Crystal Clear Water Purification, Inc.

4.57 |67 Verified Ratings
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Crystal Clear Water Purification, Inc.

4.57 | 67 Verified Ratings

239-201-2074

4940 Bayline Drive
North Fort Myers, FL 33917
 
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Profile
Crystal Clear Water Purification, Inc.


We fix bad water! We are able to repair well pumps, fix chlorine taste and odors, and we are able to drill new wells, install new pumps, plus we use top of the line manufacturers. We service the South West Florida from Naples to North Port.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Fort Myers
  • Naples
  • Port Charlotte
  • Cape Coral
  • Lehigh Acres
  • Punta Gorda
  • North Port
  • Bonita Springs
  • Venice
  • North Fort Myers
  • Englewood
  • Labelle
  • Fort Myers Beach
  • Immokalee
  • Estero
  • Pineland
  • Sanibel
  • Alva
  • Saint James City
  • Bokeelia
  • See All >

Services Offered

Septic Tanks & Wells
  • Well Pump Install
  • Well Pump Repair
Water Treatment System
  • Water Treatment & Purification Install
  • Water Treatment & Purification Repair

Areas of Expertise

  • Water Purification & Treatment
  • Well Pumps
  • Well Drilling
  • Whole House Reverse Osmosis Systems
  • Water Softeners

Product Brands Used

  • We Manfacture Our Own CCW. So we can pass the savings on to you.

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1985
Memberships & Affiliations
  • Water Quality Associations
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
Awards
  • BBB top rated
  • Angies LIst Top Rated
  • Over 2000 online reviews
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Give monthly giveaways of water systems to our customers.

How We Got Started

We started in this industry in 1999.

We describe our business as Family owned and operated

 

Photos
Crystal Clear Water Purification, Inc.


My Work
1 Projects
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Ratings & Reviews
Crystal Clear Water Purification, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 67
  Page 1 of 7
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5.0   |  
Review by in North Port, FL
Response by Crystal Clear Water Purification, Inc.: Hello Mike, Thank you for taking the time to shoot us 5 stars!
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5.0   |  
This company installed a new reverse osmosis system for us. They were professional, efficient, and polite - clean, too! I highly recommend this company.
Response by Crystal Clear Water Purification, Inc.: Hello Stephen, Thank you for shooting us 5 stars! We are glad to be able to give you professional and efficient service. We appreciate the recommendation!
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5.0   |  
They were fantastic helful knew what they were doing and gave honest options
Response by Crystal Clear Water Purification, Inc.: Hello Tara, We here at Crystal Clear Water would like to thank you for taking the time to give us feedback online. Creating a positive experiences is very important to our business. Water treatment is a necessity, so honesty is very important!
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5.0   |  
Review by in North Port, FL
Nice and courteous.
Response by Crystal Clear Water Purification, Inc.: Hello Steven, We appreciate you taking the time to post a review for our company. We all love what we do and I think it shows in our work. Please don't hesitate to give us a call wen you need assistance with your water needs.
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5.0   |  
Review by in Punta Gorda, FL
They came out were very professional and completed the work in a couple of hours,I love my new water system. I would highly recommend this company.
Response by Crystal Clear Water Purification, Inc.: Hello Sharyn, We appreciate you taking the time to write a review letting everyone know that you are enjoying your new system! Andrew, Tim and Dalles will be thrilled to hear that you are happy with their work they did. We will see you in August for your monthly maintenance.
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5.0   |  
They were professional and on time. Very helpful.
Response by Crystal Clear Water Purification, Inc.: Hello Greg, Thank you for taking the time to write out a review for us. We appreciate that you have chose us to help you out with your water needs.
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4.0   |  
There rental agreement is not good
Response by Crystal Clear Water Purification, Inc.: Hello Jean, I am glad that we were able to touch base in regards to your rental agreement. It was good to hear that you were able to contact the office and have the changes made that you wanted before I called you. Please don't hesitate to contact the office if you ever have any other questions or concerns!
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0.5   |  05-31-2018
Review by Sandra F. in Fort Myers, FL
Customer service is poor. I asked them to call before coming to my house to start, tech called after starting and there was a problem. Was double the estimate. Estimates are odd written communications instead of itemized. Had to call and ask for itemized invoice WILL NOT USE AGAIN!!
Response by Crystal Clear Water Purification, Inc.: Hello Sandra, we are disappointed that you feel so negative with your experience with us. As Dave explained on the phone with you today, we do have on record that the technician attempted to call you before he got to your home as well as the office tried twice and left a voicemail. Unfortunately, no one was able to connect with you before they arrived... Now for the issue with the price; We did explain to you that the first hour of labor with the machine would be one price. If we ran into trouble, then it would be more money and we would have to charge it per hour. Unfortunately, the rain came and your yard was flooded when we went there. So our technicians had to work around the rain. We can't do anything about the weather and unfortunately this made another 2 hours extra work for the technicians. They worked diligently to make sure that all the mud and water would not go into your well. We did everything that we could and saved you from having to spend $4,000.00 from drilling a new well since your well broke. We explained this to you at the beginning and told you that it would be more money if we did the job today because of the rain. I'm sorry you are feeling conflicted, but on the bright side, we saved you a lot of money. We believe that you should take that into consideration as well as the extra work that the technicians had to do. Dave tried to speak with you on the phone in regards to all of this, but unfortunately you were not willing to participate in the conversation. An example of this was hanging up on him twice. At this point, since you were not willing to cooperate, there is no longer anything that we can do to make this better even though we were willing to try. If you ever change your mind and are willing to let us rectify the situation, you know our phone number. Have a lovely day!
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3.5   |  
Review by in Lehigh Acres, FL
Tech didnt show up during the expected window but he did call to let me know he would be a little late so it was fine.He came and did a great job,he was very nice and explained things to me.I've hired this company several times before and would hire again.
Response by Crystal Clear Water Purification, Inc.: Nikeida, our team member that serviced your equipment was Rocco. We are happy to hear that he communicated that he was running behind which on occasion does happen due to unexpected finds at a job! Rocco is a valued part of our team and I will pass along the compliment which will be much appreciated! Thank you for your continued business and we look forward to changing that 3.5 stars to 5 stars!!
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5.0   |  
They did an amazing job with the estimate Dan was professional and tested our well water which was free with the estimate! We decided to get RO for the whole house and getting set up with a financing plan was quick and easy. They are installing out system now, and it is less then 24 hours later! Quick and efficient service. Dan is not a sells person he really helped us decide what was best for our home and lifestyle! We are going to keep them for servicing the RO system monthly as well which is very affordable! I never have to pick up a 40lb bag of salt again! Thanks crystal clear!
Response by Crystal Clear Water Purification, Inc.: Hello Carrie! We are ecstatic to hear about your great experience with us! Our commitment to have a knowledgeable fully trained staff and quality products, puts us second to none and we are glad you decided to use Crystal Clear Water for your water system! Our whole home reverse osmosis system will not only provide you with clean, crystal clear water ;) But will provide a plethora of benefits that you will be able to enjoy for years to come! We very much appreciate you taking the time to write such a great review and look forward to continuing to provide great service!
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Showing 1-10 of 67
  Page 1 of 7

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