DVC Services

Great service and very fair and thorough

On time, thorough explanation

They are not punctual and do not live up to the promised day and time of service. The problem with our appliance was not solved. We did not get our money worth.

very helpful

Ive called them, i wish they return my call and fix my refrigerator. I've heard from no one and that really irritates me. Im a really reasonable guy and I'm getting no response besides their answering service.

**Mr. Appliance** seemed to forget about my scheduled 9am appointment to fix the leak in my dishwasher. When a tech did not show, I called the company to ask about my appt. The owner scrambled and got someone out to my home after lunch. The tech was not at all friendly or apologetic for missing my morning appt, he just walked right in made a beeline for the kitchen. After about 20 min, he said he ran the dishwasher 5 times and could not find anything wrong and that it did not leak when he ran his test 5 times. He charged me $90 for the diagnostic test and promptly left. I ran the dishwasher immediately after he left and it started LEAKING! I called the company back and the tech returned. He discovered the gasket cover was loose so he tightened it, then turned around and charged me another $45! Honestly, for the inconvenience I was put through, you would hope the tech would just TELL me to tighten the cover myself (literally as simple as twisting a bottle cap!) and save me the extra $45. I won?t be using this company again!

Explained everything as he went along, so I could avoid the problem in the future. Gave me options, so I could decide what I wanted to have done.

lots of problems with propane hookup. 3 trips to home depot! got the job done.

Excellent service