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86% Recommended

33 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 9:00 AM - 5:00 PM
  • Tue: 9:00 AM - 5:00 PM
  • Wed: 9:00 AM - 5:00 PM
  • Thu: 9:00 AM - 5:00 PM
  • Fri: 9:00 AM - 5:00 PM
  • Sat: 10:00 AM - 2:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Sunrooms, Screen Rooms, Conservatories, Solariums, Pergolas
  • Awnings, Shade Canopies, Solar Shades, Retractable Screen Systems
  • Louvered Roof Systems, Patio Covers, Decks
  • We do not service, repair or install other companies awnings
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted
  • Save 30%

    Free Offer! Get an upgraded motor free when you purchase a retractable awning. Order Now, No Payments, No Interest for 12 months!

    Claim This Deal

Ratings

4.4
21 Verified Reviews
  • 5
    15
  • 4
    3
  • 3
    1
  • 2
    1
  • 1
    1

Highly rated for

  • Quality
Showing 1-10 of 21 reviews Showing 0 reviews
1.0 Carolyn S. Carrollton, VA
10/15/2020

I have had quality awnings before at previous homes, installed by firm that is now retired. This is for a garage passage door. This awning is VERY poorly made. Fabric not sewn well, only attached in two places. The frame is very thin metal, only fastened with 2 out of the 4 holes. The 1st big storm will probably take it all. MY fault, should have looked at at one already installed -would never have purchased. So, we have made a $720 mistake. Contractually, I am stuck. So, I am having my reputable general contractor remove it. Rather have nothing. Needless to say, I will not be referring Ecco to anyone.

Response from Company:

I am surprised by the total inaccuracy of this review! On October 16, 2020 the customer accepted a refund for the awning in question and was allowed to keep the awning. The customers exact words that i have in her email is "More than fair, thank you very much."

4/8/2020

Install was not secure, and the awning detached the day after installation. The sales associate was prompt in replying to my concern, as well as technician who performed installation. The owner did come out upon my request, but he did very little to ease my concerns as a customer. He made excuses, and blamed awning failure on wind, although at the time the awning failed (detached) there was no wind. He ultimately conceded to my request to add a third bracket, and reinforce with additional blocking. The technician who performed installation smoked on my property, which caused me to have to breathe in the smoke, which I thought was rude and unprofessional. This company was mediocre at best.

Response from Company:

We recommended the awning be mounted on the roof but the customer demanded it be mounted differently. Awnings should not be left out unattended as they can be damaged which is what happened in this case.

4.5 Nyesha S. Chesapeake, VA
12/27/2019

Stella dial Dubai isle find

10/20/2019

A refreshingly good experience. Our awning is top-notch quality. The installers were on time, extremely professional and a pleasure to have at our house. I knew it was a good job when I called from overseas and my wife said that the awning is beautiful and you will be very happy. She was right.

5.0 George G. Virginia Beach, VA
10/7/2017

Hey were very professional and did great job

5.0 George S. Carrollton, VA
7/31/2017

Great service, courteous and quality work.

5.0 Dave J. Norfolk, VA
7/27/2017

Outstanding work in every respect! We presented ECCO with a concept for a backyard pavilion. They worked with us to develop a design that met our desires and was within our budget. The team was extremely professional, highly skilled, courteous and friendly. The finished product was beyond our expectations, and it was matched by the company's excellent communication throughout the construction process. We cannot say enough about how pleased we are with ECCO. We strongly recommend them.

5.0 Manuel N. Virginia Beach, VA
5/14/2016

Great product, Great Service. Steve Champion was a delight to work with. The install crew supervised by Eddie did an excellent and professional job. Their product quality is really good.

Showing 1-10 of 21 results Showing 0 of 0 results
Page 1 of 3

Photos

65
Awnings
14
Sunrooms
3
Retractable Awning
2
Shade Structure
Solar Shades
Retractable Awning

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Seal of Approval

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  1. Verify Trade License
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  3. Verification of State Business Filings
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