Empire Today - Manchester

3.67 | 42 Verified Ratings
This Pro is a corporate account and has not been screened by HomeAdvisor.

Empire Today - Manchester

3.67 | 42 Verified Ratings

855-422-7649

333 Northwest ave.
Northlake, IL 60164
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Profile
Empire Today - Manchester


Shop-at-Home Convenience, Next Day Installation & Name-Brand Carpet, Flooring and Window Treatments

Empire Today, LLC, known for its iconic Empire Carpet Man television character, has been a leading provider of installed home improvements and home furnishings for Over 50 Years. Empire provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications. Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Tile, Vinyl Flooring and Window Treatments. The company provides shop-at-home or on-site consultations, next day professional installation on many products, quality products at great prices, and world-class service to more than 55 metropolitan areas in the United States.

Service Area

  • Manchester
  • Nashua
  • Concord
  • Portsmouth
  • Rochester
  • Tilton
  • Dover
  • Keene
  • Laconia
  • Hampton
  • Londonderry
  • Lee
  • Center Tuftonboro
  • Hollis
  • Fremont
  • Milford
  • Raymond
  • Gilmanton
  • Meredith
  • Greenland
  • Nottingham
  • East Kingston
  • Franklin
  • Newton
  • Ossipee
  • Rye
  • Dunbarton
  • Hooksett
  • Litchfield
  • Pelham
  • North Salem
  • Northwood
  • Goffstown
  • Hampstead
  • Weare
  • Suncook
  • Rindge
  • Candia
  • Derry
  • East Hampstead
  • Chester
  • Deerfield
  • Auburn
  • Newton Junction
  • Epping
  • Bedford
  • Mont Vernon
  • Exeter
  • Amherst
  • Newbury
  • Windham
  • East Candia
  • Plaistow
  • Hudson
  • New Boston
  • Atkinson
  • East Derry
  • Salem
  • Barnstead
  • Epsom
  • Newmarket
  • Rye Beach
  • Alton Bay
  • Stratham
  • Peterborough
  • Barrington
  • North Hampton
  • Hampton Falls
  • Bow
  • Kingston
  • Sandown
  • New Castle
  • Somersworth
  • Hillsborough
  • Seabrook
  • Danville
  • Brookline
  • Merrimack
  • Newfields
  • See All >

Services Offered

Flooring & Carpet
Tile
Window Coverings

Areas of Expertise

  • Carpet Flooring
  • Laminate Flooring
  • Hardwood Flooring
  • Tile & Vinyl Flooring
  • Window Treatments

Quick Facts

Business Hours
Monday:
5:00 AM to 12:00 PM
Tuesday:
5:00 AM to 12:00 PM
Wednesday:
5:00 AM to 12:00 PM
Thursday:
5:00 AM to 12:00 PM
Friday:
5:00 AM to 12:00 PM
Saturday:
5:00 AM to 12:00 PM
Sunday:
5:00 AM to 12:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1959
Memberships & Affiliations
  • A+ Rating BBB
Awards
  • "American Business Award Gold Winner – 2015 Company of the Year "
  • "American Business Award Bronze Winner – 2015 Customer Service Department of the Year "
  • "Winner – 2015 Phoenix BBB Business Ethics Award "
  • "Winner – 2015 Chicago BBB Torch Award for Marketplace Ethics "
  • "Finalist – 2014 Louisville BBB Torch Award for Marketplace Ethics "
Screening
Corporate Account. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
Empire Today - Manchester


My Work
1 Projects

Corporate Account

This Pro is a corporate account and has not been screened by HomeAdvisor.

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Ratings & Reviews
Empire Today - Manchester

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 42
  Page 1 of 5
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0.5   |  12-10-2018
Review by Richard B. in Portsmouth, NH
Project: Install Wood or Stone Laminate Flooring
Flooring/ laminate part was fine and ran smoothly. Showed up on the date planned. Carpet cancelled 2 times and tried to a third. The first excuse was I didn't have a garage. Second ( on same day excuse was they didn't have enough carpet anyway. And they had to leave. They had another appointment. One week later, they cancelled because , who knows. But cancelled. Third time they called an hour before and said they lost/ misplaced the carpet I ordered. Can they reschedule? No What? No. You're doing this job today. We will have to find other carpet. Yes. You will. And discount me appropriately. Hours later they arrived with totally different choices, but I wanted this over with, do instead of a beautiful tan, I am now stuck with a crappy grey. Customer service on phone and managers straight out lie to you and won't budge until you make it clear you will not back down and demand they refund and provide service contracted. Horrible phone customer service. Saul, Thomas and several others all lied, hung up on me and were awfully trained. Run from Empire.
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5.0   |  
Review by in Exeter, NH
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
High priced high quality product. Over Promised and miscommunication on deliver/ installation date significantly.
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3.0   |  
Review by in Rochester, NH
Project: Install Carpeting
Work quality was fair to poor; however, the customer service was always polite and helpful and the workers were polite and respectful.
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4.0   |  
Review by in Nashua, NH
Project: Install Carpeting
This company has too many people in charge and nobody knows what the other person is saying.
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3.0   |  
Review by in Derry, NH
Project: Install Wood or Stone Laminate Flooring
Empire and Luna are the same co. bidding against each other. ? Why.
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4.5   |  
Review by in Litchfield, NH
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
there were a few spots of blue pad, that showed up when I installed the vinyl mop board.
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5.0   |  
Review by in Amherst, NH
Project: Install Carpeting
Chuck was professional and knowledgeable. Fair pricing and responsive customer service.
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5.0   |  
Review by in Epsom, NH
Project: Install Carpeting
excellent job. Very pleasant experience
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4.0   |  
Review by in Hooksett, NH
Project: Install Wood or Stone Laminate Flooring
,
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4.0   |  
Review by in Manchester, NH
Project: Install Carpeting
.
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Showing 1-10 of 42
  Page 1 of 5

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
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  10. Identity Verification (Reverse Phone Lookup)
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