Critter & Pest Defense, LLC

4.65 |53 Verified Ratings
Write a Review

Critter & Pest Defense, LLC

4.65 | 53 Verified Ratings
Write a Review

407-373-4515

3689 Rock Springs Road
Apopka, FL 32712
Share
Your use of our services is governed by our Terms & Conditions

Profile
Critter & Pest Defense, LLC


We are an experienced, educated and professional team. Our company staffs professionals with the experience and education to serve you in the best way possible, eliminating all pest and critter challenges you may face. Every job is performed by a certified pest control operator working side by side with a technician. We focus on being environmentally safe and all treatments we use are child and pet friendly.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Orlando
  • Clermont
  • Winter Park
  • Altamonte Springs
  • Longwood
  • Apopka
  • Eustis
  • Sanford
  • Winter Garden
  • Casselberry
  • Lake Mary
  • Maitland
  • Oakland
  • Winter Springs
  • Mount Dora
  • Plymouth
  • Ocoee
  • Clarcona
  • Mid Florida
  • Sorrento
  • Windermere
  • Zellwood
  • Lake Monroe
  • Tangerine
  • Grand Island
  • Gotha
  • Tavares
  • See All >

Services Offered

Lawn & Garden Care
  • Fertilize or Treat a Lawn
Pest Control
  • Rodent Control
  • Bug & Insect Control
  • Birds & Bats Control
  • Termite Control
  • Small Animal Control
  • Mosquito Control

Areas of Expertise

  • Pest Control - Rodents
  • Pest Control - Small Animals

Product Brands Used

  • Termidor for Termites

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Warranty Description: All of our critter work is under warranty

Credentials

In Business Since: 2007
Memberships & Affiliations
  • BBB
  • Apopka Chamber of Commerce
State Licensing
Trade: Pest Control Company
License #: JB243728
Expiration: 03-31-2019
Trade: Pest Control
License #: JF167415
Expiration: 06-01-2019
Insurance
Type: General Liability
Amount: $0
Expiration: 03-01-2020
Type: Worker's Compensation
Amount: $0
Expiration: 03-01-2020
Awards
  • Best Pest Control in Orlando 2017 by Expertise
  • A rated on BBB
  • A rated on Angie's List
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Just Serve community

Volunteer at our community Church

Apopka Chamber of Commerce

East Lake Chamber of Commerce

Lady Lake Chamber of Commerce

How We Got Started

I chose to work in this industry because I moved to Florida in 2005 and started working in the Pest Control/Home Exclusion industry and right away loved the opportunity it offered for me and my family. Each day is different I am able to work with people on a daily basis and I enjoy offering great customer service. .

We started in this industry in 2005.

We describe our business as Family owned and operated

 

Photos
Critter & Pest Defense, LLC


My Work
1 Projects
Save 80% on your 7th service Save 80%
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Critter & Pest Defense, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 53
  Page 1 of 6
Sort by newest   Date ▼   Rating  
0.5   |  03-06-2019
Review by Mike C. in Clermont, FL
Mistake after mistake after mistake. This company was hired to fertilize my lawn and they didnt appear and didnt call to reschedule. Very unprofessional. Then they machine gun voicemails while Im at work trying to keep my business. So they offer me a nice discount to keep my business and I decide to give them a second chance, but of course they charge me the full price and no discount was given.
Response by Critter & Pest Defense, LLC: Thank you for your review. I do have to respond to this as it is not totally true. Yes, there was an issue with your initial appointment. Yes, I did call you once on Monday morning to speak with you and I left a voicemail for you to call. Stephanie also did try to call you. There were 2 voicemails left on your phone Monday morning. There was a mistake in your billing, however, when Zach called to inform me of what was going on I worked diligently to correct the MISTAKE. I spoke with Zach and emailed him the refund slips and the invoice. The hard copies are in the mail. You proceeded to contact the owner and cuss at him. You have told us that you do not want any of our employees on your property and we have canceled your service per your request. We tried to work with you to correct our mistake. I am sorry that you are not happy. We tried our best to correct the mistake and make you happy. Thank you Margaret Money Office Manager
Was this review helpful?  
4.5   |  
Review by in Orlando, FL
We had a very nice lawn care expert. He was friendly and helped us change our order because a mistake was made in our order. It was just a silly misunderstanding between the intake order taker and me. I am waiting for the flea and tick care now.
Response by Critter & Pest Defense, LLC: Hi Angel, Thank you for your review. I have tried looking you up and unfortunately I believe you may have written this review on the wrong company. We appreciate the 4.5 stars but I want to make sure that you left this on the correct company. Please let me know if I can do anything for you. Have a super day! Margaret M. Office Manager
Was this review helpful?  
5.0   |  
Review by in Apopka, FL
Response by Critter & Pest Defense, LLC: Thank you so much for your review. We really appreciate your business. Welcome to the CPD family!
Was this review helpful?  
5.0   |  
Review by in Mount Dora, FL
Dru was very polite and explained alot about ant problem.
Response by Critter & Pest Defense, LLC: Thank you so much for your review. We strive for excellent customer service. We appreciate your business.
Was this review helpful?  
5.0   |  
Review by in Kissimmee, FL
Response by Critter & Pest Defense, LLC: Thank you Victor for your review. We appreciate your business!!!
Was this review helpful?  
4.0   |  
Review by in Orlando, FL
He is knowledgeable and helpful. He was willing to work around my schedule.
Response by Critter & Pest Defense, LLC: Thank you so much for your review. We strive to give the best service possible. We really appreciate you taking time out of your busy day to give us a review.
Was this review helpful?  
5.0   |  
Review by in Orlando, FL
Great service, and got rid of our fly problem same day!
Response by Critter & Pest Defense, LLC: Thank you Amber for your kind review. We appreciate it!
Was this review helpful?  
4.5   |  
Review by in Ocoee, FL
Critter & Pest Defense came to assess an ant and roach infestation. They provided an excellent background and details to their findings. They gave me a variety of options to mitigate the infestation and were very thorough about any questions asked. The only reason I’ve given a 4.5 rating is because they somehow lost my paperwork after the initial inspection done a week prior. They eventually found it and all was good. Would highly recommend for pest control.
Response by Critter & Pest Defense, LLC: Thank you so much for the kind review. We appreciate your business.
Was this review helpful?  
4.5   |  
Review by in Eustis, FL
They sent a very clean, polite employee, Ben. Ben appeared to be very careful in his application of chemicals inside and outside. Responded well to specific bug issue which was basis for call. Only time will tell if treatments are as effective as stated by company.
Response by Critter & Pest Defense, LLC: Thank you so much for your review. We appreciate all of your kind words!
Was this review helpful?  
5.0   |  
Review by in Apopka, FL
Response by Critter & Pest Defense, LLC: Thank you for taking the time to complete a review. We thank you for your business and look forward to keeping you as a valued customer!
Was this review helpful?  
Showing 1-10 of 53
  Page 1 of 6

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required