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84% Recommended
11 Years In Business
Company Details
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Service Details
Areas of Expertise
- Exterior Painting
- Interior Painting
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Deals
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Reviews
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Showing 1-10 of 47 results
3.0
Jim G.
Puyallup, WA
3/12/2024
C to C+ job, not too excited about the results.
1.5
Rick J.
Tacoma, WA
7/3/2022
Did not put a primer coat on bare wood.
Response from Company:
Hello Rick: I am looking in our CRM system and am not able to locate you as a previous customer in order to locate your contact information. I am happy to take your call to help assess the situation. My direct number is 253-642-7481. owner - Gary House
3.0
Tom M.
Matlock, WA
11/2/2018
Response from Company:
Thank you for taking the time to review us! We strive to meet your expectations. Don't hesitate to call us. We are still in Tacoma and have been for nearly 9 years!
4.5
David S.
Gig Harbor, WA
11/6/2017
Did a great job, easy to work with, did exactly what was discussed in the estimate and on time. Very happy with them and their work ethics . Would not hesitate to recommend them.
Response from Company:
We are so glad that you were happy with our work, and thank you for your recommendations!
4.5
Tyrani W.
Puyallup, WA
11/4/2017
very thorough, very fast, great job
Response from Company:
Thank you for your feedback, Tyrani. It is great to hear that you were pleased with the process and job done!
5.0
Sharon H.
Gig Harbor, WA
5/10/2017
As a property manager in Pierce and Kitsap counties for ten years, I have frequently had the need to hire qualified and dependable house painters. Unfortunately, several of the companies I have hired left something or much to be desired, this not the case with CertaPro Painters! The owner Gary House and the rest of his team, Dave, Gilberto and Nelson, met my expectations in every detail. A week or so ago, I was under a very tight deadline preparing a property for the occupancy of new tenants. I had but one week to accomplish the entire job. The very day of my initial contact with CertaPro Painters, though Gary had a demanding schedule that day himself, he met me at the property. He spent a minimum of one hour evaluating my needs, making notes, making recommendations and choosing the best paint type and colors with me. Gary utilized the latest electronic technology, he took photos of every room and space that I needed painted, and was able via his IPad to give me a solid and reasonable estimate of the job costs on the spot. He followed up with a job contract that same day. His project manager Dave met me the next day to verify our mutual understanding of the projectÂ's particulars, and following day the painters, Gilberto and Nelson arrived promptly at their appointed time and began the work. Upon completion of the job, Gilberto scheduled a walk through with me to confirm my satisfaction with the job done. I tend to be a perfectionist, and at the time had a a few tweaksÂÂ I wanted finalized. Gilberto did not object, argue or complain, he took the steps necessary to ensure my total satisfaction. Incredible! So rarely when dealing with contractors in my line of work, it seems that complete satisfaction of the client is not a priority, not with CertaPro. Happily, my property owner, my new tenants and I were delighted with the results! The work was completed beautifully and was finished on time. All of the CertaPro team, with whom I interacted, were professional in demeanor, communication, commitment and expertise. They have most definitely made a life-time customer of me. I highly recommend them! They are Certifiably Pros!
Response from Company:
Highest expectation of excellence, with a friendly and professional crew, is exactly what we strive for and we are so very pleased, Sharon, that we met your expectations and have earned your respect. Thank you for being the best part of our business, and sharing your experience with us.
5.0
Tami D.
Puyallup, WA
4/16/2017
Awesome work. Very detailed and cleaned up as he went.
Response from Company:
Thank you for sharing your experience with us, we are so pleased to hear that you are happy with our work and the experience you had with our team!
4.0
Puyallup, WA
4/6/2017
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5.0
Richard P.
Puyallup, WA
2/25/2017
The team worked with me to meet my interior home paint needs on a tight budget. Quality of service exceeded expectactions. Outstanding service.
Response from Company:
Richard, we are very pleased that our price point savings and quality of service exceeded your expectations, and sincerely thank you for sharing this with us, and allowing us the privilege of working on your home.
4.0
Dorothy T.
Lakewood, WA
2/2/2017
From quote to completion, the team members were very helpful and professional.
Response from Company:
Thank you so much for posting this review. We are glad that you felt our team members were helpful and professional. That is definitely a brand standard we strive to achieve.
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