- Residential Work
- Commercial Work

HomeAdvisor Screened & Approved
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Learn about our screening process30 Years In Business
Company Details
- Verified Licenses
- Bilingual
- Veteran Owned
Hours
- Mon: 7:00 AM - 5:00 PM
- Tue: 7:00 AM - 5:00 PM
- Wed: 7:00 AM - 5:00 PM
- Thu: 7:00 AM - 5:00 PM
- Fri: 7:00 AM - 5:00 PM
- Sat: 7:00 AM - 5:00 PM
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Custom deck building
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewHired for patio enclosure so deck experience may be different. They made some basic construction mistakes that I had to point out. For example no gasket between frame and bluestone base, no water proofing of window sills, left upper edge of windows unsecured to frame, etc. They did address all of the issues when it was pointed out to them but unless you are knowledgeable and vigilant these minor mistakes could result in very costly repairs down the road. The work took 3 months with a lot of unnecessary delays. For example windows and door left sitting on my patio for a week before installing it. Then they came for half a day and left the door another week. Knowing they were a small business I paid for the windows/door and material upfront, about 50%, which was probably a mistake on my part. In the end the enclosure did end up being very well done and after a few months there have been no issues. I would not recommend Murray unless you are willing to micromanage your project.
Larry, We would like to thank you very much for your feed back we are so truly grateful you took the time to express your thoughts to us. We understand your disappointment with the project process as we share the same feelings when projects do not go as initially planned. The custom windows, which were delayed by the manufacturer and were beyond our control in terms of timing. The ripple effect does make it's impact in this case. During the window wait, we worked on other projects to ensure our business health and growth, and when the windows were ready, we did have to complete the necessary open items on those projects to secure safety before returning to yours. We completely understand that is not ideal for your projects timing and we want to acknowledge your right to be disappointed but want to ensure this was not our ideal outcome either. In addition, while working on the project, we were aware of the necessary tasks that were open and needed to be completed but they had to be sequenced in a way to have a proper outcome. You previously expressed understanding of this situation, and we apologize for any misunderstandings. We want to stress again how much we appreciate your feed back. Constructive criticism is essential to our ability to grow. Our commitment is to continuously improve and provide you with the best service possible. Your satisfaction is our priority and we are so pleased with the final product of your project and we will have it featured in our projects for other potential clients to refer to when investing and reviewing for there own projects. - Decks by Murray Team
Needed a new deck installed quickly before putting house on the market. Obtained several quotes to build a 10 x 16 ft deck and Ralph's company was the only one who gave a written quote for the work. No questionable verbals. His quote also was very reasonable. Ralph's team started the work quickly and handled all the permit paperwork. His team finished the job in about 3 days. Very satisfied with how the deck turned out. Would use his team again.
Working with Ralph, the owner of Decks by Murry, and his crew of professional installation craftsman was a PLEASURE!! Every aspect of my deck replacement project from initial estimates, drawings, demolition of part of the old deck, actual reconstruction and final completion of the project was executed with precision with total focus on customer satisfaction. A JOB WELL DONE for SURE !! I was so impressed with the quality of work by Decks by Murry, that I plan on using them for any other projects that come up. Mike P
Mike, We thank you so much for your review! Working with you and your wife has been so wonderful! We hope you enjoy your new outdoor space and look forward to our future relationship!! Decks By Murray.
Decks by Murray brought the design my husband & I had to life. We are love our custom deck and now enjoy being in out backyard.
Norma, Working with you was amazing! We are so happy you are enjoying your new outdoor space! Decks By Murray.
Ralph abided by his detailed contract and always advised if additional services/costs were necessary before taking any action. His crew is exemplary; very skilled, professional, congenial (answered queries from residents), and responsible. They know decks and they are trouble shooters as they rectified multiple problems that other contractors had missed. Decks are their specialty for sure!
Debbie, Working with your community has been a delight! All of the owners are so happy and that makes us so happy! We appreciate the opportunity to be a part of your project!
He does not respond in a timely manner to my communications, emails or phone messages. He has failed multiple inspections, he has requested more money for changes without completing the initial work that I paid him for. He started this job around July 8th 2021 and he never provided a date for an expected completion, I would like to know when my project will be completed.
Gene, This review is disheartening. We bent over backwards to do so many extra things to make you satisfied with your project. It was a huge project, and we did our best to accommodate your daily changes and to work around your physical interferences to the project while it was in progress. I apologize that we could not come to an agreement at the end, but it does not warrant this type of review. We wish you all the best in your future endeavors. Decks by Murray, LLC
Communication is poor and he took a deposit without a written contract and has delayed start date multiple times.
We are sorry you feel this way. Decks by Murray does not accept any payments without a signed contract first as was the case with your contract and deposit. Unfortunately, the delay was mostly due to waiting for the demolition company you hired to knock down your garage before we can replace it with the shed. All the work in the contract was completed and approved by you. We hope you would reconsider your rating and review. Some of these comments are untrue and can damage the reputation of our company. We appreciate your business nonetheless...
Ralph was great. He communicated to me what can be done to repair and secure the project. Did a great job. Will use him again very soon. Thank you.
He's a good guy and independent.
They are punctual, diligent, and accommodating with changes.
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