HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

3 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

100 Spectrum Center Dr #900
Irvine, CA 92618
http://www.draintownrooter.com/

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Drain Cleaning
  • Full Home Re-Pipe
  • Mainline Repair and Installation
  • Hydro-Jetting
  • Tankless Water Heater Installation
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted
  • Free Offer

    Free Offer! Get Home Inspection free when Using Drain Town R ...

    Claim This Deal

Ratings

4.8
85 Verified Reviews
  • 5
    80
  • 4
    2
  • 3
    2
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 51-60 of 85 results
5.0 David and desiree R. San Clemente, CA
1/23/2022

Hired Drain Town Rooter to clear a root growing in a toilet floor drain that was preventing adequate use of the toilet. The toilet had to be removed from the floor to remove the root after which the toilet was reinstalled. All work and communications were done with complete professionalism and on time. Yes, I would recommend using this company and will contact them if/when needed again for plumbing needs.

Response from Company:

Those roots can be such a pain! We are so appreciative of this review & thankful to you for choosing Drain Town to work in your home!

5.0 Kennith T. Surfside, CA
1/13/2022

The technician, David, came on time, was polite, capable, and efficient. We would be happy to have him help in the future should a problem arise.

Response from Company:

We are happy to hear of your positive experience with David! We are so grateful to have him as part of our Team and appreciate the time you took to acknowledge the 5-star service provided!

5.0 Gg F. Laguna Niguel, CA
1/12/2022

David was great. He diagnosed and explained his findings and next steps, performed the work needed, and made recommendations for preventive care moving forward. Will definitely hire again if needed. 5 Stars!

Response from Company:

We are grateful to you for trusting us with your plumbing needs! Taking the time to leave this review for David means so much to us!

5.0 Donald G. Irvine, CA
1/11/2022

We suspected the soaking of our lawn was due to a broken sewer line. Randy B., a company field supervisor, came to our home within three hours of my call to Drain Town Rooter. He did pressure tests on our pipes, walked the perimeter of our property looking for signs of moisture, and inspected the sewer line with a camera. When he was finished, he assured us that that our plumbing system was intact and that our saturated lawn was an HOA issue. Afterwards, my wife took Randy's report to our property manager, who informed us the association had indeed been struggling for months to repair a major breakdown in the community's aged lawn irrigation system. Randy was courteous, thorough, and professional. We cannot say enough about our experience with this company. The inspection it conducted, and the manner in which it was carried out, greatly put our minds at ease. And, I might add, at startlingly reasonable price.

Response from Company:

It means so much to us to have customers take the time to share their positive experiences! Appreciate you, Donald!

5.0 William C. Long Beach, CA
12/28/2021

Drain Town Rooter team is great. Quality work and they cleaned up. Easy to work with.

Response from Company:

We heard from William about 10 pm on a Saturday night after, after being ankle-deep in water while taking a shower, and then breaking a snake he decided it was time to call in experts. Drain Town arrived Sunday morning as promised and provided him with options and William proceeded with a permanent solution! We are grateful for this review & so honored you chose us to work in your home!

0.50 David P. Garden Grove, CA
12/20/2021

Price was OUTRAGEOUS. One-half of a days work for one man cost me $2500.00 to unclog a drain in the front yard. No muck, no sewage, no crawling under a house, bright sunshine day, and all it was was a cluster of roots in the drain. I am an old disabled guy, and, as soon as he saw my wheelchair, the price went UP.

5.0 Barbara S. Seal Beach, CA
12/6/2021

Knowledgeable and professional. Scheduling was quick and easy

Response from Company:

Our team truly appreciates your 5-star review, Barbara! We are looking forward to coming out and maintaining your Navien tankless water heater for years to come! Thank you for choosing Drain Town Rooter!

5.0 Jim Y. Tustin, CA
12/1/2021

Jerod and Ryan installed my new tankless water heater quickly. They went above and beyond in getting our hot water back online.

Response from Company:

It would be hard to find a better team in the Orange County area than Jarod & Ryan when it comes to tankless water heaters! We aim to exceed expectations here at Drain Town Rooter & yet again, we hit the mark with you, Jim! Thank you for leaving us such an outstanding review!

4.5 Peggy R. Rancho Santa Margarita, CA
11/24/2021

Quick response and next morning job was completed.

Response from Company:

Peggy, we greatly appreciate your kind words about our response time and expediency. We pride ourselves on providing 5-star service and would like to know what we could have done differently for you. Please contact our office at 949-620-3555 so we can hear about your experience firsthand. We hope to hear from you soon!

5.0 Chris L. San Clemente, CA
11/10/2021

David was professional, prompt and quick. Highly recommend the company and David personally

Response from Company:

We are grateful for this fantastic review of David and Drain Town, Chris! Thank you for sharing your experience!

Photos

Drain Town Rooter
Super Service Award
5
Clean Job Sites
13
Water lines / Devices
16
Sewer Issues heres why!
23
5 Star Reviews
25
Drain Town Team in action
24
Water Heaters / Fixture
September Donation
5
Got Roots?
12
Meet Our Team!
11
Plumbers with Pets!
25
Drains and More Drains!
2
Bagged and Tagged!
6
Locked In Bathroom!
2
Keeping It Real!
2
First Fleet Servicing OC!

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.