Duff's Power Equipment Service

4.26 | 20 Verified Ratings
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4 Larry Ct
Troy, NY 12182
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Duff's Power Equipment Service

Honest and Reliable

This is a company striving to always get it right!!!! Customers needs and desires are always first as well as integrated. Honest, reliable and knowledgeable are the characteristics our business uses to grow making sure every customer is pleased with the whole experience of using us.


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Albany
  • Schenectady
  • Troy
  • Glens Falls
  • Latham
  • Guilderland
  • Saratoga Springs
  • South Glens Falls
  • Ghent
  • North Granville
  • Ballston Spa
  • Cobleskill
  • East Nassau
  • Catskill
  • East Schodack
  • Nassau
  • Schuylerville
  • Middleburgh
  • Ballston Lake
  • Hoosick Falls
  • Delmar
  • Adirondack
  • Coxsackie
  • Schoharie
  • Ravena
  • Stillwater
  • Copake
  • Whitehall
  • New Lebanon
  • Mayfield
  • Amsterdam
  • Wynantskill
  • Ancram
  • Alplaus
  • East Greenbush
  • Guilderland Center
  • Averill Park
  • Gloversville
  • New Baltimore
  • Clifton Park
  • Duanesburg
  • Hudson Falls
  • Windham
  • See All >

Services Offered

  • Generator Install
  • Generator Repair

Areas of Expertise

  • Generator Repairs
  • Fixed Generator Annual services residential and commercial
  • Portable Generators service and repair

Product Brands Used

  • Generac

Quick Facts

Business Hours
7:00 AM to 11:00 AM
7:00 AM to 11:00 AM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates


In Business Since: 2014
Type: General Liability
Amount: $0
Expiration: 07-25-2019
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Coach Little League Baseball for the last 7 years

Coach Pop-Warner Football

Chaperone field trips

How We Got Started

I chose to work in this industry because Mechanical and Electrical integration.

We started in this industry in 1996.

We describe our business as Family owned and operated

What are our long term goals?

Provide the highest quality of service to all we partner with!

HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Duff's Power Equipment Service

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 20
  Page 1 of 2
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4.0   |  
Review by in Galway, NY
Project: Repair a Fixed Generator
Response was fast and communication was great. Considering the only service provided was an on-site analysis of why the generator wasn't working, it would have been nice to have been given a written summary of same to support the brief verbal. From a business perspective, this written statement inclusive of estimate to resolve the issues may have enhanced the potential of securing the work. Sorry to say that a brief verbal confirmation that I need parts valued at 3x the initial service cost and a receipt from someone that I have no history with, does not instill the type of blind confidence required to seal the deal.... having said this, I haven't closed the door.
Response by Duff's Power Equipment Service: .
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2.0   |  
Review by in Brant Lake, NY
Project: Repair a Fixed Generator
I was very impressed at first. He contacted me right away and showed up. He diagnosed the issue with my generator and said he'd need to order a part to fix it properly. I paid him for services rendered and he told me it would take about 2 weeks. That was the last I heard from him. It has been almost 6 weeks. He hasn't returned any of my phone calls. My generator still isn't completely repaired and we are heading into the worst of winter. I cannot recommend as he is not reliable. Oh, he didn't send my receipt either. Just bad, bad customer service. I am very disappointed.
Response by Duff's Power Equipment Service: I am sorry about not getting back to you. I have been so busy and some days working without cell service. I try and check all of my voicemails each day and create a geographic game plan for the following day and week. My plans and work load just hasn't gotten me up around your way even though it usually does. I was trying to buy time and I apologize for my delinquency. I am sorry. I can still help you if needed. I fell bad I dropped the ball on this. I know your generator is still operational so I have just moved to the back ahead of others that are not. That's what it really boiled down to but again, I'm sorry.
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5.0   |  
Review by in Warrensburg, NY
Project: Repair a Fixed Generator
Very polite, knowledgeable. Responded quickly.
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5.0   |  
Review by in Clifton Park, NY
Project: Repair a Fixed Generator
He was terrific. Did a great job. Cleaned and serviced the generator. Said he will respond to any issues.
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5.0   |  
Review by in Lake George, NY
Project: Repair a Fixed Generator
Phenomenal. On time, excellence in communication and outstanding work product. Reasonable fee. Would highly recommend
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5.0   |  
Review by in Kattskill Bay, NY
Project: Repair a Fixed Generator
Very helpful
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5.0   |  
Review by in Hoosick Falls, NY
Project: Repair a Fixed Generator
Mr. Duff was the first person to call us after I listed my need for a generator service. He came on time, tuned our generator and charged the price he quoted on the phone. We would recommend him to anyone.
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4.0   |  
Review by in Queensbury, NY
Project: Repair a Fixed Generator
He called within 10 minutes of my search. He suggested I try pressing the reset button to see if that cleared the issue. It did. He didn’t charge me. He could have made a trip and give me a bill. This is an example of an honest businessman. I will definitely be using him in the future.
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5.0   |  
Review by in Queensbury, NY
Project: Repair a Fixed Generator
Pleasant, attentive and knowledgeable man.
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5.0   |  
Review by in Brant Lake, NY
Project: Repair a Fixed Generator
M.r Duff is a very personable fellow who arrived when he said he would, serviced our generator at the price he advertised and told us that, although the battery in our generator was beyond its life-expectancy, it didn't need to be replaced till next year.
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Showing 1-10 of 20
  Page 1 of 2

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