Custom Fence Design, LLC

4.63 | 58 Verified Ratings
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860-598-9618

376 Shore Road
Old Lyme, CT 06371
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Custom Fence Design, LLC


Custom Fence Design, LLC, is your answer to true value & service. We cater to those who demand the highest quality and we offer nothing less. We have built a solid reputation in the community for our outstanding attention to detail and superior customer service. Regardless of your project, we will offer the best possible solution with out breaking the bank. We do not have unhappy customers! Give us a call today for a free estimate!

Achievements

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Service Area

  • Mystic
  • Essex
  • Salem
  • Hadlyme
  • East Lyme
  • New London
  • Clinton
  • Killingworth
  • East Haddam
  • Ivoryton
  • South Lyme
  • Madison
  • Waterford
  • Niantic
  • Stonington
  • Centerbrook
  • Old Lyme
  • Westbrook
  • Chester
  • Old Saybrook
  • Oakdale
  • See All >

Services Offered

Fences
  • Chain Link Fence Install
  • Aluminum or Steel Fence Install
  • Wood Fence Install
  • Vinyl or PVC Fence Install

Areas of Expertise

  • Fencing

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2003
State Licensing
Trade: Home Improvement
License #: HIC.0630087
Expiration: 11-30-2019
Screening
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Ratings & Reviews
Custom Fence Design, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 58
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0.5   |  09-07-2018
Review by Danielle G. in Lock Haven, PA
The contractors which worked for this company were great - however, the owner of Custom Fence will not return phone calls on our problem with one of the gates. He continues to be unresponsive and we paid over $13,000 dollars for the fence! Our next steps are legal and BBB. This contractor will not stand behind his warranty or his word. Do not use this company!
Response by Custom Fence Design, LLC: The bottom line here is Daniel would like me to forget he owes me $1500 and adjust his gates at my cost as well. I consider myself an expert in containing dogs and advise all of my potential customers on how and why I would do certain fencing depending on the breed. In Mr. Slenkamps case I advised against the split rail fence unless he added a bottom rail to support the wire in the middle, but he chose not to. Prior to the completion of the fence his dog escaped as I had warned he would. Mr. Slenkamp called me complaining about the dog escaping and insisted that I do the extra work at no additional cost. When I refused he swore at me and it was downhill after that. Ordinary I would have taken care of any issues immediately but under the circumstances, I can not justify my putting more of my time and money into his project.
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4.5   |  
Robert was responsive to questions and kept us updated on delivery status. That alone is refreshing. The fence is beautiful and I would definitely recommend this company.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Niantic, CT
Dave and his crew had the unenviable task of ripping out 120 feet of old and rotting 6' tall fencing, including the concrete-bases for the posts that were intertwined in tree roots. The installation was the new fence was difficult as well as those same roots, rocks and ledge presented many challenges. Result? A brand new backyard area with a lovely cedar fence surrounding it - the adjoining neighbors were delighted as well. Thanks Dave and crew!

1 of 1 users found this review helpful.

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3.0   |  
Review by in Niantic, CT
Quoted much higher than competitors in the area. Would recommend others.
Response by Custom Fence Design, LLC: I spoke to John, and he says he did not put this review and added we came right out and the job is great. John added that he will be contacting the Home Advisor to correct.
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5.0   |  
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5.0   |  
Great customer service, consultative approach. Fast response. very transparent.
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5.0   |  
Review by in Haddam, CT
We needed a dog run built incorporating an existing deck, which would require both chain link as well as a new wood gate and trellis on the deck to contain our two small dogs. As a dog owner himself, David Henderson was extremely helpful in planning the fencing to ensure our inquisitive and mischievous dogs would be safe. David and his crew were polite, hardworking (despite the high heat and humidity), and ensured the job was finished expertly to meet our needs.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Old Saybrook, CT
Project: Install a Chain Link Fence - For Business
Finished project was great.....
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5.0   |  
Review by in Madison, CT
The fence is great! They installed it when they said they would. There were some problems when it was first installed but Dave said he would "make it right" and he did.
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5.0   |  
Review by in Uncasville, CT
They showed up and started installing my fence as arranged. they are very courteous and prof. They worked very clean with concern for maintaining a neat and clean work site. Custom Fence Design just completed installation of my fence and they did an outstanding job with a lot of attention to detail. They worked clean and cleaned up all debris even the excess dirt and stones left after digging the post holes. I am 100% satisfied with the final product.

1 of 1 users found this review helpful.

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Showing 1-10 of 58
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  2. Verify Insurance
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  3. Verification of State Business Filings
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