

Business Hours
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Description: 2 Year Certainty Warranty
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted


In Business Since: 2009
Memberships & Affiliations
  • Done Right Certified Painter and Angie's List Certified Painter
  • Complaint Free Certificate for 2010, 2011, 2012
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Don has been Texas State Communications Chairman for The March of Dimes

CertaPro is a national and local sponsor of Homes for our Troops.

How We Got Started

I chose to work in this industry because We know we can deliver a service experience far beyond typical local painters.

We started in this industry in 2009.

We describe our business as Family owned and operated


Rocket and Sunny - 2 wonderful Dalmatians


CertaPro Painters

My Work
2 Projects
Save 10% on Any painting project over $1000. Save 10%
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Ratings & Reviews
CertaPro Painters

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 61
  Page 1 of 7
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4.0   |  
Review by in Garland, TX
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5.0   |  
Review by in Richardson, TX
didn't know for sure when they were going to show up, very happy with the work and value, the guys that were here were great
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5.0   |  
Review by in Richardson, TX
Professional, good crew, place looks great now.
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2.0   |  
Said they would fix my front door then never came back
Response by CertaPro Painters: We are upset when we receive anonymous feedback like this since we have no customer that I know of who has an issue like this. Popcorn removal has nothing to do with doors, so this comment is a complete mystery. Unfortunately, Home Advisor can't validate feedback like this. They can only post it. We never leave any part of a project "undone."
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0.5   |  06-05-2017
The painters did a fairly good job. They repaired a crack in tall ceiling, painted walls and painted our carport and patio cover. When finished on April 11, they showed me the ceiling and said the paint didn't match at the repair because they had to thin paint to add the popcorn, but felt like when it dried by the next day, it would match. It doesn't. We also found a couple of other problems which should be taken care of. On April 17, I texted the owner, Don Lenehan and asked him to come by and take a look. He said OK. I did not hear, so on May 12, I texted him again that we still wanted him to come by and take a look. No reply. Three weeks ago, my husband called and actually talked to him. He said he'd get back to us in a couple of days. We have not heard a word from him. Our complaint is with Mr. Lenehan, as we believe the painters would be happy to correct this problem if he told them about it. Morris and Maxine Chambers
Response by CertaPro Painters: The crew simply forgot to return as scheduled. I didn't realize they'd failed to return until the customer alerted me. We responded ASAP and the painters completed the small touch up earlier today. His text to me read "They resolved all issues. We are pleased." We regret when touch ups can't be immediately completed. Our painters are scheduled tightly and we never pull them off a job in progress to do an old touch up. We do a "Pride Walk" at the end of every job and ask our customers to identify any touch ups and have the crew handle them immediately. However, sometimes our customers see no touch ups during the Pride Walk only to find something days or even weeks later. By then, the crew is deeply involved in other projects for other customers and it's a difficult scheduling task to get them promptly back for the old touch ups. We never fail to complete the touch ups, but our first priority is always customers with jobs that are actively in progress.
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1.0   |  
Review by in Garland, TX
Do not hire them if you need some texture fixed. They took 6 days to do a job they quoted at 3 days, left paint on my wood floors and did not put any furniture back. I also have to tell them to take the hardware off before painting as they were paint around it.
Response by CertaPro Painters: The crew assigned to her job worked hard and long to please her. We're always disappointed when we fail to make a customer completely happy. We've done hundreds of re-texturing projects over the years and rarely get any complaints, so this review is highly unusual and out of character. We can supply hundreds of referrals from very happy customers. If you include us in your estimating process, you won't be sorry.
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5.0   |  
Review by in Richardson, TX
Project: Paint, Varnish or Stain Interior Surfaces
Our home was completely painted including closets and some ceilings excellent work and timely completed.
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1.5   |  
Review by in Dallas, TX
I may be a perfectionist so some people may have been satisfied. But, the wall texture was very poorly done and they damaged small areas of the ceiling pop corn.
Response by CertaPro Painters: We're sorry . (consumer name withheld per their request) wasn't completely happy with our texturing work on his hall bathroom. This review surprised us because he did an earlier one and rated us 8 out of 10. We always aim to surpass our customers expectations so his review certainly disappoints us. We'll relay his feedback to the crew that did this work and strive to do better.
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5.0   |  
Review by in Garland, TX
The painters were great! They worked efficiently and cleaned up after completing the job.
Response by CertaPro Painters: We're very pleased that Sue gave us the highest mark for quality and value for the money. We'll use her feedback to keep working on getting better and better at customer service. We want to get all 5's from every Home Advisor customer we serve.
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5.0   |  
Review by in Dallas, TX
Project: Paint, Varnish or Stain Interior Surfaces
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Showing 1-10 of 61
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  6. Bankruptcy Search
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  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  10. Identity Verification (Reverse Phone Lookup)
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