Craig's Custom Construction, Inc.

3.39 | 3 Verified Ratings
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440-832-0120

792 West Bagley Road
Berea, OH 44017
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Profile
Craig's Custom Construction, Inc.


At Craig's Custom Construction, Inc., we pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Service Area

  • Cleveland
  • Akron
  • Toledo
  • Canton
  • Youngstown
  • Mansfield
  • Warren
  • Euclid
  • Willoughby
  • Lorain
  • North Canton
  • Elyria
  • Cuyahoga Falls
  • Newark
  • Massillon
  • Kent
  • Medina
  • Hudson
  • Cambridge
  • Mentor
  • Vermilion
  • Strongsville
  • Macedonia
  • Steubenville
  • Marion
  • Eastlake
  • Sandusky
  • North Ridgeville
  • Northfield
  • Perrysburg
  • Wadsworth
  • Oregon
  • Willard
  • Chagrin Falls
  • Bowling Green
  • Ashtabula
  • Middlefield
  • Stow
  • Millersburg
  • Independence
  • Brook Park
  • Etna
  • East Springfield
  • Berea
  • Conneaut
  • Prospect
  • Westlake
  • Orangeville
  • Streetsboro
  • Madison
  • East Canton
  • Avon Lake
  • Wooster
  • Alexandria
  • Broadview Heights
  • Louisville
  • Salem
  • Painesville
  • Avon
  • Brunswick
  • Lakewood
  • Solon
  • Ashley
  • Lodi
  • Tallmadge
  • Galena
  • Fresno
  • Chardon
  • Perry
  • Granville
  • Edison
  • North Lima
  • Niles
  • Strasburg
  • Howard
  • Barberton
  • Walnut Creek
  • Sunbury
  • North Royalton
  • Alliance
  • Wayne
  • Newbury
  • Beachwood
  • Ravenna
  • Johnstown
  • Marengo
  • Rocky River
  • Girard
  • Dover
  • New Athens
  • Brecksville
  • Heath
  • Bedford
  • Fostoria
  • Tiffin
  • Columbiana
  • Oberlin
  • Twinsburg
  • Brookfield
  • North Olmsted
  • See All >

Services Offered

Flooring & Carpet
  • Wood Flooring Install - For Business
  • Laminate Wood / Stone Floor Install - For Business
  • Vinyl or Linoleum Sheet Floor or Tile Install - For Business
Tile
  • Natural Stone Tile Install - For Business
  • Ceramic & Porcelain Tile Install - For Business

Areas of Expertise

  • Flooring
  • Epoxy Coatings
  • Tile

Quick Facts

Business Hours
(Please call to confirm)
  • Commercial
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2015
Screening
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Ratings & Reviews
Craig's Custom Construction, Inc.

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1.5   |  
A spot was left "un-cured" and sticky. In spite of numerous attempts to give Craig the opportunity to rectify the situation, we were disappointed that he never made good on the job.
Response by Craig's Custom Construction, Inc.: ( consumer name withheld per their request) originally contacted my company in the Fall of 2015 to look at their basement for epoxy coating. On the initial look they had an obvious and serious moisture issue in their basement (i.e., deteriorating concrete, spalding concrete, missing tiles and a white chalky film on top of the tiles indicating a sure sign of moisture vapor emissions). Our original proposal stated removing the basement tile, prepping the concrete surface, installing a moisture barrier coating (5yr mfg. warranty) & installing epoxy coating. contacted my company in the Summer of 2016 & decided to move forward but wanted to leave the basement tile down and opt out of the moisture barrier coating in an attempt to save money. They were informed numerous times that without doing the moisture barrier coating; my company could not guarantee the job. Mr. Krug responded he was fully aware that it would be a risk but wanted to spend the least amount of money because he was selling the house. ( consumer name withheld per their request) scheduled the job 1 week prior to listing their home with ( consumer name withheld per their request). Our company completed the job and a week later; ( consumer name withheld per their request) called us because he had an "un-cured" sticky spot. We scheduled a time to visit the home. The spot ( consumer name withheld per their request) was referring to was a direct result of moisture attacking the bond line. There were several areas where the finish coat should've been clear but was cloudy; again because the moisture was attacking the bond line. I again reiterated to ( consumer name withheld per their request) that there is no warranty against moisture because they opted out of it. I had them refer to their final invoice which states there is no warranty against moisture. A very irate ( consumer name withheld per their request) said to me so the only way to fix this issue is to demo the basement floor and put a moisture barrier coating down. I responded yes. In conclusion, when a contractor recommends something it isn't because we want extra money. It is because we want the job to be completed the proper way so the customer gets what they are paying for. Some contractors still have integrity....I wish more homeowners did. Our company will no longer be completing any jobs unless the customer goes with our full recommendations....lesson learned. In summary, ( consumer name withheld per their request) attempted to put a band aid on a bad basement and passed the buck off to the new homeowners but it backfired. This all could have been avoided had. ( consumer name withheld per their request) spent the additional $1500.00.

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5.0   |  
versatile contractor with a quality product. His experience and familiarity with the available coatings opened up many custom options that others do not offer
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4.5   |  
Floor looks much better. There are a few small sports that did not get completely covered.
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