Custom Plumbing Services, Inc.

4.47 | 39 Verified Ratings
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Custom Plumbing Services, Inc.

4.47 | 39 Verified Ratings
Write a Review


9511 Brown Lane
Austin, TX 78754
Your use of our services is governed by our Terms & Conditions

Custom Plumbing Services, Inc.

We take great pride in the experience, expertise, quality, and customer service that we provide to meet our customers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Austin
  • Round Rock
  • Pflugerville

Services Offered

  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Gas Piping
  • Shower Install or Replace
  • Tankless Water Heater Install
  • Tankless Water Heater Repair
  • Sewer Main Install or Replace

Areas of Expertise

  • Sewer Main - Install, Replace or Repair
  • Water Heater - Install, Replace or Repair
  • Tankless Water Heater - Install, Replace or Repair
  • Faucets, Fixtures and Pipes - Repair or Replace

Product Brands Used

  • Delta
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Kohler
  • Moen
  • Rheem
  • Navien, Rinnai, Wardflex, A.O. Smith, State, Gerber, Uponor

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted


In Business Since: 1969
Memberships & Affiliations
  • Plumbing-Heating-Cooling-Contractors Association
State Licensing
Trade: Master Plumber
License #: 5587
Expiration: 05-31-2018
Green Certifications
  • NARI - National Association of The Remodeling Industry
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Sponsor for Concordia High School

Member Austin Disaster Relief Network

Supporter of Lutheran School Association of Greater Austin

past :Assisted in area disaster relief

How We Got Started

I chose to work in this industry because My grandfather and father were in construction. Dad started the business..

We started in this industry in 1969.

We describe our business as Family owned and operated

Reason Plumbing is an important industry?

Secures the health and safety of our nation in pure drinking water and sanitary waste disposal.

Save 5% on 1000.00 or less (not including remodels) Save 5%
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Ratings & Reviews
Custom Plumbing Services, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 39
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5.0   |  
on time showed
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5.0   |  
Review by in Austin, TX
They did a great and fast job. They also followed up to make sure I was satisfied.
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4.5   |  
Review by
Project: Install or Replace a Water Heater
I would hire again, for sure.
5.0   |  
Review by in Austin, TX
Completed work in a timely manner and very professional. Great rates
Was this review helpful?  
4.83   |  
Review by in Round Rock, TX
They were first to contact me the morning of my request. Very quick and good customer service feedback on my issues. I was very pleased.
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4.67   |  
Review by in Round Rock, TX
Was able to get work done same day.
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5.0   |  
Review by in Austin, TX
After looking at what was needed, they did an excellent job of doing what was needed without boring holes in my walls.
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2.83   |  
I was not positive going into this project because the City said that it had to be done. So it is not right to take it out on Custom. They were the second lowest price. It passed the City inspection so they must have done a good job. However, the backfilling was horrible and it will take me a few more weeks to get it to be even passible, However the owner personaly came by and helped me redistribute the fill and it looks much better. He took a personal intrest and that is very important to me.
Response by Custom Plumbing Services, Inc.: Talked to customer and after a heavy rain she experienced some movement in her topsoil where the trenching had been backfilled.We are going out to reposition the topsoil.
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5.0   |  
Review by in Austin, TX
I had a tough old electric attic water heater replacement. The guys did a great job and stuck to their very reasonable quote. Will not hesitate to use them in the future.
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4.67   |  
Review by in Austin, TX
Responsive, professional, and got the job done very quickly!
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Showing 1-10 of 39
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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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