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88% Recommended

32 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Remodeling
    • New Homes
    • Log Homes, construction, cleaning & staining, repair & additions
    • Fire and water damage repairs
    • Additions
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered

    Ratings

    4.6
    17 Verified Reviews
    • 5
      15
    • 4
      0
    • 3
      1
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    Showing 1-10 of 17 reviews Showing 0 reviews
    1.0 Paul P. Staunton, VA
    2/2/2021

    From the very beginning, it was a total disaster. Poor craftsmanship, failure to have appropriate inspections, non-compliance with contract details in regard to matching existing house. The roof was improperly installed and it leaked, took three times to get it repaired, wrong size windows, floor 2 inches below the original house floor, concrete patio sloppily finished, drywall improperly finished, the textured ceiling was a mess, poor fit and finish on wood trim, sanded drywall, and allowed dust to spread throughout rest of house. I do not know where the positive comments come from, but I will tell you this, this guy has not had this business for 35 years. He took it over about a year ago and is playing with the original company name. I could go on, but the lawsuit will bring more out. AVOID THIS COMPANY AT ALL COSTS.

    8/27/2020

    The Design Concepts team was great. Flexible and worked with our ideas to bring our vision into reality. Provided a good value for the money. The crew was respectful of our home and worked hard in the hot summer heat. We would hire them again!

    Response from Company:

    Thank you, Eric. It was a great pleasure working with you and we would love to do many more projects with you.

    5.0 Robert S. Harrisonburg, VA
    6/19/2020

    Response from Company:

    Thank you, Robert. It was a pleasure working with you.

    5.0 Darlene H. Staunton, VA
    1/10/2020

    We had an attic space converted to a bedroom and could not be more pleased with the results! Rob kept us updated all along the way, and his crew was very professional, hard working and great to work with. While they were here, we even had them install kitchen backsplash, and that turned out beautifully! We would certainly hire them again if the occasion arose and highly recommend these fine folks!

    Response from Company:

    Darlene: Thank you so much for the review. You and Carl are wonderful people and a joy to work with. We are constantly looking for customers just like you.

    5.0 Ken C. Verona, VA
    8/30/2019

    This company does an awesome job. They pay strict attention to details. Very professional. I am very impressed

    Response from Company:

    Thank you Ken, we appreciate the review and it was a pleasure building your deck.

    5.0 Roxanne R. Afton, VA
    2/4/2019

    This is an excellent company! Honest and hardworking people. Mr. Robert Ham and his crew worked holidays, weekends, etc. (whatever it took) to get the wheel-chair ramp built for my mother after her severe car accident. It met all local codes, etc. It was exactly what I had wanted (and then some). I highly recommend this company to anyone who wants to have a handicap ramp built quickly and with a high degree of skill. Very impressive work for a relatively low price! Sincerely, Roxanne R.

    5.0 Barbara O. Charlottesville, VA
    1/11/2019

    We first met Bob Ham when our front door would not close due to the extreme moisture last summer and fall. He recognized the urgency of the situation and came promptly to fix it. We then hired Design Concepts to replace three light fixtures and two storm doors. Russell and Mark arrived on time, did excellent work, and cleaned up thoroughly when each job was completed. Communication was good throughout the process, and the price was reasonable. Design Concepts is a company of skilled professionals, good customer service, and integrity. I highly recommend them!

    11/5/2018

    The team from Design Concepts was fantastic! They tore down our lower deck, rebuilt it and did major repairs on our upper deck. They power washed both decks and beautifully stained them. Their price was reasonable and they made sure to complete all work to our 100% satisfaction. Their crew was friendly, punctual and we would highly recommend them. It is obvious they take great pride in their work. We actually just hired them for a kitchen remodel.

    2.5 Ruth G. Staunton, VA
    8/10/2018

    They renovated a chicken house. I did a time and material contract with this company. If you chose to work with this company, I would suggest a fixed price contract so that you have no financial surprises at the end of the project.

    Response from Company:

    She has filed a negative report with the BBB, but has never mentioned that she told me that if I gave her a $3,000+ kick back she would give us good remarks. If not, she would give us bad remarks. My attorney has a copy of her email

    5.0 Zachary S. Waynesboro, VA
    3/18/2017

    They are a fast, prompt service with exceptional attention to detail.

    Showing 1-10 of 17 results Showing 0 of 0 results
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    Photos

    4
    Additional Log Homes
    3
    Replace existing Builder
    New log home

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