CertaPro Painters of Fairfax

4.47 |49 Verified Ratings
Write a Review

CertaPro Painters of Fairfax

4.47 | 49 Verified Ratings
Write a Review

800-462-3782

6993 Gateway Court
Manassas, VA 20109
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Profile
CertaPro Painters of Fairfax


Painting. Passion. Professionalism

Welcome to CertaPro Painters of Fairfax and Prince William. Thank you for considering us for your next important painting project! Greetings! We are Dave and Lynn Forman, owners of CertaPro Painters of Fairfax and Prince William. Our team welcomes the opportunity to earn your trust and deliver the excellent service and results you expect. We know how important your decision is to renew your home or deck. It is a big commitment and it needs to be done right. You also deserve a team whom you can trust. After all... it is important to you ... and painting is personal. Renew your home today with the team you can trust to deliver excellent painting service and the results you expect ... CertaPro Painters of Fairfax and Prince William. Scheduling your FREE house or deck estimate is easy Dave, Brittany or Tom will be happy to meet with you to learn about your project and give you a detailed proposal. That's our promise ... that's our Pledge of Certainty to You!

Achievements

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Service Area

  • Haymarket
  • Gainesville
  • Springfield
  • Manassas
  • Burke
  • Fairfax
  • Fairfax Station
  • Woodbridge

Services Offered

Painting
  • Exterior Home Paint or Stain

Areas of Expertise

  • Custom Interior and Exterior Painting
  • Deck Staining (Benjamin Moore Certified Stain Specialists)
  • Powerwash Cleaning and Concrete Floor Coating
  • Interior Color Consultation, Decorating and Home Staging
  • Wallpaper Removal

Product Brands Used

  • Benjamin Moore & Co.
  • The Sherwin-Williams Company
  • All top quality paints and materials. Glad to use any premium paint product in addition to those listed.
  • Sikkens Stains, Arborcoat Stains, and other specialty products

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
Saturday:
9:00 AM to 5:00 PM
Sunday:
9:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2010
Memberships & Affiliations
  • Better Business Bureau (A-Rated)
  • Angie's List Service Provided (A-Rated)
State Licensing
Trade: Class A Contractor
License #: 2705137344
Expiration: 02-29-2020
Trade: Painting and Wallcovering Contracting (PTC)
License #: 2705137344
Expiration: 02-29-2020
Awards
  • 2014 CertaPro Regional Business of Year and Quantum Leap Finalists
  • 2012 CertaPro Outstanding Painting Business Awardee (President's Club)
  • 2012 CertaPro Northern Region Certainty Awardee
  • 2013, 2012 and 2011 CertaPro Northern Region Awardee
  • 2013, 2012 and 2011 CertaPro Complaint Free Awardee
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

A proud veteran ... saluting and supporting our Service Members, Veterans, and their Families. Thank you for your service!

Supporters of Fisher House and the Wounded Warrior Project

We are glad to support our communities' schools

Founder, Executive Director, and Coach with the not-for-profit FuZe Lacrosse Club

How We Got Started

We started in this industry in 2010.

We describe our business as Family owned and operated

 

Photos
CertaPro Painters of Fairfax


My Work
2 Projects
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Ratings & Reviews
CertaPro Painters of Fairfax

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 49
  Page 1 of 5
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5.0   |  
Review by in Haymarket, VA
Very professional from start to finish.
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5.0   |  
Review by in Fairfax, VA
Project: Paint, Varnish or Stain Interior Surfaces
So impressed with these guys. From Dan James who did the estimate to Tito and his crew who did the painting. Professional, thorough, on time, beautiful work product and finished on schedule. Great group to work with and would encourage anyone interested in getting work done to consider these guys! Thank you
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5.0   |  
Review by in Woodbridge, VA
Project: Paint, Varnish or Stain Interior Surfaces
Proposal explained, day supervisor very courteous, job completed on time, love the color scheme, didn’t have to go behind and pick up or clean up Excellent choice of painters
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5.0   |  
Review by in Gainesville, VA
Project: Paint, Varnish or Stain Interior Surfaces
The CertaPro team was incredible from start to finish. Tom made sure I knew every cost going in and was able to make adjustments if needed as the project went on. The crew that came in was amazing and worked hard everyday to completed the project. Honestly at first I was skeptical because of the cost, but once I saw how long it took a crew of 6 guys to do everything that I requested, I realized that I really had no idea of the amount of work and the effort it would take to do it. The final product looks great and is worth every penny. Had our home been painted with this level of attention to detail when we bought it 8 months ago, I would have easily paid more and certainly enough to cover the cost of the work. I would absolutely recommend CertaPro Painters of Fairfax to anyone needing painting. I don't see how you could possibly be disappointed.
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5.0   |  
Review by in Haymarket, VA
Project: Paint, Varnish or Stain Interior Surfaces
Very professional work done, workers showed up at expected time and completed job in less time than anticipated
Response by CertaPro Painters of Fairfax: Thank you Lennea for sharing your experience. We were pleased to have been able to complete the painting of your entire home to your total satisfaction. Please let us know if there's anything further we can do for you. Thank you again. Sincerely, Dave Forman Owner 703-678-9107
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0.5   |  12-11-2018
Review by Karen S. in Manassas, VA
Project: Paint, Varnish or Stain Interior Surfaces
Bait and switch. To make a long story short, I was initially impressed by these folks; however, one issue after another took their toll, and I cannot recommend these folks. Before the major issues occurred (summarized below), I recommended CertaPro to a coworker. One thing the coworker relayed to me from their conversation is that CertaPro stated that they rarely get someone who wants their entire house painted. I wish I had known that earlier. If you want your whole house painted, look elsewhere. This is out of their depth. Here is a brief summary of the bigger issues I encountered: 1. Quote stated incorrect paint selection, and they did not fix it. I asked for flat in all rooms except for the bathrooms. The work order listed all flat. I tried to correct it, but they ignored me repeatedly both via phone, email, and face-to-face. 2. Touch up paint did not match and they could not figure out why for over a week. You would think the paint pros would know the difference between deep base and white base. Or at least have recorded the paint that was used for the project and were consistent. Now I have a deep base upstairs and a light base downstairs. They had no intention or desire to fix the issue. They should have redone the downstairs in the deep base. 3. I made it clear from the start that I wanted to run the project in phases. Before hiring them they stated that it was not an issue. After I agreed to the work they tried to change it to a single project. 4. I also made it clear before the start and during the project that they were supposed to take extra care to protect my new hardwood floors (new construction). The painters managed to track paint all over my carpets and my hardwood floors. It took much persuasion to get the paint cleaned off the hardwoods, but they did a poor attempt to remove it from the carpets. I had the carpets replaced once the paint job was completed, so I didn't make an issue out of it. 5. To piggyback on #4, while they were cleaning up, they ran a shop vac over my hardwood floor. The metal wheel caught a piece of the flooring and took a chunk out of the floor board. The workers denied they had anything to do with it. The project manager said that he would take care of fixing it. When the crew was finished their final touchups and tried to leave, I reminded them that the floor had not yet been fixed. They applied Bondo on the floor, which made me physically ill from the fumes. They then covered it with my Ebony touch up pen. Well it did not blend with the rest of the floor. When I escalated this to the project manager, he changed his story. This was the final straw for me. He refused to take responsibility, made repeated excuses, and instead tried blaming me for the floor issue. 6. While cleaning up, the crew used my broom and dustpan, which then disappeared. The project manager denied that the crew accidentally took it. I have only 3 places to store a broom and no one else had been in the house.
Response by CertaPro Painters of Fairfax: Dear Karen, I’m sincerely sorry that you are no longer satisfied with our service. We did two jobs for you Phase 1 in late September 2018 and Phase 2 in late October 2018. When we finished your first job, our third party surveyed you. You gave us a strong 8/10 grade. Your only reply was - They did a great job. However, after we completed your second job, you clearly changed your mind. --- Excellent customer service matters. It is a priority for us, no matter the challenges. And we did strive to satisfy you. From fully accommodating your schedule to doing more than our proposal called for at no additional cost. We wanted you to be happy. And we thought we did satisfy you based on your strong customer review on October 10, 2018. Perhaps your recent comments could be attributed to your dissatisfaction with only our work on Phase 2 of your project and that second team; but your review suggests otherwise. --- I do take your comments seriously. However, I must respond to your many mis-characterizations. Regarding our capabilities, our teams have painted hundreds of full home interiors in our many years of operation; that’s what we do. Your home was fully within our capabilities. Regarding your specific issues: (1) Proposals and Products. The proposals that you approved for both Phase 1 and Phase 2 reflected your product preferences (paint, paint finish, color). The team did the job per those proposals. We would have gladly changed the paints for you, at no cost, prior to starting the job (Phase 1 or Phase 2). Overall, we used the paint, the paint finish, and the color that you approved. (2) Touch-up Paint. The additional touch-up paint purchased for Phase 2 (1 month later) was accidentally mixed by the Sherwin Williams representative using the wrong paint base. That was not our fault. In fact, we spent countless hours diagnosing/fixing the problem around your work schedule (of course, at no cost to you). However, during Phase 2, when you asked us to repaint (for free) the entire downstairs that had been previously painted in Phase 1 with the incorrectly mixed touch-up paint, we respectfully explained that we could not do that for free. Instead, we did the minor touch-up work correctly. (3) Project Phasing. We never had a problem with your desire to do the project in Phases. We do this often to accommodate our customers needs. And we gladly did this for you. (4) Paint Drips. We fully protect flooring with a combination of tarps and/or paper. I’m not aware of any paint issues on the flooring. My apology for any paint drips on the flooring; but I'm glad to know that we cleaned the drips up fully. (5) Hardwood Floor Damage. Our shop vacuum has plastic wheels (not metal). It could not have caused the damage to your flooring that you claim. Nonetheless, we did everything you asked to try to fix the damaged flooring. We even used your floor coloring stick. And when you still were not satisfied, we offered
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4.0   |  
Review by in Woodbridge, VA
Project: Paint, Varnish or Stain Interior Surfaces
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4.5   |  
Review by in Haymarket, VA
Project: Paint, Varnish or Stain Interior Surfaces
Completed the project on schedule
Response by CertaPro Painters of Fairfax: Thank you Mark for your feedback. Please let us know if there's anything further we can do for you. Thank you again. Sincerely, Dave Forman Owner 703-678-9107
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5.0   |  
Review by in Burke, VA
The minute I requested a quote I was contacted by Tom Clarkson to schedule an estimate. From there, the communication was consistent and proactive. The work was done in a professional manner and I could tell my satisfaction was their top priority.
Response by CertaPro Painters of Fairfax: Thank you very much Michael for your feedback. Please let us know if there's anything further we can do for you. Thank you again. Sincerely, Dave Forman Owner 703-678-9107
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5.0   |  
Review by in Manassas, VA
Project: Paint, Varnish or Stain Interior Surfaces
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Showing 1-10 of 49
  Page 1 of 5

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