CertaPro Painters of Glen Ellyn / Wheaton

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90% Recommended

7 Years In Business

Company Details

Contact

See Phone Number
551 Roosevelt Road, Suite 204
Glen Ellyn, IL 60137
glenellyn.certapro.com

Hours

  • Mon: 7:00 AM - 6:00 PM
  • Tue: 7:00 AM - 6:00 PM
  • Wed: 7:00 AM - 6:00 PM
  • Thu: 7:00 AM - 6:00 PM
  • Fri: 7:00 AM - 6:00 PM
  • Sat: 7:00 AM - 12:00 AM
  • Sun: 7:00 AM - 12:00 AM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Interior and Exterior Painting
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.4
    30 Verified Reviews
    • 5
      19
    • 4
      8
    • 3
      1
    • 2
      1
    • 1
      1

    Highly rated for

    Showing 1-10 of 30 reviews Showing 0 reviews
    4.0 Curtis R. Glen Ellyn, IL
    12/28/2017

    Professional and pleasant to work with.

    5.0 Craig D. Carol Stream, IL
    9/9/2017

    This team was awesome and really patient as we evaluated other painters. They came back when updated estimates were needed. Crew did a great job for us and we are very happy overall

    5/16/2017

    I had my first floor ceilings done with their brand of paint but a Ralph Lauren color. I wanted a faux for the dining room but he said he couldn't locate the guy. I said okay just paint all the ceilings the white then. It was still wet when they left. They missed painting around 3 light fixtures and the edge of one ceiling about 15 feet. The water spots in one area also show through the paint. If they had come out and taken care of it, I would have hired them again. I also had asked for a quote for my siding to be painted. It has been two weeks so I am writing this review instead. They were payed and obviously not coming back. I have tried calling the office phone and cell phone many times and it is always busy. Don't know if I am blocked or what but I can't get ahold of anyone. I will have to get some paint and get on a ladder at my senior age and fix it myself. Very stressed. I did leave an e-mail two weeks ago so I know they know about it.

    Response from Company:

    We tried to make every accommodation for this homeowner. We will never promise what we cannot deliver. She was informed at the time of the estimate that our faux finish/mural artist was in Russia for an exhibition of their work. Waiting was an option. We have tried contacting and left messages within those two weeks and even stopped by to correct these small issues. We have continued to reach out to her but she has not returned our calls. We want all of our customers to be satisfied and to have an extraordinary painting experience. An oil primer was used for the water spots and would have corrected the issue unless the leak continues and stains the ceiling. We hope to be able to make this right and hope for her cooperation in doing so.

    1.5 Heather F. Glen Ellyn, IL
    1/2/2017

    Over priced and below average quality work. Disorganized management and no response to our complaints. He did finally respond after a week.

    Response from Company:

    We appreciate your feedback. Painting over wall paper can be tricky and is the reason we suggested having us remove it instead of painting over it. We apologize for the communication delay and have made improvements so that this is handled in a timely manner. We are glad that we got the work completed to your satisfaction.

    5.0 Mitch O. Wheaton, IL
    9/3/2016

    Upfront and Honest. Quality work. Good and attentive communication.

    5.0 Geri P. Carol Stream, IL
    8/27/2016

    Very respectful, friendly, approachable. agreeable. Very happy with results.

    4.0 Craig S. Wheaton, IL
    11/16/2015

    Initial miscommunication between mgt and first crew started project off on the wrong foot. Crew was replaced and project went smooth from then on.

    5.0 James S. Carol Stream, IL
    10/9/2015

    This was the easiest thing we have had done to the House in a long time, and the job was done perfectly!

    3.5 Alissa K. Wheaton, IL
    9/15/2015

    We hired Certa to paint the entire downstairs of our new home. Overall the work completed was very nice however since living in the space we have found the shortcuts the crew took which is disappointing for the cost of the project. For example, we had several bookshelves painted and the crew did not move the shelving to paint. As a result we can never readjust the shelving. There are other small items too but If this had not occurred we would rate them close to 5 stars as our walls are beautiful and paint edging work is very good. Ron's crew is very gracious and respectful of space, a good group of folks-

    Showing 1-10 of 30 results Showing 0 of 0 results
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    Photos

    Exterior Painting

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