Emerald Home Services, LLC

3.91 |55 Verified Ratings
Write a Review

Emerald Home Services, LLC

3.91 | 55 Verified Ratings
Write a Review

970-652-4131

5121 W. 11th Street, #410
Greeley, CO 80634
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Profile
Emerald Home Services, LLC


Emerald Home Services, LLC, is your one stop shop for all your appliance needs. We pride ourselves in going above and beyond for our customers. We take great pride in our work with focus on detail. No project is to big or to small. We specialize in appliance repair. Give us a call today for your next appliance project!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Denver
  • Westminster
  • Boulder
  • Fort Collins
  • Thornton
  • Arvada
  • Greeley
  • Severance
  • Wheat Ridge
  • Loveland
  • Broomfield
  • Longmont
  • Niwot
  • Evans
  • Brighton
  • Frederick
  • Windsor
  • Timnath
  • Commerce City
  • Firestone
  • Erie
  • Milliken
  • Estes Park
  • La Salle
  • Dupont
  • Kersey
  • Nunn
  • Orchard
  • Carr
  • Lafayette
  • Jamestown
  • Lucerne
  • Berthoud
  • Gilcrest
  • Glen Haven
  • Galeton
  • Gill
  • Masonville
  • Drake
  • Pierce
  • Ward
  • Wellington
  • Dacono
  • Henderson
  • Hygiene
  • Platteville
  • Johnstown
  • Roggen
  • Keenesburg
  • Ault
  • Fort Lupton
  • Hudson
  • Golden
  • Louisville
  • Mead
  • Eaton
  • Briggsdale
  • Laporte
  • Lyons
  • See All >

Services Offered

Mold & Asbestos Services
  • Radon Gas Testing
  • Radon Gas Mitigation

Areas of Expertise

  • Appliance (Smaller Size) - Install or Replace
  • Appliances (All Types) - Repair or Service

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
(Please call to confirm)
  • Credit Cards Accepted

Credentials

In Business Since: 2015
Memberships & Affiliations
  • Asurion
Insurance
Type: General Liability
Amount:
Expiration: 07-17-2019
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Emerald Home Services, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 55
  Page 1 of 6
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0.5   |  06-10-2019
Review by Joan G. in Longmont, CO
Beware of this company. Repairman came out to fix our refrigerator, was paid $100. Never ordered needed part, quit company, nothing done until we called to find out what happened. Would not give us complete refund. Very unprofessional and rude. Do not use this company.
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0.5   |  05-01-2019
Review by Mike K. in Boulder, CO
WARNING: Thieves, incompetent techs and liars from office staff to repairman and absentee owner. Ripped me off for $657. Left me with 2 non-working appliances. WOULD NOT TRUST THEM TO LET THEM BACK INTO MY HOUSE. Left me without a warranty for parts. Left me with an invoice with no invoice number on it. Invoice says Greeley, CO. Owner is in Lander, WY. Journeymen repair guy who cannot diagnose or fix anything with caller ID out of OKC, OK. COULD NOT TRUST HIM AND LET HIM BACK INTO MY HOUSE. I have informed DAs in Boulder, Weld, Denver, Adams, Broomfield and Fremont counties, the IRS, the state of CO and a collection attorney.
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0.5   |  04-02-2019
Review by Barbara F. in Boulder, CO
The tech tried to repair my dishwasher and was easy to work with when he was at my home. BUT: Bottom line: the tech indicated that the company would only charge me the diagnosis charge and refund the $169 balance that was charged. No refund was ever sent to me. The first visit to fix the dishwasher was 11/10. Then it took 7 weeks for the tech to determine that he could not fix the dishwasher. (When at first he indicated that he would fix it as soon as he received the part, in about two weeks. This is because: The company lost the part; the tech did not order the complete part; and finally we discovered that the vender no longer made the second half of the part. Most of the time, the person at the home office did not return my calls.
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0.5   |  03-12-2019
Review by Ron S. in Northglenn, CO
I paid the tech to fix my refrigerator. He said he replaced parts, but he did nothing. The refrigerator was still not working properly. Charged me $300. I complained to Emerald and the service rep said she would get me a full refund. I got nothing. Ended up fixing the refrigerator myself.+
Response by Emerald Home Services, LLC: Hi Ron, let me clear up a few things on here. He charged you $300 for the refrigerator AND your oven. Your oven works fine as the second tech we sent out verified it to be working. As for your refrigerator, my tech said he would repair it for you but you told him you wanted to fix it yourself. Patrick did in fact put parts in the first time out because he gave us your old parts as proof. Patrick stated it would be $150 for each appliance. I issued you a check for the other $150 the day you texted me and never heard anything from you about not receiving it. Had you let me know you hadn't received anything, I would have sent another check.
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5.0   |  
Review by in Longmont, CO
Hired Emerald and they got me an appointment within 2 days, Cody was very professional, explained everything as he went along and was able to replace the part in the same day- even faster than what we anticipated. Would recommend and hire again A+ service!
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5.0   |  
Review by in Commerce City, CO
Cody was very professional and explained every step of the way.
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5.0   |  
Review by in Commerce City, CO
Cody was dispatched to help fix my dishwasher. After diagnosing it was a faulty control panel, he said that he could do the work for me, but thought i could do it myself and save quite a bit of money. He said that once I got the part that if I had any issues just to call and he would be more than happy to come back and help. I appreciate a company that values customer service over talking money.
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4.5   |  
Review by in Greeley, CO
My dishwasher is working!!!
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5.0   |  
Review by in Longmont, CO
Patrick was able to fit me in a few days earlier than scheduled which was wonderful. He then came back promptly to fix something else that went wrong with my dryer. He was very courteous throughout.
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5.0   |  
Review by in Greeley, CO
Cody was wonderful. He gave me prices before doing anything and went the extra mile to come at night.
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Showing 1-10 of 55
  Page 1 of 6

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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