Dallas Bath and Glass, Inc.

4.66 |123 Verified Ratings
Write a Review

Dallas Bath and Glass, Inc.

4.66 | 123 Verified Ratings
Write a Review

972-524-1429

PO Box 2138
Rockwall, TX 75087
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Profile
Dallas Bath and Glass, Inc.


Provider of new shower glass, mirrors, and commercial glass solutions.

"We pride ourselves on customer satisfaction." Dallas Bath and Glass, Inc is a leader in the Dallas Fort Worth area for professionally installed shower glass, mirrors, and commercial glass solutions. Located at the same address for over 15 years, we provide stability you're looking for in a company with a proven track record. Fast, friendly and professional service representatives provide quality customer service from your first call through installation. We will be available for any warranty issues, follow up questions or service needed down the road. Dallas Bath and Glass provides residential and commercial glass solutions, frameless shower glass, mirrors, storefront window glass, and glass entry systems.

Achievements

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Service Area

  • Dallas
  • Garland
  • Plano
  • Mesquite
  • Richardson
  • Carrollton
  • Fate
  • Greenville
  • Rowlett
  • McKinney
  • Frisco
  • Balch Springs
  • Rockwall
  • Allen
  • Terrell
  • Quinlan
  • Melissa
  • Celeste
  • Sachse
  • Farmersville
  • Seagoville
  • Wylie
  • Princeton
  • Prosper
  • The Colony
  • Lewisville
  • Forney
  • Anna
  • Addison
  • Royse City
  • Sunnyvale
  • Crandall
  • Irving
  • See All >

Services Offered

Glass & Mirrors
  • Glass Shower Door or Enclosure Install

Areas of Expertise

  • Frameless shower doors, frameless shower enclosures, custom mirror installation and removal
  • No shower door repair
  • commercial glass solutions, store fronts, commercial door entry systems, commercial office glass solutions
  • custom mirrors, and custom cut table top glass
  • new window and replacement window solutions residential and commercial

Product Brands Used

  • US Aluminum

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1996
Memberships & Affiliations
  • Texas Glass Association Member
Screening
HomeAdvisor Screened. View Details

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Business Overview

Community Involvement

Fellowship Church of Forney, children's worship service

Forney Soccer Association volunteer coaching for over 10 years

Forney Youth Baseball, and Forney high school baseball Booster Club

North Forney and Forney Jack Rabbit soccer booster

Forney youth programs

How We Got Started

I chose to work in this industry because I enjoy assisting customers and contractors, and seeing a well installed final product..

We started in this industry in 1995.

We describe our business as Family owned and operated

Why choose Dallas Bath and Glass, Inc?

Proven leader in Glass solutions, with over 500 installations per year. we get it done!

 

Photos
Dallas Bath and Glass, Inc.


My Work
4 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Dallas Bath and Glass, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 123
  Page 1 of 13
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5.0   |  
On-time, professional, knowledgeable, friendly, communicated well, priced fairly and cleaned up when they left. Would use them again.
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5.0   |  
This company was so easy to work with! Everyone I had contact with was very kind and answered a million questions I had! The price couldn t be beat and the install was effortless and it is beautiful!
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0.5   |  12-06-2019
Review by Elizabeth T. in Richardson, TX
Bathtub to shower conversion - Bad experience. The shower floor that was tiled had a wave effect to it, their answer was to just tile over it. Unacceptable. Finally, they sent a tile layer out to rip it all out and completely re-tile the shower floor. The end result did meet with my approval. The drain, however, was not moved to the center of the shower as I was told it would be, the reason they gave me was your bathe dogs in this shower. Made zero sense. Cutouts for holding shampoo, etc. were warped and had to be redone. End result is a slope that everything slides off. Three, or four times per shower I am picking bottles off the shower floor. Warp still visible. Substantial dip in the main wall, tile had to be ripped out and redone, dip is still there and all the walls are different heights now. First time using shower, shower column flew out of the wall and is now bent. Plumbing not secured behind the wall and shook violently when running other appliances that use water. Had to hire someone else to come in and cut through the closet wall to get to the plumbing to secure it. The new shower valve I purchased they tried to install and broke a screw off inside and then tried to hide it by securing the handle on with mastic. Came right off in my hand. They subsequently came out with a new valve but could not figure out the correct position for hot and cold. Finally, after 3 attempts I asked them to leave and hired someone else who resolved the issue in 2 minutes. Shower curb is two inches too short, meaning if the plumbing ever backs up, my bathroom will flood. What really chaps me the most is they knew they were doing crummy work and tried to push it through anyway. They took my money and ran, and the owner does not care enough to even make good on this. He is in hiding would not recommend Dallas bath and glass Now the owner is saying they only provided the glass, which is false It appears to be a way around owning up to the disaster I am left with. Now water leaks out all over the bathroom floor and they will not return my calls or e-mail Time to sue.
Response by Dallas Bath and Glass, Inc.: Response to review and comments by Elizabeth Tunnell You signed two contracts for services, first was from Buildu.com, LLC for Shower Remodel. Second was from Dallas Bath and Glass, Inc. I have interest in both of these Companies. Your emails admitted Shower Glass Enclosure installed by Dallas Bath and Glass, Inc was installed satisfactory. But you still refuse pay your invoice of $600.00 My records reflect the following dates: Buildu.com invoice dated 12/29/2014 amount of $4650.00 after adjustments. Job started sometime in January of 2015, and completed soon after. My records show we communicated with on the following dates beginning from your first email requesting us to return for warranty issues dated January 18, 2015 January 19, 2015 responded to your email, and returned to your home no less than 4 times working on your concerns. Some of which were not included in the scope of work. Each time you told my guys you were satisfied. I have also responded to your formal complaint with the North Texas BBB, 6/17/2015,6/19/2015,06/30/2015,07/1/2015, 07/11/2015: I agreed to Arbitration and to accept 100% of recommendations by Arbitration Board, you refused go to Arbitration meeting!. BBB closed the case on 07/28/2015 On 12/2019 You contacted my office and spoke to Whitney, giving her false name in an attempt to have us come to your home. I sent email dated 12/6/2019 Stating you declined the Arbitration over 5 years ago. I also sent you email about 2 weeks ago requesting good day and time to contact you to discuss a possible resolve, with no response from you. Elizabeth, I'm truly sorry you are still not satisfied, I'm not certain what more I can do or offer that has not been offered and/or suggested. Respectfully, George Martin Dallas Bath and Glass, Inc
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5.0   |  
They were great. Very professional and friendly
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5.0   |  
Did a great job. Exactly what I asked for. Great communication and timely service.
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5.0   |  
They took very good care of me and very timely.
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5.0   |  
Review by in Allen, TX
Their hardware was better
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5.0   |  
Review by in Forney, TX
My experience with this company was awesome from start to finish.
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4.5   |  
Great value for the price.
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4.5   |  
Review by in Lavon, TX
Project: Install or Replace a Shower Door or Enclosure
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Showing 1-10 of 123
  Page 1 of 13

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