CertaPro Painters of Novi

4.22 |33 Verified Ratings
Write a Review

CertaPro Painters of Novi

4.22 | 33 Verified Ratings
Write a Review

734-222-9932

43422 West Oaks #264
Novi, MI 48377
 
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Profile
CertaPro Painters of Novi


Proven & trusted Experts in Painting

Your house is your most valuable investment because it’s more than just your house, it’s your home! We know that working with contractors can be challenging at best. We will work closely with you to minimize challenges with our by focusing on your needs, because painting is personal. CertaPro Painters is North America’s largest residential painting contractor because of our commitment to quality & dedication to customer service. We employ the best people, use the best materials, and tie it all together with a certainty service system which is second to none. We paint interiors & exteriors, residential & commercial, offices, condos, and more. In a world of uncertainty, how many painting companies can provide you a resume like this? CertaPro Painters has 400 locations across North America, with more than 200,000 satisfied customers on display every day. Call today for a free, no obligation estimate.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Farmington
  • Novi
  • West Bloomfield
  • Commerce Township
  • Milford
  • Bloomfield Hills
  • Brighton
  • Franklin
  • Wixom
  • New Hudson
  • Walled Lake
  • See All >

Services Offered

Painting

Areas of Expertise

  • Interior
  • Exterior
  • Residential
  • Commercial

Product Brands Used

  • Benjamin Moore & Co.
  • Pittsburgh Paints
  • The Sherwin-Williams Company
  • Sikkens

Quick Facts

Business Hours
Monday:
7:00 AM to 7:00 PM
Tuesday:
7:00 AM to 7:00 PM
Wednesday:
7:00 AM to 7:00 PM
Thursday:
7:00 AM to 7:00 PM
Friday:
7:00 AM to 7:00 PM
Saturday:
7:00 AM to 6:00 PM
Sunday:
7:00 AM to 6:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Warranty Description: All our contracts come with a 2 year written warranty
  • Credit Cards Accepted

Credentials

In Business Since: 2006
Memberships & Affiliations
  • National Paint and Coatings Association (NPCA)
  • Painting and Decorating Contractors of America (PDCA)
  • IREM, CAI
State Licensing
Trade: Builder Individual License
License #: 2101186204
Expiration: 05-31-2020
Trade: Builder Company
License #: 2102183021
Expiration: 05-31-2020
Awards
  • 98% Referal Rating
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

National & Local sponsor for Homes for Our Troops

How We Got Started

I chose to work in this industry because it was a natural fit for my gifts & abilities.

We started in this industry in 1992.

We describe our business as Up and coming

 

Photos
CertaPro Painters of Novi


My Work
3 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
CertaPro Painters of Novi

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 33
  Page 1 of 4
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0.5   |  07-09-2018
Review by Robert V. in Walled Lake, MI
Project: Paint, Varnish or Stain Interior Surfaces
I can't recommend CertaPro to anybody who is interested in anything but saving money. The price was right but the constant delays, missed areas of painting (didn't do two coats as outlined in the quote) and the owner's poor attitude to getting the job done and making the customer happy led me to calling corporate to get results.
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0.5   |  05-30-2018
They did not do what I asked I had to call on several occasions to have them fix the problems which were never completed.
Response by CertaPro Painters of Novi: Phil, we are truly sorry your experience was not to your satisfaction. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. We are so sorry we did not resolve the issue on the spot. That is our policy and we failed to stick to it. Internally, we are already investigating the matter and looking for ways to ensure this does not happen again. We are looking into this issue and hope to resolve it promptly and accurately.
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5.0   |  
Review by in Milford, MI
Response by CertaPro Painters of Novi: Hi Larry, thank you so much for your five-star review! We looked forward to completing your exterior painting project and look forward to quoting your porch areas.
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5.0   |  
Review by in Farmington, MI
Project: Paint, Varnish or Stain Interior Surfaces
They were timely and efficient.
Response by CertaPro Painters of Novi: Twila, thank you for your review! We are looking forward to quoting your next project this weekend!
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1.5   |  
Review by in Bingham Farms, MI
Project: Paint, Varnish or Stain Interior Surfaces
Company was mis represented to me. I was led to belive that corporate employees would be doing the work. Not true. No corporate employees, all of it is sub-contracted. Was told there were Certa Pro truck that would come, did n't happen. The job itself was misrepresented, the difference between rolled method and spray method was not explained, therefore I did not get the finish on my cabinets I was anticipating. They tried to charge me a 5% fee for using my credit card which is illegal, when I told them they better take off that charge or I was not paying. The bill was $8,000 for a finish on my kitchen cabinets I did not want. No, I would never use them again, and I am sorry I hired therm.
Response by CertaPro Painters of Novi: Debra, we are truly sorry your experience was not to your satisfaction. We love what we do and we want for every customer to have the best possible experience. As you can see on other reviews, we are known for taking ownership and caring deeply for our customers. Our crews all come to us with a history of painting experience. A process that is second-nature to one crew can be completely foreign to another. We have found that trying to change what has been practiced over years generally results in lower quality. While our sales team or your experience may indicate that one technique is preferably to another, we have chosen to guarantee only the result. The application process may differ slightly, but the result will be a first quality project with the number of coats and surfaces covered as contracted. In regards to the credit card payment, we do not charge customers to pay with a credit card. We offer a discount to them if they pay with cash or check. This is perfectly legal and is not in any way inappropriate. I wish that in your review that you would have complimented us for forgoing our policy to remove the discount when payment was made with a credit card. Again, we are aware that your experience was not up to par with your expectations and we would welcome another opportunity to serve you.
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4.0   |  
Review by in Brighton, MI
Project: Paint, Varnish or Stain Interior Surfaces
The guys were great. They listened to me and made sure I was happy. Ernie was very professional and friendly. Very easy to talk with. Would recommend to my friends
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4.5   |  
Review by in Brighton, MI
Project: Paint, Varnish or Stain Interior Surfaces
Would recommend CertaPro Painters without a doubt. From our initial meeting with Ernie who recommended specific paint finishes for bath, doors and bedroom walls to the efficient,clean and timely painting by Eduardo- We were impressed. I’m sure we could have gone so wear for a little cheaper- but this is a A1 operation. Our bedroom and master bath are beautiful. We look forward to future painting jobs with CertaPro Painters of Novi.
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5.0   |  
Review by in Brighton, MI
Extremely happy with the professionalism of the painters. Not only did they do the painting but they also replaced rotted boards where needed. I had damaged stucco replaced & they primed/painted it, caulked where needed & matched the existing color perfectly. Dave, the lead painter, informed me each day of the progress that was done & what was left to do. Not once did they leave anything on my lawn as they cleaned up everyday. I plan on hiring them again to paint a few rooms in my home. They are amazing!!
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5.0   |  
Review by in Walled Lake, MI
Project: Paint, Varnish or Stain Interior Surfaces
I was a little upset with their scheduling.
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5.0   |  
Have used them twice. Once for whole condo the other time for barn. Most excellent quality
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Showing 1-10 of 33
  Page 1 of 4

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What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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