CertaPro Painters

4.46 |14 Verified Ratings
Write a Review

CertaPro Painters

4.46 | 14 Verified Ratings
Write a Review

540-819-0793

2716 Colonial Avenue
Roanoke, VA 24015
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Profile
CertaPro Painters


Your house is your most valuable investment, it's your home, and it's where you live. We understand that and it's why CertaPro Painters is the nations largest residential painting contractor.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Roanoke
  • Salem
  • Moneta
  • Blacksburg

Services Offered

Cabinets
  • Cabinets - Refinish
Decks
  • Clean & Seal Deck, Fence, Patio or Porch
Garage & Garage Doors
  • Concrete Floor Coating - Apply
Painting
  • Exterior Home Paint or Stain
  • Paint or Stain Small Projects
  • Metal Roof Paint

Areas of Expertise

  • Interior Painting
  • Exterior Painting
  • Power/Pressure Washing
  • Deck or House Staining

Product Brands Used

  • Flood Stain
  • Benjamin Moore & Co.
  • ICI Paints (Glidden)
  • Pittsburgh Paints
  • The Sherwin-Williams Company
  • Other Brands when indicated.

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
8:00 AM to 5:00 PM
Sunday:
8:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Materials
  • Warranty Description: 2 yr. Limited Warranty

Credentials

In Business Since: 2006
Memberships & Affiliations
  • BBB Accredited Business, Roanoke Regional Chamber of Commerce Member, Roanoke Regional Home Builders Assoc. Member, EPA Lead Certified
State Licensing
Trade: Class B Contractor
License #: 2705111828
Expiration: Valid Until Cancelled
Insurance
Type: General Liability
Amount: $0
Expiration: 09-06-2019
Type: Worker's Compensation
Amount: $0
Expiration: 09-06-2019
Type: Umbrella Liability
Amount: $0
Expiration: 09-06-2019
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Habitat for Humanity Sponsor

 

Photos
CertaPro Painters


My Work
6 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
CertaPro Painters

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 14
  Page 1 of 2
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5.0   |  
Review by in Blacksburg, VA
Certa Pro was prompt, came when they said they would, consulted us when weather likely to be wet. They were always courteous and consulted us about details or changes needed. They were proud of the job they did----that is important.
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5.0   |  
Review by in Christiansburg, VA
fine people to work with
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4.0   |  
Review by in Roanoke, VA
The one thing I didn’t like was the fact it was hard to get in touch with the rep and also office personnel.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Roanoke, VA
Response by CertaPro Painters: Thank you for taking the time to review us. We appreciate your business and hope you enjoy your freshly painted exterior. We looking forward to serving you again.
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4.5   |  
Review by in Roanoke, VA
Painters were mindful of quality and details. Only delays were due to weather.
Response by CertaPro Painters: Thank you for taking the time to review us. We look forward to serving you again.
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3.5   |  
Review by in Salem, VA
Request they send a painter with ladders long enough to do the job well
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1.0   |  
Review by in Troutville, VA
Project: Clean and Seal Decks, Fences, Patios, Drives, or Porches
I needed to have my deck re-painted, shutters, and exterior door frames. The estimator that came out was wonderful to deal with. Price was fair. $1300.00 The one painter that they sent out was also great to deal with. Made sure everything was cleaned up. Made sure I was happy with everything. HOWEVER, during the estimate I was told that stain would be more durable than paint. So I was like, sure! Problem is, is that I was not told that the stain would have a matt finish. So after the first day or two, when pollen and tree debris fell onto it, IT STAINED IT! Stained it to the point that even soap and water couldn't get it off!! When I called on it, one of the co-owners, Scott Fleming, went to my house and looked at it. When I explained my frustration to him, he spoke to me as if I was an idiot saying, "Well Mr. Barnhart, you know it is white, and white will show stains...etc" LIke I'm some stupid moron that doesn't understand that white will show stains!! My problem is, that I can't clean the stains!!! With the paint, I was able to clean it off! He made no attempt to offer anything else other then his condescending attitude!!! I have a ton of interior painting that needs to be done. It won't be done by this company!
Response by CertaPro Painters: We have reached out to this customer and agreed to repaint with a different product that will give him the sheen he desires, at his convenience.

6 of 6 users found this review helpful.

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3.0   |  
Review by in Roanoke, VA
Amelia who comes out for estimates and one of the owners, Kelly, were all very accommodating and wonderful to work with. Unfortunately I had a horrible customer service experience with the other owner, Scott, who was rude, talked over me, and was generally dismissive. Crew on site was also very polite. Just sad to see the leadership setting such a poor example!

4 of 4 users found this review helpful.

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4.0   |  
Review by in Blacksburg, VA
I had a very positive experience. My two painters were hard working and knocked out my project in 2 days. They were on time, courteous, and skilled. Glad to get this staining done and on with my other house projects.
Response by CertaPro Painters: We appreciate your feedback and enjoyed working on your project. It was particularly important for us to protect the roof and we took extra precautions for that. Thanks again and we look forward to painting for you in the future!

3 of 3 users found this review helpful.

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5.0   |  
Review by in Vinton, VA
Project: Paint, Varnish or Stain Interior Surfaces
The Painters were very hardworking and Courteous. Certa Pro Representative was very professional and accomendating to personal requests. Showed up on time, cleaned up after themselves, did a great job! Very Professional and thorough.

1 of 1 users found this review helpful.

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Showing 1-10 of 14
  Page 1 of 2

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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