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Learn about our screening process

4 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

23342 Madero Suite F
Mission Viejo, CA 92691
http://www.draintownrooter.com/

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Drain Cleaning
  • Full Home Re-Pipe
  • Mainline Repair and Installation
  • Hydro-Jetting
  • Tankless Water Heater Installation
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted
  • Free Offer

    Free Offer! Get Home Inspection free when Using Drain Town R ...

    Claim This Deal

Ratings

4.9
101 Verified Reviews
  • 5
    95
  • 4
    3
  • 3
    2
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 71-80 of 101 results
5.0 William C. Long Beach, CA
12/28/2021

Drain Town Rooter team is great. Quality work and they cleaned up. Easy to work with.

Response from Company:

We heard from William about 10 pm on a Saturday night after, after being ankle-deep in water while taking a shower, and then breaking a snake he decided it was time to call in experts. Drain Town arrived Sunday morning as promised and provided him with options and William proceeded with a permanent solution! We are grateful for this review & so honored you chose us to work in your home!

0.50 David P. Garden Grove, CA
12/20/2021

Price was OUTRAGEOUS. One-half of a days work for one man cost me $2500.00 to unclog a drain in the front yard. No muck, no sewage, no crawling under a house, bright sunshine day, and all it was was a cluster of roots in the drain. I am an old disabled guy, and, as soon as he saw my wheelchair, the price went UP.

5.0 Barbara S. Seal Beach, CA
12/6/2021

Knowledgeable and professional. Scheduling was quick and easy

Response from Company:

Our team truly appreciates your 5-star review, Barbara! We are looking forward to coming out and maintaining your Navien tankless water heater for years to come! Thank you for choosing Drain Town Rooter!

5.0 Jim Y. Tustin, CA
12/1/2021

Jerod and Ryan installed my new tankless water heater quickly. They went above and beyond in getting our hot water back online.

Response from Company:

It would be hard to find a better team in the Orange County area than Jarod & Ryan when it comes to tankless water heaters! We aim to exceed expectations here at Drain Town Rooter & yet again, we hit the mark with you, Jim! Thank you for leaving us such an outstanding review!

4.5 Peggy R. Rancho Santa Margarita, CA
11/24/2021

Quick response and next morning job was completed.

Response from Company:

Peggy, we greatly appreciate your kind words about our response time and expediency. We pride ourselves on providing 5-star service and would like to know what we could have done differently for you. Please contact our office at 949-620-3555 so we can hear about your experience firsthand. We hope to hear from you soon!

5.0 Chris L. San Clemente, CA
11/10/2021

David was professional, prompt and quick. Highly recommend the company and David personally

Response from Company:

We are grateful for this fantastic review of David and Drain Town, Chris! Thank you for sharing your experience!

5.0 Jack Y. Irvine, CA
11/7/2021

Nice work

Response from Company:

There are many companies to choose from in the Orange County area and Jack chose us to replace his water softening system in his home with a whole house Enviro system! We are grateful for the opportunity, Jack!

5.0 Mark H. Irvine, CA
10/31/2021

Would highly recommend Drain Town Rooter to anyone. May be a funky company name but they did a great job on my Tankless water heater install. Ryan was excellent and even came back after I removed the old tank box/stand, had some drywall repair and painting done, to re-route the pressure relief pipe straight down which had been routed around the old tank box. Cosmetic but much cleaner looking. I’d hire them for other plumbing jobs as well.

Response from Company:

We thank you for the review, Mark! Give us a call when you need more plumbing work done!

5.0 Glen E. Irvine, CA
10/27/2021

I am a fairly skeptical person when it comes to hiring repairmen. However, when I hired Draintown Rooter I hit the jackpot. Ryan, their Project Manager/ Owner came out immediately at my request to give me an estimate on replacing my broken main water line. He was courteous and professional, as was the crew that did the repair. His estimate was extremely fair in comparison to the other two I obtained. He was by,three times inspecting all the work that was done. If you need a plumber I highly and confidently recommend Draintown Rooter.

Response from Company:

Each and every review we receive gets shared with the entire Drain Town Rooter Team & we all really enjoyed hearing that you felt that hiring us was like hitting the jackpot! Our aim is to exceed the expectations of every customer we come in contact with, looks like we hit our mark with you! Appreciate the kind words, Glen!

5.0 Mark H. Los Angeles, CA
10/26/2021

My existing tank water heater was over 12 years old and I wanted to go Tankless before my existing tank broke down. Planning ahead, not waiting for an emergency. Ryan came out and met another quote I had received. I was impressed by his professionalism and knowledge. I had researched Tankless Water Heaters and wanted the highest GPM flow and UEF rating I could get. Would up selecting a Navien NPE-240S2. That was his recommendation as well as the one I had pretty much decided on already. Five hours later, it was done. They had covered my washer and dryer and the floor and cleaned everything up afterwards, as if they hadn't been there. Great job, a couple of good suggestions as to the installation (running pipes, condensation pvc, etc.). Would not hesitate to recommend them and refer them to others. Thanks, Ryan!

Response from Company:

What a stellar review! We appreciate you sharing your experience with DTR so others seeking a true 5-star company will know EXACTLY where to find it! Thank you, Mark!

Photos

Drain Town Rooter
41
Major Drain Repairs
9
Our Donations
3
Super Service Awards
21
Water lines / Devices
28
Damage Drain Line
27
5 Star Reviews
47
Drain Town Team in Action
31
Water Heaters / Fixture
5
Got Roots?
14
Meet Our Team!
14
Plumbers with Pets!
30
Drain Cleaning Special

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